Front of property - evening/night

Reviews of Tornabuoni Suites Collection

Tornabuoni Suites Collection
Via Tornabuoni 9, Florence, FI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 155 out of 187 reviews" "
Rating 8 - Good. 24 out of 187 reviews" "
Rating 6 - Okay. 3 out of 187 reviews" "
Rating 4 - Poor. 3 out of 187 reviews" "
Rating 2 - Terrible. 2 out of 187 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Emilia, Jakarta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best out of this property is the location. The room was spacious with good quality mattress, beddings and sofa. The only thing that we we wish we have in the room was a good size carpet. It will definitely completed the look of the room.
Stayed 4 nights in Mar 2024
Response from Alessandra - Owner on 25 Mar 2024
We are very happy to hear that you enjoyed the room you stayed in. Tornabuoni Suites is a little jewel that we like to share with as many people as possible. We agree that a carpet would make the room even warmer, but for hygiene reasons we prefer not to put it because daily sanitization is easier to do on the floor and we are very careful about cleanliness.We do hope you can come back very soon and perhaps try another of our beautiful rooms.Best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Arianna, front desk on 16 Dec 2023
We wish to thank you again for choosing Tornabuoni Suites for your stay. We hope to see you back in the near future. Best regards,TSC Team

4/10 Poor

Jacqueline

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Took the worst and coldest shower of my life. Water kept shooting cold then hot, no water pressure. Huge water heater in bathroom. Front desk didn’t seem to care.
Stayed 3 nights in Nov 2023
Response from Alessandra - Owner on 14 Nov 2023
Dear Mrs Mendoza,We are really sorry to hear that you have had some problems with hot water.When you reported your issue to us, we were unable to verify it promptly because our maintenance technician is not on duty on Sundays.However, the following morning immediately after your departure, we checked pressure and temperature of the shower and we didn't find any issue.We do really care that our guests have an excellent experience here with us and if you had the impression we didn't care really saddens us. You have also been with us previously and you could check that there were no problems with pressure and hot water because in each room there is a 100 liter tank which is usually enough for 2/3 generous showers.Therefore we think that bad weather of last days may have compromised the correct functionality of the water supply.Wedo hope that this latest experience will not prevent you from returning to stay with us as soon as possible.With our warmest wishes

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic apartment in the heart of Florence!! Loved it 💕💕
Stayed 2 nights in Oct 2023
Response from Arianna, front desk on 17 Oct 2023
Thank you very much for choosing Tornabuoni Suites. Looking forward to your next visit! Best regards

10/10 Excellent

Marco

Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2023
Response from Alessandra - Owner on 16 Oct 2023
We are very happy to see that you enjoyed your stay here with us and we all can't wait to see you back next March.Best wishes

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very clean and comfortable. The only negative were the mosquitoes in the room. All windows in our room were closed but we’re finding mosquitoes in the room and elevator.
Stayed 1 night in Oct 2023
Response from Alessandra - Owner on 10 Oct 2023
Thank you for staying at Tornabuoni Suites.We are very sorry for the inconvenience of the mosquitoes. Unfortunately, even if all the rooms are equipped with machines with repellent liquid, it has been very hot in Florence in recent months and even now that it is autumn it is very hot with temperatures still summery even close to 30 degrees. The high temperature and the proximity of the Arno river mean that mosquitoes do not die as they should at the end of summer. We hope that this problem will not prevent you from returning soon.

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Right in the heart of the high end shopping district. Very close to all major sites.
Stayed 2 nights in Sep 2023
Response from Alessandra - Owner on 28 Sept 2023
Once again we wish to thank you for choosing Tornabuoni Suites as your home in Florence and we hope to see you back in a near future.Take care and best regards

10/10 Excellent

Dong, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Dear Demi, Thank you deeply for your excellent service. You made our trip to Florence seamlessly pleasant and enjoyable. Thank you for taking extra step to help out our luggage. We'll definitely go back to the hotel for our next trip in Florence. Best Regard, Helena & Yvonne
Stayed 2 nights in Sep 2023
Response from Nemi, front desk on 5 Oct 2023
Dear Helena & Yvonne,It was such a pleasure to have you here and can't wait to see you back as soon as possible.Take care and see you soon

10/10 Excellent

Meghan, Aliso Viejo

Stayed 1 night in Sep 2023
Response from Alessandra - Owner on 16 Oct 2023
One more time thank you for your support. We hope that your stay at Tornabuoni Suites was a unique and unforgettable experience.The staff and me wish you all the best

