Standard Room, 1 King Bed, Non Smoking, Balcony

Reviews of Quality Inn near Rocky Mountain National Park

2.5 out of 5
Quality Inn near Rocky Mountain National Park
1450 Big Thompson Ave, Estes Park, CO

Reviews

9.2

Wonderful

Rating 10 - Excellent. 553 out of 823 reviews" "
Rating 8 - Good. 218 out of 823 reviews" "
Rating 6 - Okay. 37 out of 823 reviews" "
Rating 4 - Poor. 9 out of 823 reviews" "
Rating 2 - Terrible. 6 out of 823 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Jurgens on 23 May 2024
Thank you for staying with us. We hope the next time you visit Estes Park, you will stay with us again.

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Will definitely stay again! Very well cared for hotel. Breakfast was perfect, hot tub was amazing, room with a beautiful view was comfortable, clean and quiet. Beautiful walk to the lake as well.
Stayed 1 night in Apr 2024
Response from The Jurgens on 27 Apr 2024
We are so glad you enjoyed our hotel. We hope the next time you visit Estes Park, you will stay with us again.

10/10 Excellent

YingHui, REDMOND

Stayed 2 nights in Apr 2024
Response from The Jurgens on 4 May 2024
Thank you for staying at our hotel. We hope you will want to return to Estes and stay with us again.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great place! Everything was updated and fresh. Breakfast was wonderful.
Stayed 2 nights in Feb 2024
Response from The Jurgens on 19 Feb 2024
Thank you for staying with us and filling out the survey. The next time you return to Estes Park, we hope you will stay with us again.

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay there again.
Room was very clean and quiet. Very updated.
Stayed 1 night in Jan 2024
Response from The Jurgens on 10 Jan 2024
We are glad you enjoyed our property. We hope the next time you visit Estes Park, you will stay with us again.

6/10 Okay

Kristi

Stayed 1 night in Dec 2023
Response from The Jurgens on 3 Jan 2024
We hope that you will want to return to Estes and stay with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well maintained hotel
Last minute stay after a day going in the NP. Very clean, spacious rooms with ceiling fans. Breakfast was eggs, bacon, potatoes, waffles, cereal, pastries, coffee, juices, tea, cocoa and water. Reserved parking for easy walking. Great option!
Stayed 1 night in Dec 2023
Response from The Jurgens Owners on 1 Jan 2024
The RMNP is a great place to visit and we are happy you deiced to stay in Estes. We hope the RMNP will be calling you back to our area.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elk outside our window! Place is immulate and beds comfortable
Stayed 1 night in Dec 2023
Response from The Jurgens Owners on 1 Jan 2024
We thank you so much for staying at our hotel. The elk come around most of the time and we are glad you saw them. We hope you will want to return to Estes again.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Jurgens on 7 Nov 2023
Thank you for staying with us. We hope you will want to visit Estes again soon.

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Herd of elk passing through each day was a treat.
Stayed 2 nights in Oct 2023
Response from The Jurgens on 30 Oct 2023
We are so happy you enjoyed our property. At this time of year the elk are all over the town and our property. We hope you will want to return to Estes and stay with us again.

10/10 Excellent

Shelbi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and quiet. The only thing I held issue with were the small pillows. Didn’t sleep too well because of that and the firm mattress.
Stayed 1 night in Oct 2023
Response from The Jurgens on 23 Oct 2023
Thank you for staying with us and for filling out the survey. We hope the next time you visit Estes Park, you will stay with us agian.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a good location just outside of Estes Park with stunning views from my room with a balcony. The downside was having to go outside of the room to get to an ice machine and the breakfast room. Enjoyed having a wide selection of breakfast items, some hot.
Stayed 3 nights in Oct 2023
Response from The Jurgens on 7 Nov 2023
We are glad you reserved a room with the balcony. Those rooms go fast when the weather is nice and you can sit outside. We hope to see you again, the next time you visit Estes Park.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and the staff was very helpful.
Stayed 1 night in Oct 2023
Response from The Jurgens on 22 Oct 2023
We are happy you enjoyed our property. The next time you visit Estes Park, we hope you will stay with us.

