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Boutique Hotel Hugo

1.0 star property
Hotel in Florence, 5-minute walk to Gallery of the Academy of Florence

Choose dates to view prices

Boutique Hotel Hugo offers a cozy downtown retreat with in-room WiFi and multilingual staff for local tips. Guests praise the helpful team managing luggage storage and concierge services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Air conditioning
  • Housekeeping
  • Free WiFi
The current price is NZ$251
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Triple Room, Allergy Friendly (Stair Access Only)

Comfort Triple Room, Allergy Friendly (Stair Access Only)

Comfort Triple Room, Allergy Friendly (Stair Access Only)

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Memory foam bed
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Comfort Double Room, 1 King Bed, Allergy Friendly (Stair Access Only)

Comfort Double Room, 1 King Bed, Allergy Friendly (Stair Access Only)

Comfort Double Room, 1 King Bed, Allergy Friendly (Stair Access Only)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Memory foam bed
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room, Allergy Friendly (Stair Access Only)

Comfort Single Room, Allergy Friendly (Stair Access Only)

Comfort Single Room, Allergy Friendly (Stair Access Only)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Memory foam bed
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Map
Via Cavour 66, Florence, FI, 50129

What's nearby

  • Piazza del Duomo - 11 min walk - 1.0 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
  • Piazza di Santa Maria Novella - 12 min walk - 1.0 km
  • Uffizi Gallery - 19 min walk - 1.6 km
  • Ponte Vecchio - 19 min walk - 1.7 km

Getting around

  • San Marco University Tram Stop - 4 min walk
  • Florence-Le Cure Station - 14 min walk
  • Peretola Airport (FLR) - 26 min drive

Restaurants

  • ‪All’antico Vinaio - ‬4 min walk
  • ‪Gran Caffé San Marco - ‬4 min walk
  • ‪Caffè Rainer - ‬6 min walk
  • ‪Atomic Falafel - ‬4 min walk
  • ‪Mirò - ‬4 min walk

About this property

Boutique Hotel Hugo

Boutique hotel near Cathedral of Santa Maria del Fiore
Close to Uffizi Gallery and Ponte Vecchio, Boutique Hotel Hugo has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Valet parking (surcharge), smoke-free property and luggage storage
  • Multilingual staff and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Boutique Hotel Hugo include thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and bathrobes.
More amenities include:
  • Hypo-allergenic bedding, memory foam beds and down duvets
  • Bathrooms with showers and bidets
  • 49-inch LCD TVs with satellite channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day); discounts available
  • Secured, covered valet parking on site (EUR 30 per day)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 7:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property is located on the 2nd floor, accessible only by stairs

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: EUR 30 per day
  • Nearby parking fee: EUR 15 per day (1312 ft away)
  • Late check-in fee for check-in between 7:00 PM and midnight
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1CENZPH6S

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Boutique Hotel Hugo Florence
Boutique Hugo Florence
Boutique Hugo
Boutique Hotel Hugo Hotel
Boutique Hotel Hugo Florence
Boutique Hotel Hugo Hotel Florence

Frequently asked questions

Is Boutique Hotel Hugo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Boutique Hotel Hugo?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Boutique Hotel Hugo on 16 Nov 2025 start from NZ$237.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Boutique Hotel Hugo?

Valet parking is available for EUR 30 per day.

What time is check-in at Boutique Hotel Hugo?

Check-in start time: 2 PM; check-in end time: 7:00 PM. Late check-in is available from 7:00 PM to midnight for a fee.

What time is check-out at Boutique Hotel Hugo?

Checkout is at 11 AM.

Where is Boutique Hotel Hugo located?

Located in Historic Centre of Florence, this boutique hotel is within a 5-minute walk of University of Florence and Gallery of the Academy of Florence. Cathedral of Santa Maria del Fiore and Central Market are also within 15 minutes. San Marco University Tram Stop is only a 4-minute walk and Strozzi - Fallaci Tram Stop is 12 minutes.

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Reviews

Boutique Hotel Hugo Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 235 out of 315 reviews
Rating 8 - Good. 68 out of 315 reviews
Rating 6 - Okay. 6 out of 315 reviews
Rating 4 - Poor. 5 out of 315 reviews
Rating 2 - Terrible. 1 out of 315 reviews

Reviews

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Staff was super friendly and helpful! Would definitely come back here!
Stayed 5 nights in Apr 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-maintained and very welcoming staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

Diane

Liked: Amenities
Wonderful. Great breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Henry

Liked: Staff & service, amenities
Some of the electrical outlet didn’t work. Other than that everything else is real good.
Stayed 4 nights in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on the third floor, you will need to climb 6 flights. It wasn’t a problem for us, but it will be for those with health issues. There’s no elevator. This is the only negative point. The rest about this Boutique Hotel is only positive. I’m not sure why this hotel has only one star. I would easily give them at least three stars! Super clean, friendly staff, tasty breakfast, very quiet. I would definitely recommend if you prefer to stay away from the noisy, touristy streets of Florence. We walked from this hotel everywhere; so if you like walking, this place is perfect. Will stay there again!
Stayed 4 nights in Jul 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

There are a lot of stairs, but the property is wonderful. We appreciated Rocco’s manner, service, and recommendations.
Stayed 2 nights in Jun 2022