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was large and beautiful. Great bathroom with enormous double shower. Fantastic location -- easy walk to the train station, the Duomo, the Bargello, the Uffizi and the Ponte Vecchio. Surrounded by great high end shopping if that's your thing: Hermes, Prada, Ferragamo, etc. The desk attendants were helpful and friendly. The immediate area was a bit quieter and more relaxed than some of the very touristy areas (such as the Duomo.) I would highly recommend this if you want to be in the middle of the historic district of Florence.
Stayed 1 night in Sep 2023
Response from Alessandra - Owner on 12 Sept 2023
We are very happy to hear that you loved your stay here with us. What satisfies us most and makes us proud is the enthusiasm of our guests who love our city like us. Florence is among the most beautiful cities in the world and deserves tourists like you who know how to enhance it.We can't wait to have you back here with us. See you soon!

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Alessandra - Owner on 13 Sept 2023
Thank you very much for choosing Tornabuoni Suites and hopefully see you soon!Best regards

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, great rooms, and the hotel manager, Nemi, was so helpful! Would definitely stay there again.
Stayed 4 nights in Aug 2023
Response from Nemi on 30 Aug 2023
Oooo Thank you Connell family!It was truly a pleasure to serve kind and joyful guests like you!We look forward to your next visit!!Take care Kind Regards TSC Team

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property, location perfect, safe and so close to main areas in city. Can’t wait to stay again.
Stayed 2 nights in Aug 2023
Response from Alessandra - Owner on 28 Aug 2023
Dear guestWe are very happy to hear that you enjoyed your stay here at Tornabuoni Suite and we look forward to your next visit!TSC Team

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Really nice room. Great location and very friendly staff
Response from Alessandra - Owner on 6 Aug 2023
We wish to thank you for choosing Tornabuoni Suites and we can't wait to see you back in the future.Best wishes

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay!
Stayed 1 night in Jun 2023
Response from Alessandra - Owner on 26 Jun 2023
We wish to thank you once again for choosing Tornabuoni Suites.Looking forward to your next stayAll the best

10/10 Excellent

ronen

Liked: Cleanliness, room comfort
A luxury suite hotel in the heart of Florence
The entrance to the hotel is a bit difficult to find. It is located between Gucci and Prada stores. Everything else about the hotel was amazing. The location is fantastic, the staff was very helpful and our suite was amazing.
Stayed 1 night in May 2023
Response from Alessandra - Owner on 23 May 2023
Thank you so much for sharing your experience at Tornabuoni Suites. We are more then pleased to know that you enjoyed your time here with us and can't wait to see you back as soon as possible.Best wishes

8/10 Good

Kate

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023
Response from Alessandra - Owner on 17 May 2023
Good afternoon,Judging by the score you gave us, it would seem that you didn't have a pleasant stay. I would be grateful if you would share your opinion so that we can improve on what did not satisfy you. Thank you in advance.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed in suite, pullout sofa was very nice, new, god mattress on it. Other bed comfortable. Bathroom good size. Great views, close to Duomo and Ponte Vecchio. Nice upscale neighborhood. Reception is not 24 hours, but the stayed late for us. Held luggage. Coffee maker. The property has a really nice terrace with views, we got a takeout meal and enjoyed it there one night. Highly recommend. Would stay again. There is elevator to 5h floor reception. Stairs to higher floors only. So one or two flights. They helped with bags. Quiet setting.
Stayed 1 night in May 2023
Response from Alessandra - Owner on 11 May 2023
Thank you very much vor sharing your experence with other guests. We are very happy to hear that you enjoyed your stay here with us and can't wait to see you back.Take care and see you soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Excellent
Excellent place to stay. Highly recommend. Very spacious and clean. Beautiful location as well.
Stayed 3 nights in Dec 2022
Response from Alessandra - Owner on 2 Jan 2023
Dear guestWe are very happy to receive positive commets on our property as well experience had!Looking forward to a future visitTSC

10/10 Excellent

Carlos, Philadelphia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property at a premium location. Communication was top notch from Alessandra. Definitely will repeat.
Stayed 1 night in Nov 2022
Response from Alessandra - Owner on 1 Dec 2022
Thank you very much for staying with us.We can't wait to see you back as soon as possibleBest wishes