10/10 Excellent

warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and building layout was unique but the parking space was assigned to the unit and was immediately outside the door to the unit. Another plus was the herd of elk grazing right next to the hotel.
Stayed 1 night in Oct 2023
Response from The Jurgens on 18 Oct 2023
We agree the layout of our property is unique, but you can see the mountains and good for you the elk were hanging around. We hope you will want to visit Estes again.

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and pleasant. Liked the breakfast also.
Stayed 1 night in Oct 2023
Response from The Jurgens on 18 Oct 2023
Thank you for staying with us. We are so glad you enjoyed our breakfast.

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and professional. Rooms were clean & had a nice layout. The location is great, and close to the lake.
Stayed 3 nights in Oct 2023
Response from The Jurgens on 7 Nov 2023
Thank you for filling out the survey and letting us know how we performed. We hope you will return to Estes and stay with us again.

10/10 Excellent

Sara

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from The Jurgens on 18 Oct 2023
Thank you for filling out the survey and staying at our property. We hope you will return to Estes and stay with us again.The JurgensOwners

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and property!
Stayed 2 nights in Oct 2023
Response from The Jurgens on 16 Oct 2023
We are glad you enjoyed your stay. We hope the next time you visit Estes Park, you will stay with us again.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a great location.
Stayed 2 nights in Oct 2023
Response from The Jurgens on 15 Oct 2023
We agree with you. Estes Park is a great location and we are happy you enjoyed our hotel and our town. We hope to see you again.

10/10 Excellent

Nanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way!!!
Stayed 1 night in Oct 2023
Response from The Jurgens on 15 Oct 2023
We are so glad you enjoyed our hotel. We hope you will return to Estes and stay with us again.

10/10 Excellent

Amanda, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay at Quality Inn Estes Park and WOW!! This stay far exceeded our first stay. Upon arriving we immediately noticed the grounds received an update since our last visit two years ago. Check in was a breeze, staff was very knowledgeable, and we immediately felt welcome. Our room was perfect; we had everything we needed and more! The room checked off all the boxes from cleanliness to comfort. We stayed four nights and had a yummy breakfast every morning there. Staff during breakfast was diligent, accommodating, and friendly. The highlight of our stay was MS. BETTY. We checked out early to continue our road trip up to Mount Rushmore and without hesitation asked if we had breakfast for the road. She insisted we wait for five minutes by the fireplace and came back with four breakfast care packages. I don't know if she realized the impact she made on our family. We can't thank Quality Inn, the staff, and Ms. Betty enough for a memorable experience. We hope to be back in another two years. Love from TX.
Stayed 4 nights in Sep 2023
Response from The Jurgens on 11 Oct 2023
We are glad you returned to Estes and you stayed with us again. Betty is great and I will make sure to she sees this post. The Jurgens FamilyOwners

10/10 Excellent

Janet

Travelled with family
We stayed in an upstairs unit with a balcony. Nice to be able to open the back door for fresh air. The room was clean, and lots of hot water in the shower. Staff was very friendly and let us check in early. We loved the location near the lake, where we saw many elk lounging around. Great location!
Stayed 1 night in Oct 2023
Response from The Jurgens on 6 Oct 2023
We are glad you like our loft or family units. Our staff does a great job of making sure all rooms are cleaned. We hope the next time you visit Estes you will stay with us again.

8/10 Good

Uzma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and excellent location. Room was big and clean just saw few little bugs but I think it’s unavoidable when dense greenery is around. Overall I am happy and recommend this place!
Stayed 3 nights in Sep 2023
Response from The Jurgens on 4 Oct 2023
We are glad you enjoyed our hotel. The next time you visit Estes Park, we hope you will stay with us again.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Jurgens on 2 Oct 2023
Thank you for filling out the survey. We hope the next time you decide to visit Estes Park, you will stay with us again.The JurgensOwners

