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Hotel Palazzo dal Borgo

4.0 star property
Travelers find a welcoming home base in this historic city center hotel, where guests can relax with reading materials or get personalized day-planning help.

Choose dates to view prices

Hotel Palazzo dal Borgo sits in downtown's center, offering a cozy library for quiet moments and a bar for evening relaxation. Guests appreciate the in-room WiFi that keeps them connected and the multilingual staff who consistently provide memorable service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar
The current price is NZ$494
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 45 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Futon

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

8.4 out of 10
Very good
(15 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

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Interior entrance

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Historic Centre of Florence
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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
8.8 out of 10, Excellent, 1,002 reviews
The price is NZ$490
includes taxes & fees
10 Apr - 11 Apr
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About the area

Located in Historic Centre of Florence, a neighbourhood in Florence, Hotel Palazzo dal Borgo is near a metro station. Basilica of Santa Maria Novella and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Ponte Vecchio. Boboli Gardens and Florence Botanical Gardens are also worth visiting. Visit our Florence travel guide
Map
Via Della Scala 6, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral
    Piazza di Santa Maria Novella
    1 min walk - 0.1 km
  • Province of Florence featuring street scenes and heritage architecture
    Basilica of Santa Maria Novella
    3 min walk - 0.3 km
  • Via de\' Tornabuoni showing street scenes
    Via de' Tornabuoni
    3 min walk - 0.3 km
  • Cathedral of Santa Maria del Fiore showing a city, religious elements and heritage architecture
    Cathedral of Santa Maria del Fiore
    8 min walk - 0.7 km
  • Ponte Vecchio which includes a bridge and a river or creek
    Ponte Vecchio
    9 min walk - 0.8 km

Getting around

  • Unità Tram Stop
    4 min walk
  • Florence Santa Maria Novella Station
    6 min walk
  • Peretola Airport (FLR)
    10 min drive

Restaurants

  • Osteria Pastella
    1 min walk
  • Ristorante Buca Mario
    3 min walk
  • Croce Di Malta
    2 min walk
  • The Joshua Tree Pub
    2 min walk
  • Shake Cafe
    3 min walk

About this property

Hotel Palazzo dal Borgo

Upscale hotel near Cathedral of Santa Maria del Fiore
A short walk from Piazza di Santa Maria Novella and Ponte Vecchio, Hotel Palazzo dal Borgo provides a library, dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Valet parking (surcharge), express check-in and wedding services
  • Smoke-free property, a porter/bellboy and free newspapers
  • Tour/ticket information, luggage storage and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Palazzo dal Borgo have comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 24-inch flat-screen TVs with digital channels
  • Daily housekeeping and phones

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 30 per day)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1480
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo dal Borgo
Hotel Palazzo dal Borgo Florence
Palazzo dal Borgo
Palazzo dal Borgo Florence
Aprile Hotel Florence
Hotel Palazzo dal Borgo Hotel
Hotel Palazzo dal Borgo Florence
Hotel Palazzo dal Borgo Hotel Florence

Frequently asked questions

Is Hotel Palazzo dal Borgo pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel Palazzo dal Borgo?

As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Palazzo dal Borgo on 29 Mar 2026 start from NZ$494, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Palazzo dal Borgo?

Valet parking is available for EUR 30 per day. Limited spots are available.

What time is check-in at Hotel Palazzo dal Borgo?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Palazzo dal Borgo?

Checkout is at 11 AM.

Where is Hotel Palazzo dal Borgo located?

Located in Historic Centre of Florence, this hotel is steps away from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Central Market are also within 10 minutes. Unità Tram Stop and Alamanni - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palazzo dal Borgo Reviews

8.4

Very good

8.6

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 278 out of 623 reviews
Rating 8 - Good. 239 out of 623 reviews
Rating 6 - Okay. 71 out of 623 reviews
Rating 4 - Poor. 22 out of 623 reviews
Rating 2 - Terrible. 13 out of 623 reviews

Reviews

Verified

10/10 Excellent

Jocelyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and close to train and tram station Staff was so informative and absolutely so kind
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and helpful. Loved the room and location. Would highly recomend!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and breakfast was perfect!
Stayed 1 night in May 2025
Verified

8/10 Good

janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived later than expected but still had time for a little shopping and delicious meal in the area.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's like sleeping in a renascence building

Stay was fantastic in Florence. The location is perfect, but the staff was incredibly friendly and helpful. They think about any detail and will make you feel happy and comfortable all the time. Good people, big hearts. Also, the hotel was incredible!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location. Very good breakfast.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
Excellent hotel with super buffet breakfast. Staff warm and friendly.
Stayed 2 nights in May 2025
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service
A comfortable option for a family of 4. Very helpful staff. The hotel is a bit dated but still comfortable and very friendly staff. I would recommend this hotel.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical palace! Good place to stay in Firenze. Hotel staff is very kind.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful in an old Florence style. The outdoor patio was an unexpected delight and breakfast was fabulous. Bathroom ameneties were lacking. No washcloths, no shampoo and no tissues.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel High Recommended

The staff at the hotel where great and very professional and made our stay that much more enjoyable. This charming hotel is in great location, 15 mins for airport and 1 block away from main train station in Florance. The breakfast was excellence and I continue to rave about the service and accommodations they provided me and my family.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice with super-helpful staff.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the best service ever from the staff. Highly recommend the bigger room but the accommodations were very nice and clean. Great location and super convenient from the train station!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Lori

Great location to the train station, as well as local attractions. The staff were outstanding with offering assistance to buying advance tickets to attractions, finding a tour guide (Paola) and restaurant reservations. Very highly recommended. Caio from 🇨🇦
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days stay with 2 small kids and we had a wonderful time here. all the staff were very kind and helpful. and the room was well maintained.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Convenient to everywhere, transport, shopping, sites, all of it and the staff and service were impeccable. Will definitely return. Highly recommended
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, helpful staff and great breakfast. Even got us a reservation at a great restaurant late on a busy Friday night!
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been nice or more helpful-they emailed suggestions for things to do in Florence, as well as Venice (our next destination). The hotel is beautiful and in a great location. My only complaint was the small size of the rooms and street noise at night, neither of which are able to be modified.
Stayed 1 night in May 2025
Verified

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent older hotel with great amenities and a nice breakfast. The staff was very professional and accommodating. Definitely recommend.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant Spacious Room for the Entire Family of 4

What an amazing room. 2 bedrooms with 1 King Size bed in 1 room and 2 twin beds in another room. 2 bathrooms with 2 showers and 1 toilet.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Florence!

Reception staff very helpful and welcoming. Best breakfast of our stay … enjoyed it sitting in the garden under an orange tree. Comfortable room and great location for main sites and train station.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice!

The palazzo is in amazing condition and the ambiance is great. The breakfast is definitely recommended.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I have ever been in. The staff are friendly and helpful. That breakfast is amazing. And the hotel is beautiful. Best is it being in a central location, close to all the sites, restaurants, shops, and main train station and tram line.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, central location, comfortable, clean, great air conditioning, delicious breakfast in outdoor garden area, very comfortable beds, large rooms with high ceilings, plenty of room for family of 4. We would definitely recommend and return.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and beautiful building

Beautiful hotel located very close to both the train station and Piazza Santa Maria Novella. Rooms were spacious nice. Hotel staff were very helpful. Room did not seem to have air conditioning so we slept with the window open with noise from street and mosquitos. In hindsight, should have asked the staff for a solution that did not involve the window.
Stayed 2 nights in Apr 2025