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a phenomenal 5 day stay in the luxurious Alamanni Suite! This was more like a small apartment than a hotel room. Extremely spacious with a small kitchenette that had everything we needed. Beautifully furnished with a comfortable living room. Bathroom was roomy with a large shower that had a rainfall shower head, and a double vanity sink. Bath towel warmer was a nice touch! Alessandra was friendly and accommodating, and we had a smooth check in process! The surrounding area is perfect - you’re right in the heart of Florence with fabulous restaurants and shopping just a few steps away, and only two blocks from the Tiber river. 5min walk to Maria Santa Novella. Only thing to upgrade would be the pillows, as they were extremely flat.
Stayed 5 nights in Nov 2022

10/10 Excellent

Tammie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2022
Response from Alessandra - Owner on 30 Oct 2022
THANK YOU!! It was a pleasure to meet you and hope to see you soon again. Kind regards

10/10 Excellent

Tammie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. Excellent area
Stayed 1 night in Oct 2022
Response from Alessandra - Owner on 19 Oct 2022
Dear Guest, We are happy to hear that you enjoyed your stay here with us and we hope to see you back in the nerar future.Best wishes

10/10 Excellent

ERIC

Stayed 2 nights in Sep 2022

10/10 Excellent

Noelle

Liked: Cleanliness, room comfort
Beautiful rooms in a perf location
Beautiful rooms, spacious and a very well taken care of. There was a lovely little balcony to hear the evening swifts. Also in such a great location. Perfect stay!
Stayed 2 nights in Jul 2022
Response from Alessandra- Owner on 2 Sept 2022
Thank you very much for your sharing your experience at Tornabuoni Suites.We are very excited to hear that you enjoyed your stay and felt comfortable in your room with balcony.Wishing you well

10/10 Excellent

Chelsea

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved staying in Tornabuoni Suites. Great view of the fashion district from my suite. Would highly recommend.
Stayed 1 night in Aug 2022
Response from Alessandra - Owner on 2 Sept 2022
Thank you so much for choosing Tornabuoni Suites. So happy to know that you enjoyed the view from your suite.All the best

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were beautiful and great location! The manager was very helpful.
Stayed 1 night in Aug 2022
Response from Alessandra - Owner on 29 Aug 2022
Thank you very much for taking the time to write your review. We really appreciate it.We look forward to welcoming you back in the near future!All the best

10/10 Excellent

PARSON, Encino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property located in a beautiful part of the city close to almost all Florence has to offer. Our stay happened to coincide with a three days of 100 heatwave that pretty much kept us inside the suite all day. That was the downside. The upside was our suite was very clean, furnished with very tasteful furniture and appliances. We are very thankful for receiving helpful communication before and during our stay. I am sure you'll enjoy this property as much as we did. Next time we go to Florence we'll plan to stay here but next time it'll be in the Spring or the Fall.
Stayed 3 nights in Aug 2022
Response from Alessandra on 18 Aug 2022
Thank you very much for taking the time for sharing your experience and suggesting Tornabuoni Suites to next guests. Actually it’s being very hot for the last 2 months but this heat is unusual and we do hope that when you come back it will be better. Looking forward to your next visit All the best

10/10 Excellent

Sasha

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here, great spacious rooms and really comfortable. Alessandra was super helpful and would stay again! Worth the cost for the location and easy access to everything.
Stayed 1 night in Jul 2022
Response from Alessandra - Owner on 16 Jul 2022
I wish to thank you your kind words and I am very happy to know that you enjoyed your stay here with us. I can't wait to see you back as soon as you can Best best

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, room comfort
Great stay
Very clean, and great central location, which was quiet nonetheless!
Stayed 5 nights in Jun 2022
Response from Alessandra - Owner on 28 Jun 2022
We are very happy to know that you have enjoyed your stay here with us. Thank you so much for choosing Tornabuoni Suites, we do hope to see you back in the near future! Best wishes,

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, room comfort
Loved our accommodations, cleanliness and location
Owner was very communicative and alert to our arrival. Loved the cleanliness and location of the property. I would definitely return to stay there.
Stayed 2 nights in Jun 2022
Response from Alessandra - Owner on 10 Jun 2022
Dear Guest, It was really a pleasure hosting you and verry happy to know that you did enjoy your stayher with us at Tornabuoni Suites. We look forward to your next visit! Best regareds

