Faleapuna Holidays from NZ$1,045

My family and I stayed at Orator Hotel in Villa 5, which sleeps four. The villa was nice and comfortable, and we appreciated the peaceful atmosphere. The staff were lovely, especially Joseph, whose friendliness really stood out. However, several issues made our stay disappointing. The bathroom needs attention — the shower was either extremely hot or freezing cold with no in-between, and the water pressure was very poor. Breakfast was nice, but for the first three days we had no idea that eggs could be cooked to order. Staff didn’t mention it, and there was no sign displayed. We only found out from another guest, and were later told a sign should have been there. We had lunch at the hotel during the first couple of days but didn’t return after waiting nearly two hours each time for our food. We later learned the delay was because staff were preparing a private buffet for the owner and their friends while paying guests were left waiting. That felt rude and unfair. The place also needs major refurbishing and maintenance. The pool had missing and loose tiles, which is hazardous. My brother even had to move rooms due to a leaking ceiling. There are also what feels like a thousand pot plants everywhere, making the space look cluttered and overwhelming. Overall, it was a hit-and-miss experience, and we would not return or recommend it to family and friends. Sorry Orator but you need to do better!!!

Staff were amazing! Rooms were relaxing and so tidy, the restaurant is impeccable even the breakfast buffet can’t beat it. So many activities worth ever penny! Only hotel close to Apia we will ever stay at.

The housing we were in was the best. Room 404 Clean tidy and felt new. A very peaceful stay, we were away from the main dining area yet not too far to walk to the main dining areas. The pool was amazing nice and refreshing so cool compared to the ocean and had so much fun with my children and grandchildren

Beautiful gardens and friendly staff. Pool was warm and the aircon cool (enough). Bed was comfy and the view lovely. Food was much better down at coconut club but the cocktails were great next to the pool. Expensive for what it was, but still a lovely few nights away.

Late check option was great, it does cost but half of the full room rate up to 7pm - good for late check out. Served purpose of being there for business, space to conduct meetings, good flow indoor with outdoor freshness, good staff, only issue was arriving to room not fully serviced however they quickly remedied