Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

DoubleTree by Hilton Florence Metropole

4.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

The Hilton Florence Metropole Hotel, in the heart of the city, blends modern comfort with Italian charm. Guests enjoy the daily manager's reception, savor authentic cuisine at Luci Della Citta restaurant, and maintain their fitness routine in the 24-hour gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • 24/7 front desk
The current price is NZ$251
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, soundproofing

Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Separate bath and shower
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, City View

Minibar, in-room safe, desk, soundproofing

Twin Room, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed (Family)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Bidet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Shower, free toiletries, hair dryer, slippers

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bathrobes
Hairdryer
Bidet
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View, Corner

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed, City View, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bidet
Minibar
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Royal Suite, 1 King Bed, Balcony, River View

The St. Regis Florence

Historic Centre of Florence
  • Hot tub
  • Spa
  • Pet-friendly
  • Free WiFi
9.6 out of 10, Exceptional, 261 reviews
The price is NZ$1,395
includes taxes & fees
1 Dec - 2 Dec
The St. Regis Florence
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Via del Cavallaccio 36, Florence, FI, 50142

What's nearby

  • Piazza di Santa Maria Novella - 11 min drive - 5.0 km
  • Pitti Palace - 13 min drive - 5.4 km
  • Ponte Vecchio - 15 min drive - 7.5 km
  • Uffizi Gallery - 15 min drive - 7.5 km
  • Cathedral of Santa Maria del Fiore - 18 min drive - 5.8 km

Getting around

  • Porta al Prato Station - 6 min drive
  • Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk
  • Peretola Airport (FLR) - 13 min drive

Restaurants

  • ‪Bar Pasticceria Erg - ‬13 min walk
  • ‪Bar Torello - ‬6 min walk
  • ‪Pizzeria Omarino - ‬16 min walk
  • ‪Churrascaria Rio Grande - ‬1 min walk
  • ‪La taverna di Castruccio - ‬3 min drive

About this property

DoubleTree by Hilton Florence Metropole

Upscale hotel near Basilica of Santa Maria Novella
At DoubleTree by Hilton Florence Metropole, you can look forward to a free daily manager's reception, dry cleaning/laundry services and a bar. The on-site Italian cuisine restaurant, Luci Della Citta, offers lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free WiFi in public areas, with a speed of 25+ Mbps.
Additional perks include:
  • Full breakfast (surcharge), self-parking (surcharge) and train station pick-up service
  • An electric car charging station, a 24-hour front desk and multilingual staff
  • Free newspapers, a banquet hall and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 212 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as air conditioning and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Showers, bidets and free toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, daily housekeeping and desks

Similar properties

Bar (on property)

Hilton Garden Inn Florence Novoli

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 843 reviews
The price is NZ$242
includes taxes & fees
21 Nov - 22 Nov
Hilton Garden Inn Florence Novoli

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge) from 10:00 AM to 10:30 PM
  • Train station shuttle at scheduled times
  • Train station drop-off (surcharge)
  • Covered parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Luci Della Citta

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (5,382 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 34 kg per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 10.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Florence
Doubletree by Hilton Florence Metropole Hotel Florence

Frequently asked questions

Is DoubleTree by Hilton Florence Metropole pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 34 kg per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton Florence Metropole?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Florence Metropole on 17 Nov 2025 start from NZ$222.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Florence Metropole?

Self-parking is available for EUR 10.00 per day.

What time is check-in at DoubleTree by Hilton Florence Metropole?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Florence Metropole?

Checkout is at noon.

Where is DoubleTree by Hilton Florence Metropole located?

Situated near the airport, this hotel is within 3 miles (5 km) of Arno River, Cascine Park and Visarno Arena. Leopolda Station Exhibition Center and Teatro Comunale Florence are also within 3 miles (5 km). Nenni - Torregalli (Lupi di Toscana) Tram Stop is 19 minutes by foot and Aldo Moro Tram Stop is 22 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

DoubleTree by Hilton Florence Metropole Reviews

8.2

Very good

8.8

Cleanliness

6.4

Location

8.6

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 411 out of 1003 reviews
Rating 8 - Good. 384 out of 1003 reviews
Rating 6 - Okay. 123 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