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, room comfort
We stayed in Italy for two weeks, and this was our favorite hotel. The location was fabulous, The room was our own little apartment oasis.
Stayed 3 nights in Jun 2022
Response from Alessandra on 8 Jun 2022
Dear Guest, we are very happy to know that we are your favorite hotel in Italy. We can’t wait to see you back in the near future to experience another of our 10 suites. All the best

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in May 2022
Response from Alessandra on 1 Jun 2022
We wish to thank you for having chosen Tornabuoni Suites. We can't wait to see you back in the near future

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Critters / bugs in the bed and broken AC
Really disheartening to leave a not so stellar review because the management does appear to be very sweet and helped with cute gestures to celebrate our babymoon. Sadly, the hotel service was nice, but we encountered quite a few problems with the room itself. Let me start with - The location is great. The communication with the management was easy. However, we had some bugs in the bed (about five of them photographed). Also, the air conditioning did not work for two days, which made the visit super uncomfortable and unbearable given the 85-90 degree weather. Sadly, the hotel attempted to offer a fan, but it was just hot and humid in the apartment. Again, it really is a shame that there were pests in the bed and there was an issue with air conditioning. The hotel has attempted to give us credit for our next visit, but sadly, we won’t be staying here again. We spent most of the day leaving the apartment and shopping/eating to avoid the heat, so If you don’t plan on spending much time in it, it’s fine. In relation to the AC not working, we had let management know immediately. With respect to the bugs, we had let the maids know on the second day since we weren’t sure whether it was a regular issue - unfortunately, we found a handful of critters.
Stayed 2 nights in May 2022
Response from Alessandra - Owner on 1 Jun 2022
Dear Guest, We are really very sorry that you did not have a pleasant stay and to tell the truth I would say you were unlucky. In the days you were in Florence the temperature was really very very high in an unusual way for May. Unfortunately the air conditioners in your room were damaged by this sudden strong heat and unfortunately the customer support of the air conditioners was slow in coming. As soon as we realized the problem we gave you a fan but I assume that being you pregnant maybe it wasn't enough. We are also very sorry because we were aware that you were here for the honeymoon and babymoon and we had prepared the room for the occasion with flower petals, candles and various hearts everywhere. As for the insects, I fear that having opened the windows they entered from the outside, they were harmless and not dangerous insects but I understand that it was not pleasant to find them in the room. However, on the day of your departure we checked the whole room and although we did not find any, we did the disinfestation. However, I am happy to announce that we have preferred to change the air conditioners in the room by putting two completely new ones and therefore from now on there will be no more problems. If you ever want to return to Florence, you know that you always have credit available.

10/10 Excellent

John

Liked: Cleanliness, room comfort
Best trip to Florence yet!
This was our most enjoyable visit to Florence ever. We have visited Florence before but not like this. We stayed an entire week at one of the finest properties we ever had the pleasure to book. Location was incredible. We were in the heart of the old city and we’re able to walk everywhere. One couldn’t walk more than 100 feet in any direction without finding an excellent trattoria, enoteca or restaurant serving local fresh food. We were minutes from the Uffizi, the Arno, the Ponte Vecchio, the Duomo and just about any attraction one would wish to visit. The room was beautifully appointed and very comfortable. The mattress new. The view, spectacular. Lastly, the staff lead by Alessandra were extremely kind, friendly and professional. Everyone really appreciated our visiting with them. We love Italy, we really love Florence and now we have what feels like a home in one of our favorite cities in the world.
Our sitting area in our apartment offered by this property.
Stayed 8 nights in Apr 2022
Response from Alessandra - Owner on 6 May 2022
Dear John, You cannot imagine how much your words fill me with pride and happiness. I am truly honored to have had you as our guests and that you have found yourself at ease. I hope that every time you wish to return to Florence you will come back to Tornabuoni Suites which I hope has become your home in Florence. See you hopefully soon

10/10 Excellent

Lora

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!
Stayed 2 nights in Apr 2022
Response from Alessandra - Owner on 1 May 2022
Thanks again for choosing Tornabuoni Suites. We can't wait to see you back as soon as possible. Best wishes

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Great location and the room was larger than most.
Stayed 3 nights in Apr 2022
Response from Alessandra - Owner on 19 Apr 2022
Thank you very much for your positive feed back.. We do appreciate it very much. Looking forward to welcoming you back in the nearest future Best wishes

