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NH Firenze

4.0 star property
A peaceful retreat in Florence's heart, just steps from Ponte Vecchio and the Cathedral, with a seasonal pool and rooftop terrace for soaking up Italian sunshine

Choose dates to view prices

NH Firenze offers a quiet escape in central Florence with a rooftop terrace and garden. Enjoy authentic local dishes at the restaurant or relax by the seasonal pool. Free WiFi keeps you connected, and the staff earns praise for their attentive service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$484
includes taxes & fees
31 May - 1 June

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About this property

NH Firenze

  • Upscale hotel near Ponte Vecchio
  • Close to Central Market and Pitti Palace, NH Firenze provides a poolside bar, a rooftop terrace and a garden. The on-site local cuisine restaurant, NH Firenze, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Buffet breakfast (surcharge), bike hire and valet parking (surcharge)
    • An electric car charging station, smoke-free property and a porter/bellboy
    • Multilingual staff, a vegetable garden and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 152 rooms offer comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and bidets
    • 40-inch flat-screen TVs with satellite channels
    • Eco-friendly cleaning products, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

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AC Hotel Firenze by Marriott
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.6 out of 10, Excellent, 789 reviews
The price is NZ$637
includes taxes & fees
21 June - 22 June
AC Hotel Firenze by Marriott
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 September to 1 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 19 per person
  • Covered self-parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1FOG7WU8P

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does NH Firenze have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 6:00 PM. The swimming pool is closed seasonally each year from September 19 until June 1.

How much does it cost to stay at NH Firenze?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at NH Firenze on 31 May 2026 start from NZ$484, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is NH Firenze pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at NH Firenze?

Self-parking is available for EUR 50 per day. Valet parking is available for EUR 50 per night.

What time is check-in at NH Firenze?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at NH Firenze?

Checkout is at noon.

Where is NH Firenze located?

Located in Santa Maria Novella, this hotel is within a 15-minute walk of Arno River and Piazza di Santa Maria Novella. Ponte Vecchio and Uffizi Gallery are also within 1 mile (2 km). Porta al Prato - Leopolda Tram Stop and Porta al Prato Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 461 out of 942 reviews
Rating 8 - Good. 342 out of 942 reviews
Rating 6 - Okay. 98 out of 942 reviews
Rating 4 - Poor. 29 out of 942 reviews
Rating 2 - Terrible. 12 out of 942 reviews

Reviews

Verified

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, courteous, very accommodating. Hotel is clean and modern. Amenities very good.
Stayed 3 nights in May 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
great location outside the hustle and bustle of the center area
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Hema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Staff were good. Good breakfast overall, needed more hot food varieties. Coffee from coffee machine was not hot enough.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, costco recommended, nice rooftop pool with a beautiful view of Florence Italy, decent buffet breakfast with a lot if choices
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Top notch staff who were attentive and very helpful. I would definitely recommend this place!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Friendly, clean and quiet!!
Stayed 2 nights in May 2025
Verified

8/10 Good

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from train station. Quiet, but safe area. Hallways were a bit damp and carpets need a refresh. Breakfast was good with efficient service. Very good hotel, but nothing that really stands out.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Hector Humberto

Liked: Staff & service, amenities, property conditions & facilities
Not the best location, but still convinient, great room.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Fatu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upkeep of the hotel and it's cleaning up is excellence. Professional staff and very helpful.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Michelle

Everything was great, the staff were incredibly helpful with reservations and all addnl info requested.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel for its convenience, it was a 15 minute walk to the train station and right along the river. It was also a 15 minute driver from the airport and walkable to all major attractions in Florence. The room itself was pretty standard, nothing out of the ordinary but we did enjoy the breakfast buffet in the morning. We didn’t get a chance to use the pool but it was nice knowing there was one available if we needed it. For the price, I think this hotel was worth it.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Hotel great staff. Pedro who manages the dining area was amazing!! Such a great guy and always willing to help with whatever needed. Excellent service. Also, wanted to mention Theam who was also amazing! He assisted us with whatever we needed and always greeted us with a smile. The breakfast was really good as well. Overall, great stay.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Arnoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located to the city center and easy reachable from the autostrada. Very friendly service at the reception. Rooms on then last floor have a great view over the river and city.
Stayed 1 night in Nov 2024
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Nice hotel. Nothing really special, but a really nice hotel for a good price. The pool deck was beautiful and would have been great but it opened June 1 (the day we left)
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Muthoka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Staff were very friendly and helpful. Very convenient to train and bus and walking distance to restaurants, grocery store, walking distance to Arnot River and Ponte Vecchio bridge. Awesome rooftop deck with amazing views of the city. Very clean and spacious rooms. Very pleased with our stay!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, wonderful service! What paradise. I recommend it to all. The roof top patio and pool area is out of this world. I wil always remember it. You should go!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Michelle

Liked: Staff & service, amenities
The hotel staff were very friendly and helpful. The furniture and fittings in the room were scratched and chipped and felt dated (even though we booked a new style room). The area was convenient to the tram, however it felt a little unsafe.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with rooftop pool. The beds were terrible. They have balconies but no outdoor furniture. Toilet ran our entire stay.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Ariella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!!

This hotel was perfect! Staff was beyond helpful. We were touring for the first time in Florence for and Emily trip and needed a lot of guidance. They were courteous, professional, patient and friendly. We had 2 rooms and both were very comfortable and clean. The breakfast room had a large selection. It basically was our lunch and then we only needed dinner. Location was quiet and safe. Near the train and a small grocery store. We very much recommend staying here!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

ALICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel to stay in Florence!

The receptionist greeted me with a big smile for when I arrived and even given me a free room upgrade which was so nice of them! I stayed for two nights. I left my toothpaste cap lying around and the housekeeping even help me to put the cap back on for when they made my room, which I think it was ever so considerate of them. The breakfast so so good. Love their creamy scrambled eggs that they had served! Dinner was ok. I would totally recommend staying at this hotel for whatever the reason visiting Florence and so near to the city centre by foot!
Creamy scrambled eggs :)
Breakfast
Breakfast
Breakfast
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Vivart

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed here for 2 nights, and while the hotel had some positives, unfortunately the room setup made the stay uncomfortable. The biggest issue was the bed — you could feel the springs all over, and every time someone turned, it squeaked loudly, enough to wake the partner. The sofa bed wasn’t much better; the mattress was extremely thin, and if you sat near the edge, it felt like you could fall in. The bathroom looked nice and clean, but the shower setup was odd. There was a faucet positioned right in the middle of the tub, directly where you stand to use the shower, which made it awkward to use. On the positive side, the hotel itself was clean and the staff were very friendly and welcoming, which we appreciated. Overall, while the service and cleanliness were good, the poor bed quality and strange bathroom design really affected our comfort.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities
We travelled with a family of 6. When we arrived James was very nice. He help get our rooms. The rooms were clean. We had a car and we opted to use there parking. It was very expensive. They also charged 5 euros for every time you took your car in or out. We ended up not touching our car. The breakfast was good and it had a good variety. The pool on the roof is a nice place to relax, however the pool is dirty. It needed cleaning. I took pictures and wish I could have posted. They need to clean it. Other than that the stay was ok.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Mariam

Liked: Staff & service
We really enjoyed the rooftop bar, the convenient location, and the friendly front desk staff. Unfortunately, the room itself was disappointing. The toilet ran constantly, and the shower had a broken seal at the bottom of the glass, which caused water to flood the floor—we had to use most of our towels to soak it up. Maintenance did come by and was able to fix the toilet, but the shower issue remained unresolved.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Apr 2026