Universo

Property class: 3

Choose dates to view prices

A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Universo provides an airport shuttle, dry cleaning/laundry services and a business centre. Free in-room WiFi is available to all guests, along with babysitting and a restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

A double bed with a dark headboard, two bedside lamps, and a floral wallpaper pattern.

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk with a lamp, and a view through a glass door.

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

A bedroom with a bed, a window, and a view of the outside.

Classic Double or Twin Room

8.4 out of 10
Very good
(15 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

A room with a bed, a nightstand, and a view of a cityscape through a window with green curtains.

Superior Double or Twin Room

9.2 out of 10
Wonderful
(16 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Single Room

A small, single-bed room with a desk and chair, a window with blinds, and a wall-mounted TV.

Classic Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Located in Historic Centre of Florence, a neighbourhood in Florence, Universo is near a train station. Uffizi Gallery and Pitti Palace are cultural highlights, and some of the area's notable landmarks include Ponte Vecchio and Cathedral of Santa Maria del Fiore. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Stadio Artemio Franchi. Visit our Florence travel guide
Map
Piazza Santa Maria Novella, 20, 20, Florence, Tuscany, 50123

What's nearby

  • A historic building with striped arches and a tall bell tower.
    Basilica of Santa Maria Novella
    1 min walk - 0.0 km
  • A historic building with a large central dome and arched windows, surrounded by a well-maintained square with a grassy area and flower beds.
    Piazza di Santa Maria Novella
    1 min walk - 0.1 km
  • A street with historic buildings, including a MaxMara store and a Fendi store.
    Via de' Tornabuoni
    3 min walk - 0.3 km
  • A historic building with intricate architectural details and a prominent tower.
    Cathedral of Santa Maria del Fiore
    6 min walk - 0.6 km
  • A detailed view of a cathedral's facade with intricate carvings and statues.
    Piazza del Duomo
    10 min walk - 0.9 km

Getting around

  • Unità Tram Stop
    1 min walk
  • Florence (ZMS-Santa Maria Novella Train Station)
    4 min walk
  • Peretola Airport (FLR)
    25 min drive

Restaurants

  • Osteria e Vinaino Cicalone
    2 min walk
  • The Fiddler's Elbow - Irish Pub
    1 min walk
  • Osteria Pastella
    3 min walk
  • Ristorante Storico Sabatini
    2 min walk
  • Banki Ramen
    2 min walk

About this property

Universo

  • Hotel near Cathedral of Santa Maria del Fiore
  • A short walk from Piazza di Santa Maria Novella and Piazza del Duomo, Universo provides an airport shuttle, dry cleaning/laundry services and a business centre. In addition to babysitting and a restaurant, guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Express check-out, express check-in and tour/ticket information
    • Multilingual staff, a 24-hour front desk and smoke-free property
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All rooms are individually furnished, and feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and minibars. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with bidets and baths or showers
    • LCD TVs with cable channels
    • Daily housekeeping, desks and phones

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Frequently asked questions

Is Universo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Universo?

Self-parking is free at this property.

What time is check-in at Universo?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Universo?

Checkout is at noon.

Where is Universo located?

Located in Historic Centre of Florence, this hotel is steps away from Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Piazza del Duomo and Ponte Vecchio are also within 10 minutes. Unità Tram Stop is only a 2-minute walk and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Universo Reviews

8.0

Very good

8.4

Cleanliness

9.2

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 260 out of 812 reviews
Rating 8 - Good. 328 out of 812 reviews
Rating 6 - Okay. 148 out of 812 reviews
Rating 4 - Poor. 45 out of 812 reviews
Rating 2 - Terrible. 31 out of 812 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in great location, staff was friendly, overall the stay was very enjoyable
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well located.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a friendly staff.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful with suggestions for things to do, where to go etc.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hoteel

Nice and quiet central easy to get anywhere in florand A++
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Good location.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cute room with everything I needed. Staff was very helpful and easy to work with.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. We found the location to be ideal for us!
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with the location and services provided.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a one stay close to the train. Staff was very polite and exceptionally helpful.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend for location and facilities

Superb location, room and views. Lovely staff and really helpful.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff, very clean room great balcony with view of Santa novella. Many restaurants within the block
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. Short (5 min) walk from the train station and close to shopping, great food, and next to the Piazza Santa Maria. Room and Facility is plain and small but nice.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the wonderful view over the piazza
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good location. The windows did a good job at keeping the sound out.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Great location, near train station, easy to walk places. Very old property but worked for us.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. The side facing the square is a little noisy in the evening and morning.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Close to everything

Great service. Needs better lighting in bathroom. Great place to stay. Near trains and close to everything of tourist desires.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay Close to train, great pizza outside front door. Shower was a bit small if you are 6ft. Outstanding service, cool design.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from train station. Lots of options for dinning
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florence

Great location and great staff Room was cleaned daily with fresh towels
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Staff & service
Enjoyed the location and the convenience. A bit noisy and minimum extras such as soap and shampoo
Stayed 2 nights in Oct 2024