NH Firenze offers a quiet escape in central Florence with a rooftop terrace and garden. Enjoy authentic local dishes at the restaurant or relax by the seasonal pool. Free WiFi keeps you connected, and the staff earns praise for their attentive service.
Located in Santa Maria Novella, a neighbourhood in Florence, NH Firenze is in a shopping district and near a train station. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Torrigiani Garden and Florence Botanical Gardens are also worth visiting. Visit our Florence travel guide
Piazza Vittorio Veneto 4/A, Florence, FI, 50123
What's nearby
Arno River
2 min walk - 0.2 km
Cascine Park
2 min walk - 0.2 km
The New Florence Opera House
3 min walk - 0.3 km
Piazza di Santa Maria Novella
13 min walk - 1.1 km
Leopolda Station Exhibition Center
3 min walk - 0.3 km
Getting around
Porta al Prato - Leopolda Tram Stop
3 min walk
Porta al Prato Station
5 min walk
Peretola Airport (FLR)
23 min drive
Restaurants
Casa Ciabattini
5 min walk
Trattoria Baldini
5 min walk
Vino E Ravioli
5 min walk
Bar Pasticceria Conti
6 min walk
AC Firenze Hotel Bar
7 min walk
About this property
NH Firenze
Upscale hotel near Ponte Vecchio
Close to Central Market and Pitti Palace, NH Firenze provides a poolside bar, a rooftop terrace and a garden. The on-site local cuisine restaurant, NH Firenze, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool
Free valet parking, plus self-parking (surcharge)
Buffet breakfast (surcharge), bike hire and an electric car charging station
Tour/ticket information, a water dispenser and smoke-free property
Guest reviews say great things about the helpful staff
Room features
All 152 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
Reusable coffee/tea filters, recycling and LED light bulbs
Bathrooms with eco-friendly toiletries and bidets
40-inch flat-screen TVs with satellite channels
Eco-friendly cleaning products, daily housekeeping and desks
Awards and affiliations
Eco-certified property
This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 15 to 19 per person
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Narciso Restaurant
Narciso Rooftop Terrace
NH Firenze
Things to do
Bicycle rentals
Bicycle storage
Gym
Seasonal outdoor pool
Family friendly
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
1,442 square feet of conference space
9 meeting rooms
Business centre
Outdoors
Garden
Rooftop terrace
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (90 centimetre wide door)
Wheelchair accessible (may have limitations)
More
1 building
100% renewable energy
6 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Pillow menu
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Towels provided
Entertainment
40-inch flat-screen TV with cable/satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 19 September to 1 June:
Swimming pool
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 15 to 19 per person
Covered self-parking fee: EUR 50 per day
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1FOG7WU8P
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
NH Firenze
NH Firenze Florence
NH Firenze Hotel
NH Firenze Hotel Florence
Florence Nh Hotel
Nh Florence Hotel Florence
Nh Hotel Florence
NH Firenze Hotel
NH Firenze Florence
NH Firenze Hotel Florence
Frequently asked questions
Does NH Firenze have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 6:00 PM.
The swimming pool is closed seasonally each year from September 19 until June 1.
How much does it cost to stay at NH Firenze?
As of 25 Apr 2026, prices found for a 1-night stay for 2 adults at NH Firenze on 26 Apr 2026 start from NZ$450, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is NH Firenze pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
How much is parking at NH Firenze?
Valet parking is free at this property.
What time is check-in at NH Firenze?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at NH Firenze?
Checkout is at noon.
Where is NH Firenze located?
Located in Santa Maria Novella, this hotel is within a 15-minute walk of Arno River and Piazza di Santa Maria Novella. Ponte Vecchio and Uffizi Gallery are also within 1 mile (2 km). Porta al Prato - Leopolda Tram Stop and Porta al Prato Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
NH Firenze Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Easy walk from train station. Quiet, but safe area. Hallways were a bit damp and carpets need a refresh. Breakfast was good with efficient service. Very good hotel, but nothing that really stands out.
Would recommend this hotel for its convenience, it was a 15 minute walk to the train station and right along the river. It was also a 15 minute driver from the airport and walkable to all major attractions in Florence. The room itself was pretty standard, nothing out of the ordinary but we did enjoy the breakfast buffet in the morning. We didn’t get a chance to use the pool but it was nice knowing there was one available if we needed it. For the price, I think this hotel was worth it.