10/10 Excellent

MARIA LARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

The owner is a delightful young florentine man ready to help out with any request including restaurant recommendation. The Hotel is super clean occupying the top floor of a very central building literally around the corner from the Galleria dell’ Accademia.
Stayed 3 nights in Oct 2023

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes walk to catedral .
Stayed 2 nights in Aug 2023

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A brilliant little hotel

We had a fantastic stay at Boutique Hotel Hugo! The location was great, just 10mins walk from the Duomo but quiet at night. Our room was very clean and comfortable. Rocco and the staff were really welcoming and breakfast was very nice with a selection of pastries, savoury sandwiches and good coffee. The hotel is up a couple of flights of stairs, so I couldn't recommend it for anyone who might have trouble with mobility, but it was fine for us and Rocco helped us with our suitcase when we arrived. Overall, a perfect base for our trip to Florence!
Stayed 4 nights in Apr 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Hugo was perfect for our 5 night stay in Florence. Our room was clean, spacious and the king size bed was very comfortable! The breakfast served each morning was delicious with pastries and cakes. Rocco was very helpful with suggestions on where to eat and visit and was very pleasant to us each time we saw him. The hotel is a 15-20 minute walk from the train station and Duomo and the Galleria dell'Accademia is just around the corner. There are many food places nearby (we really recommend Antica Trattoria da Tito and Pucinella Pizzaiolo next door to it). Overall I would really recommend this hotel, it was very basic but theres so much to see in Florence you'll barely spend any time in the hotel room!
Stayed 5 nights in Oct 2022

10/10 Excellent

Samrawit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very good. The people who work there are very nice especially the lady who is there to greet you there, help you with your luggages. I wish I remembered her name. The breakfast is great and enough. Cute breakfast room. Very convenient to the center and to transportation. Close to Santa Maria novalle train station walkable if there are not item you are carrying. The only complaint is the property is on the third floor of a building and there is Only stairs. One of our travel companion had to stay in another hotel. The property mention about the stair access but doesn’t tell you the flight of stairs. It is not for people who can’t climb stairs or people with heavy luggages. Overall our stay was excellent!!
Stayed 2 nights in May 2024

10/10 Excellent

Chia-I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, the room is clean. The breakfast is great. Area is walkable to every visit spot, very convenient. Only downside is a lot of stair, good for carry on but not for big luggage.
Stayed 1 night in Sep 2025

8/10 Good

Tricia

Liked: Cleanliness, staff & service
Disliked: Amenities
Breakfast good in lovely setting. Room nice. A/C included. No room safe. Stairs were fine for us but may be issue for others as 4 flights. Good for one night stay, but very limited hotel on one floor of a multi floor apartment complex, so would not want to stay for longer duration. Basic, but functional for what we needed for one night
Stayed 1 night in Sep 2025

8/10 Good

Koichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and helpful staff, fresh and tasteful breakfast - although a bit late for business, located in a comfy residential environment but close to tram station, T2 terminal very convenitent for airport. No restaurants in the vicinity, so it is quiet.
Stayed 4 nights in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The room was lovely and very clean. The bed was very comfortable and the bedding was fresh and clean. The people were so nice. The breakfast was good and quaint. There is no elevator and there are two flight of stairs to get to the hotel, however upon arrival, the staff carried our suitcases up and when checking out, the staff carried our suitcases down the stairs. We would definitely stay here again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean room and delicious breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hans Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koselig rom ,nydelig bad og god utmerket frokost! Inngang/ oppgang shabby.🇮🇹😊
Stayed 1 night in Jul 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best, knowledgeable & helpful. We loved the breakfast. Close to transportation but located on a quiet street. Hope to visit again soon.
Stayed 6 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel was fantastic! The staff were so kind and accommodating. The room was spotless and all of the toiletries were replaced daily and clean towels! The only thing missing was an elevator lol
Stayed 3 nights in Jun 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is helpful and the location is excellent.
Stayed 5 nights in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice boutique hotel, in a quiet part of Florence, easy walking distance to the centre. Trams stops neaby to airport, train station or through the city.
Stayed 2 nights in Jun 2025

6/10 Okay

Danny

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The staff is very friendly and kind, however the hotel is, in my opinion, incredibly overpriced for what it offers. Three flights of stairs with our luggage was difficult. Rocco did help us with the bags on arrival, but our checkout was not during front desk working hours. There is no 24 hour front desk staff, which I thought was strange, and we needed assistance on our last night due to our taxi cancelling, and front desk had left for the day. The room is fine, nothing special. Good location. Breakfast was ok, but underwhelming compared to what I expected based on the reviews I had read. I think there are much better options in the area at the same price point.
Stayed 5 nights in May 2025

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Location was convenient and quiet. Hotel staff was absent most the time. The 4 flights stairs was a killer. And lighting in the stairwell was almost dangerous. Breakfast was great. Room and beds weee awesome and comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Gedrich

This property was perfect and the staff super helpful, I will definitely will recommend it to my friends.
Stayed 2 nights in May 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, excellent service staff and breakfast. Short walk to central area but out of the way enough to be quiet. Really enjoyed our stay.
Stayed 4 nights in May 2025