Reviews

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little ways out which required multiple car service rides. Extremely warm inside.
Stayed 3 nights in Jul 2025

10/10 Excellent

Camtu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, within short driving distance to very nice shopping mall.
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good views of the city but away from the crowds
Stayed 1 night in Aug 2023

4/10 Poor

Shelene

Disliked: Staff & service, property conditions & facilities
The AC was continuously warm and they were not able to rectify the problem. We were given a fan to help us have cool air at nights and in the days.the fridge didn’t work for the first two days. The room service in terms of cleanliness was good. They were sure to keep the room tidy everyday. The breakfast was terrible. Overall I did not enjoy the stay. Don’t think I’d do it again
Stayed 4 nights in Aug 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions.
Stayed 1 night in Sep 2024

10/10 Excellent

CASSIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Sep 2024

10/10 Excellent

JACOBO

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

8/10 Good

Marzban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean , Hotel staff is nice and they have a van to take to local tram station but requires van, tram travel to Florence town center. Limited dining options in the hotel area.
Stayed 4 nights in Sep 2023

10/10 Excellent

Claudia

Liked: Staff & service, property conditions & facilities
Amazing
Stayed 1 night in Mar 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities

Great spot near the airport

The place was nice. The temp of the room was not good and they couldn’t do anything about it. They did make an effort and gave us free breakfast. Overall it was a good stay
Stayed 1 night in Sep 2023

10/10 Excellent

Simone

Liked: Staff & service, property conditions & facilities, room comfort

Just the perfect hotel for Florence

The hotel is lovely and the location is perfect if you have a car. The free shuttle works so well and the driver is so friendly too. We had a slight issue at the hotel but the manager Alejandro was so fantastic and understanding and went above and beyond to resolve it. All the staff were so friendly and helpful. Breakfast was amazing, really great value and lots of choice. Will definitely recommend all my friends and family to stay here. Can’t wait to return!
Stayed 1 night in Aug 2023

10/10 Excellent

dareen

Liked: Cleanliness, staff & service, amenities
I loved it , very clean very organized. The service is excellent and people are nice .. don’t let me talk about shuttle bus I loved it this hotel will make visit the city over and over I wish I can stay more and be loyal client , I loved hilton In vienna as well 🙏
Stayed 1 night in Jul 2022

8/10 Good

Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ariel is GREAT!

Ariel works in the bar. He’s a wonderful man. We were a group of four. He made great cocktails snd asked the dining room to bring us dinner in the bar. Made a wonderful night for us before coming back to the USA
Stayed 1 night in Jun 2023

2/10 Terrible

kamal

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Room amenities is very very poor and staff behavior is very rude. They are not appropriate for hospitality service 🙄 😒
Stayed 2 nights in Sep 2022

2/10 Terrible

Todd

Disliked: Cleanliness, property conditions & facilities
No towels, broken toilet, clogged drain, empty soap dispenser.
Stayed 1 night in Jun 2023

10/10 Excellent

RAYMOND

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and awesome location
Stayed 4 nights in Oct 2025

10/10 Excellent

ROBERTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is always clean & orderly, staff are approachable, friendly & most helpful!
Stayed 4 nights in Oct 2025

10/10 Excellent

Noredis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Great hotel!! Staff in front desk very kind and friendly!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous room and really comfortable bed. Great view. There was loud music playing on the street (a club?) that kept me awake for a while, and the hotel is not within walking distance of any sights. Had to take a cab to the city center or to dine.
Stayed 1 night in Sep 2025

8/10 Good

Leda

Liked: Cleanliness, staff & service, property conditions & facilities
Habitaciones cómodas, personal muy atento.
Stayed 1 night in Aug 2025

10/10 Excellent

Rusty

Liked: Staff & service, property conditions & facilities
Great visit
Stayed 1 night in Sep 2025

10/10 Excellent

Lidiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient for stop over , near motorway, easy parking. Excellent service and great selection for breakfast. Excellent idea of shuttle bus to nearest tram stop. But even on taxi 20-30 euro to centre.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Clean and newer rooms. Hotel staff friendly
Stayed 1 night in Jun 2025

2/10 Terrible

Lori

Staff was not welcoming or helpful.
Stayed 1 night in Jun 2025