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Overview of Aurum Firenze

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Balcony
Balcony
Premium bedding, minibar, in-room safe, blackout curtains
Premium bedding, minibar, in-room safe, blackout curtains

Aurum Firenze

4 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationCathedral of Santa Maria del Fiore8 min walk
    Popular LocationPonte Vecchio14 min walk
    Popular LocationUffizi Gallery14 min walk
    AirportFlorence (FLR-Peretola)20 min drive

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About this area

Florence

Located in Florence's Santa Maria Novella neighbourhood, Aurum Firenze is in the city centre. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Palazzo Vecchio. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Guests appreciate the hotel's central location.
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Map
Popular Location

What's nearby

  • Medici Chapels - 4 min walk
  • Basilica of Santa Maria Novella - 5 min walk
  • Cathedral of Santa Maria del Fiore - 8 min walk
  • Ponte Vecchio - 14 min walk
  • Uffizi Gallery - 14 min walk

Getting around

  • Cascine Station - 3 min drive
  • Florence Santa Maria Novella Station - 5 min walk
  • Peretola Airport (FLR) - 20 min drive

Restaurants

  • La Burrasca - 3 min walk
  • Palazzo Aldobrandini - 3 min walk
  • Trattoria Vecchio Mercato - 4 min walk
  • Trattoria Il Porcospino - 4 min walk
  • Ciro & sons - 4 min walk

About this property

Aurum Firenze

4-star Florence hotel in Santa Maria Novella, walk to Cathedral of Santa Maria del Fiore
A 24-hour front desk, free breakfast and free WiFi in public areas are available at this smoke-free hotel. All 43 soundproofed rooms feature free WiFi and minibars. LED TVs, premium bedding and hairdryers are among the other amenities available to guests.
Aurum Firenze offers 43 forms of accommodation with minibars and a safe. Beds feature premium bedding. LED televisions are featured in guestrooms.

Bathrooms include a shower, bidets and hairdryers. This Florence hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–9:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Italian

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bidet
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch LED TV

Food and drink

  • Minibar

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 11 per pet, per day
Dogs and cats welcome
1 per room (up to 22 lbs/10 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 11 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Aurum Firenze Hotel Florence
Aurum Firenze Hotel
Aurum Firenze Florence
Aurum Firenze Hotel
Aurum Firenze Florence
Aurum Firenze Hotel Florence

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 263 out of 916 reviews
5 - Excellent 29%
Rating 4 - Good. 379 out of 916 reviews
4 - Good 41%
Rating 3 - Okay. 164 out of 916 reviews
3 - Okay 18%
Rating 2 - Poor. 69 out of 916 reviews
2 - Poor 8%
Rating 1 - Terrible. 41 out of 916 reviews
1 - Terrible 4%

3.9/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities
Write a review

1/5 Terrible

Disliked: Staff & service
Poor customer service
My wife and I were meant to have had a wonderful holiday experience. But unfortunately the hotel were unable to inform us they were open until 4 days before we were due to fly. With all covid problems & less aircraft in the sky. We never had our holiday or money refund by the hotel. If you want to be treated with respect, don’t use this hotel.
Stayed 5 nights in Sep 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service
Very good.. near the central station the downtown and modern..
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Liked: Staff & service, room comfort
Overall not bad!!
First of all the good points are: Staff are very nice and helpful Everything is in place to have a very safe breakfast Location of the hotel is very close from all the main sites The not so good points are: Room was NOT AT ALL sound proof We couldn't open the window There was no blackout
Stayed 2 nights in Sep 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, 2 minutes from central station. Personnel very accomodating. Sig.Alessandro goes out of his way to help guests with any issue. Rooftop breakfast room with great choice of items, juice,fresh breads and croissants, boiled eggs, cold cuts and cheese. Hotel very clean all over. I would definitely stay here again!!
Stayed 1 night in Sep 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice and friendly. Room was a bit small for 4 people but overall it was a good choice. We missed breakfast so I can't say how it was.
Stayed 1 night in Sep 2020