Superior double room booked to stay on my husbands 40th birthday, entered the room and there were two single beds, staff said a mesaage was sent to request it be made into a twin ...... i did not sent any messages at all! Staff made it back to a double but it was the two singles pushed together and they were not mattresses designed for this use the ridges of mattresses seems made it uncomfortable in the middle. There was dust on the table, smears from cleaners attempting to clean head board, drip marks on splash board under sink, limescale and scum around shower door, hole in wall/skirting in bathroom, towel hook loose/hanging off wall.