Beautiful Hotel great staff. Pedro who manages the dining area was amazing!! Such a great guy and always willing to help with whatever needed. Excellent service. Also, wanted to mention Theam who was also amazing! He assisted us with whatever we needed and always greeted us with a smile. The breakfast was really good as well. Overall, great stay.
Paula
Stayed 4 nights in Jun 2025
Verified
10/10 Excellent
Michelle
11 Sept 2023
Everything was great, the staff were incredibly helpful with reservations and all addnl info requested.
Very well located to the city center and easy reachable from the autostrada. Very friendly service at the reception. Rooms on then last floor have a great view over the river and city.
Nice hotel. Nothing really special, but a really nice hotel for a good price. The pool deck was beautiful and would have been great but it opened June 1 (the day we left)
Excellent hotel! Staff were very friendly and helpful. Very convenient to train and bus and walking distance to restaurants, grocery store, walking distance to Arnot River and Ponte Vecchio bridge. Awesome rooftop deck with amazing views of the city. Very clean and spacious rooms. Very pleased with our stay!
Amazing property, wonderful service! What paradise. I recommend it to all. The roof top patio and pool area is out of this world. I wil always remember it. You should go!
claudia
Stayed 1 night in Jul 2024
Verified
8/10 Good
Michelle
8 Sept 2024
Liked: Staff & service, amenities
The hotel staff were very friendly and helpful.
The furniture and fittings in the room were scratched and chipped and felt dated (even though we booked a new style room).
The area was convenient to the tram, however it felt a little unsafe.
Nice place with rooftop pool. The beds were terrible. They have balconies but no outdoor furniture. Toilet ran our entire stay.
Karen
Stayed 3 nights in Aug 2024
Verified
6/10 Okay
Vivart
28 Aug 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed here for 2 nights, and while the hotel had some positives, unfortunately the room setup made the stay uncomfortable.
The biggest issue was the bed — you could feel the springs all over, and every time someone turned, it squeaked loudly, enough to wake the partner. The sofa bed wasn’t much better; the mattress was extremely thin, and if you sat near the edge, it felt like you could fall in.
The bathroom looked nice and clean, but the shower setup was odd. There was a faucet positioned right in the middle of the tub, directly where you stand to use the shower, which made it awkward to use.
On the positive side, the hotel itself was clean and the staff were very friendly and welcoming, which we appreciated.
Overall, while the service and cleanliness were good, the poor bed quality and strange bathroom design really affected our comfort.
This hotel was perfect! Staff was beyond helpful. We were touring for the first time in Florence for and Emily trip and needed a lot of guidance. They were courteous, professional, patient and friendly. We had 2 rooms and both were very comfortable and clean. The breakfast room had a large selection. It basically was our lunch and then we only needed dinner. Location was quiet and safe. Near the train and a small grocery store. We very much recommend staying here!
The receptionist greeted me with a big smile for when I arrived and even given me a free room upgrade which was so nice of them!
I stayed for two nights. I left my toothpaste cap lying around and the housekeeping even help me to put the cap back on for when they made my room, which I think it was ever so considerate of them.
The breakfast so so good. Love their creamy scrambled eggs that they had served! Dinner was ok.
I would totally recommend staying at this hotel for whatever the reason visiting Florence and so near to the city centre by foot!
ALICE
Stayed 2 nights in Oct 2023
Verified
8/10 Good
Richard
16 Aug 2024
Liked: Cleanliness, amenities
We travelled with a family of 6. When we arrived James was very nice. He help get our rooms. The rooms were clean. We had a car and we opted to use there parking. It was very expensive. They also charged 5 euros for every time you took your car in or out. We ended up not touching our car. The breakfast was good and it had a good variety. The pool on the roof is a nice place to relax, however the pool is dirty. It needed cleaning. I took pictures and wish I could have posted. They need to clean it. Other than that the stay was ok.
Richard
Stayed 3 nights in Aug 2024
Verified
6/10 Okay
Mariam
25 Sept 2025
Liked: Staff & service
We really enjoyed the rooftop bar, the convenient location, and the friendly front desk staff. Unfortunately, the room itself was disappointing. The toilet ran constantly, and the shower had a broken seal at the bottom of the glass, which caused water to flood the floor—we had to use most of our towels to soak it up. Maintenance did come by and was able to fix the toilet, but the shower issue remained unresolved.