Expo City Hotels, Dubai

"We had an amazing 10-night stay at Dukes The Palm, a Royal Hideaway Hotel, and I honestly can’t fault the experience. The hotel was incredibly accommodating, especially towards our 3-year-old, which made such a difference for us as a family. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. Over the course of our stay, we built genuinely lovely relationships with many of the team. A special mention to Hnin, Irfan, the GBR Manager, who was consistently attentive and professional, Suri the chef, and Paramjit along with the rest of the security staff, who were always friendly, helpful, and reassuring throughout our stay. One of the most thoughtful highlights was the surprise birthday decorations and a beautiful fruit spread arranged in our room after the staff found out I was pregnant, which we had not requested at all. The attention to detail was incredible, and they even included images from our previous visits, which was such a personal and touching gesture. It truly made us feel remembered and genuinely cared for. The level of care, warmth, and personal attention we received made this holiday unforgettable. We left feeling relaxed, appreciated, and already looking forward to our next visit. Highly recommended, especially for families seeking exceptional service and heartfelt hospitality. 🌴✨"

"Pthe service, the floor manager (Mina) was super helpful and proveded us with all what needed although it was a new year eve and he was extremly busy and a staff his name (Mohammed) was very kind decent and helful he went out of his way to make us comfortable "

"Very attentive and helpful staff. Excellent location and facilities. Would give the highest recommendation possible. "

"I stayed in this property for 10 days and it was great place to stay, because the room were clean all the time, food and staff was incredible, transportation and beach close to it. "

"The JW Marriott is a great hotel. The room I received was spotless and the staff here are always excellent. This was my fifth stay and I would highly recommend it. "

"Great service from staff. The hotel was really nice with good views and amenities."

"⭐️⭐️⭐️⭐️⭐️ Fantastic stay! The room was spotless and beautifully maintained, the staff were incredibly friendly and attentive, and the amenities were excellent. Everything was seamless and comfortable from start to finish. Highly recommend and would happily stay again."

"Clean room, friendly staffs, a lot of activities in hotel"

"Staff were very friendly, accommodating, and welcoming from the get go. They provided helpful advice and service throughout our trip "