Fletcher Heights Hotels, Phoenix

"I appreciated the staff’s professionalism and friendliness. The restaurants food was 10/10. I used the loaner bike to site see in the neighborhood. The pool was nice, I would have loved a music playlist for amusement. The room had a nice layout. I noticed a build up of crumbs in the crevices of the ottoman at the foot of the bed, debris and fine strands of hair on the headboard. The side rugs desperately needed a shampoo. The bathroom tiles needed a deep clean. I loved the layout of the bathroom especially the bench like seat in the shower, however the exhaust fan in the bathroom was broken so the moisture seeped in the rooms space. Overall the room needed a good sanitizing cleaning, w bleach and disinfectant. I’d stay again but I’d request a deeply cleaned room. "

"Place opened in January so it’s still new. Room was good. Nice fridge, and kitchen area. Bathroom good and the shower was great with the adjustable shower head and decently deep tub. Coffee available in the lobby, dishes and cups in the dishwasher. We did know we had to bring our own pans and such. Staff is friendly and were all great. Walls/ceilings not as sound proof as I’d like since we heard someone(s) heavy footed late at night when we were trying to sleep. Wish they had a pool as AZ is hot in the summer. Also wish there was a safe in the room. Will come back again. "

"This was such an excellent hotel 🏨. Very spacious, checkin very accommodating ! Loved our corner spacious room, All staff couldn’t be more helpful ! This hotel was run with expertise and we can’t wait to stay here again 👍"

"Great location, downtown next to sports arenas. Clean beautiful hotel. Great amenities. Great staff very friendly and helpful."

"I guess "

"Yes"

"The hotel itself was mediocre would ruin my stay is there was a car outside of my room that kept going off the car alarm from about 8:00 p.m. until about 5:00 a.m. in the morning almost every hour on the hour"

"The hotel was in a terrible state. The streets leading up to it smelled of urine. Upon entering the room, we were met with an overwhelming sense of age and neglect. There was no mini fridge or microwave, and the air was filled with a musty mildew smell. The bathroom was incredibly small, and the shower never maintained a consistent water temperature. It was the worst decision I’ve ever made. The TV was also disappointing, with no available channels. It made our trip to Arizona a sad experience."

"The shower would not drain and the water leaked under the flooring and the entire room was a floating floor. The main room door was not even to ground and the locks were not tightly installed."