10/10 Excellent

David

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2022
Response from Alessandra on 18 Feb 2022
Thank you very much for having chosen Tornabuoni Suites. We hope you have had great time in Florence and that you are able to come back in the nearest future. Best

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and very helpful. We were able to upgrade our room due to a cancellation and the view was breathtaking!
Stayed 1 night in Oct 2021
Response from Alessandra - Owner on 26 Oct 2021
We are very happy that we were able to offer you a free upgrading and that you enjoyed the view form the windows of the suite. Thank you so much for being with us and we look forward to welcoming you back in the near future. Best wishes

10/10 Excellent

ann

Liked: Cleanliness, room comfort
Awesome place to stay in Florence.
Is the place to stay for a visit to Florence. Perfect location, clean and comfortable. Great service.
Stayed 1 night in Jul 2021
Response from Alessandra on 20 Jul 2021
We are always very pleased when guests are satisfied of their stay here at Tornabuoni Suites and we can't wait to welcome them back. With our best wishes

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at the Tornabuoni Suites. Excellent location, spacious and comfortable suite, helpful and welcoming staff. And Florence! We will return!
Stayed 3 nights in Jun 2021
Response from Alessandra on 2 Jul 2021
Thank you so much for your kindness. It has been a pleasure hosting you and we can't wait to see you back! Best wishes

10/10 Excellent

Vanja

Business traveller
Liked: Cleanliness, room comfort
Amazing location, extremely friendly staff, great communication, very bright apartments, excellent stay
Stayed 2 nights in Jun 2021
Response from Alessandra on 2 Jul 2021
We are so pleased to hear that you had a pleasant stay here with us and we do hope you will stay again at the Tornabuoni Suites whenever you are back in Florence. All the best

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Alessandra on 28 Jun 2021
Thank you very much for your feed back and we hope to have the chance to host you the soonest. Best regards

10/10 Excellent

Verified traveller

Stayed 6 nights in Jan 2020
Response from Alessandra Valdameri - Owner on 30 Jan 2020
Thank you very much for your feed back. We hope to see you back in the near future. Best regards

10/10 Excellent

mahdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place for couple holiday
Beutiful room and beutiful host . Location is just few minutes walking to the St.Merry cathedral and shoppings.
Stayed 2 nights in Jan 2020
Response from Alessandra - Owner on 15 Jan 2020
Thank you so much for choosing Tornabuoni Suites. All the staff here look forward to welcoming you back again. All the best

10/10 Excellent

Chak Sang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Alessandra - Owner on 26 Dec 2019
Thank you very much for choosing Tornabuoni Suites for your stay in Florence. We really hope you will be able to come back again in the near future. Wishing you happy holidays,

10/10 Excellent

Juitwen

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmful studio in florence
So an amazing experience. You need I find the hotel though. It’s in building 9. Take the elevator to 5th floor then stairs to 7th floor. Thanks to Alessandra who showed us to the room. Was so nice and warm. Explained everything in detail. Wifi, best restaurants in the area, map of the area, breaking options etc, and answered all our questions. The apartment itself was lovely. The view was amazing. Everything was so clean and elegant. Nespresso machine made a difference for us. Was a romantic room. Would recommend to friends and family and would come back if we come back to Florence.. Thanks a lot Alessandra :) Your friends from Canada
Stayed 1 night in Nov 2019
Response from Alessandra on 10 Nov 2019
Thank you so much for taking the time to write such a wonderful review about your recent stay here with us. I am really pleased to hear that you you had an enjoyable stay and I look forward to welcoming you back to the Tornabuoni Suites again soon. Best wishes

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impossible to beat!
Couldn't have asked for a better experience! We were 3 couples and one adult sharing 4 rooms at this beautiful place. Excellent location, beautiful rooms, wonderful views, and five star service. A++ in every way
Stayed 3 nights in Nov 2019
Response from Alessandra on 10 Nov 2019
Thank you so much for your incredibly kind review and for your wonderful support of the Tornabuoni Suites. We are very proud of our reputation of excellence and it is always pleasing to hear from guests who enjoyed this so very much. We hope to have the pleasure of welcoming you back with all your family again in the not so distant future. Best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Alessandra on 10 Nov 2019
Thank you very much for choosing Tornabuoni Suites and for your 10 out of 10!!!. I look forward to welcoming you back very soon All the best