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Enjoyable stay at the Quality Inn. Nice location walking distance to Lake Estes and just a short drive to the visitor center which has free parking and shuttle service to downtown. The hotel is older but clean and well maintained. Had a small issue with the shower head but it was quickly replaced. Overall quiet except can hear people walking above us but that was not a big deal. Breakfast was good and the staff did a great job keeping everything stocked. Front desk staff was friendly and helpful. Would stay here again.
Stayed 5 nights in Sep 2023
Response from The Jurgens on 26 Sept 2023
Thank you so much for your comments. Our staff tries hard to keep everything stocked. We hope to see you again next year.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful accommodations
This was by far the nicest hotel I’ve ever stayed in. First of all staff so polite. Rooms were amazingly large and clean. The pool area was clean and inviting although I didn’t get a chance to use it. The breakfast area is the best I’ve ever seen for a free breakfast. Don’t think twice about choosing this place for an overnight or extended stay. Just can’t say enough about this overnight stay. Wish I could have stayed longer.
Stayed 1 night in Sep 2023
Response from The Jurgens on 26 Sept 2023
We are so happy you enjoyed your stay at our property. We hope you will be able to stay longer the next time you return to Estes Park

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from The Jurgens on 2 Oct 2023
Thank you for filling out the survey. We hope the next time you decide to visit Estes Park, you will stay with us again.The JurgensOwners

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rick from Red Wing
Very nice hotel. Front desk staff was best ever. Afternoon elk visit (40+) was amazing.
Stayed 3 nights in Sep 2023
Response from The Jurgens on 24 Sept 2023
Thank you for your comments about our property. This time of year the elk are all over town and we are glad you saw them around our property.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!!
Beautiful surroundings. Comfy beds. A very restful stay
Stayed 2 nights in Sep 2023
Response from The Jurgens on 24 Sept 2023
Thank you for your comments. We hope you will want to return to Estes and stay with us again.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from The Jurgens on 22 Sept 2023
We hope you will return to Estes and stay with us again.

10/10 Excellent

HYLAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Jurgens on 22 Sept 2023
Thank you for staying at our property. It looks like you enjoyed your stay.

8/10 Good

Emma

Liked: Cleanliness, room comfort
We were staying on the first floor and for 3 nights it was impossible to sleep as the guests upstairs were doing so much noise (like jumpling and running around) until very late at night and starting 5:30 am sharp. We talked to the front desk several times, but nothing was fixed. Other than that it was a good place to stay with great location and good service
Stayed 3 nights in Sep 2023
Response from The Jurgens on 20 Sept 2023
We are sorry about the issues you addressed. We will figure this out and we hope the next time you visit Estes Park, you will stay with us again.

6/10 Okay

Beth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Overpriced
Great location! Elk bugling right outside hotel. Breakfast was marginal. My grandchildren only swam for a few minutes because the pool was nothing special and the hot tub was dirty. Room was very spacious and beds were adequate but nothing special. Not much interaction with staff so unable to rate the staff. I realize we were here on a fall weekend but I felt we were gouged when paying for this property.
Stayed 1 night in Sep 2023
Response from The Jurgens on 20 Sept 2023
We are sorry you didn't like our hotel. We hope if you return to Estes you will try us again. We will be looking into the issues you addressed.

10/10 Excellent

christine p.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
Stayed 2 nights in Sep 2023
Response from The Jurgens on 20 Sept 2023
Thank you for staying with us. We hope that you will want to return to Estes and stay with us again.

10/10 Excellent

Jodie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was absolutely amazing! They were friendly and helpful. Can’t say enough good things about them!
Stayed 1 night in Sep 2023
Response from The Jurgens on 20 Sept 2023
Our staff does a great job. We are glad you enjoyed our property.

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
older hotel but nice. good beds
Stayed 1 night in Sep 2023
Response from The Jurgens on 20 Sept 2023
We are glad you enjoyed our beds. We are an older hotel but our staff tries hard to keep it up to date. We hope you will want to return to Estes and stay with us again.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unwelcoming
At check-in just didn't feel welcomed. I felt like a nuisance. The receptionist was rude.
Bull Elk gathering his harem.
Stayed 1 night in Sep 2023
Response from The Jurgens on 15 Sept 2023
I checked on your reservation and we are sorry you didn't feel welcomed at our property. The staff that checked you into our property has been here for a long time and everyone likes him. I hope you will return to Estes and try us again.

8/10 Good

Christopher

Stayed 2 nights in Sep 2023
Response from The Jurgens on 6 Oct 2023
Thank you for staying with us. We hope to see you again, the next time you visit Estes Park.

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views from room and even had Elk walk by one morning of our stay
Stayed 2 nights in Sep 2023
Response from The Jurgens Family on 14 Sept 2023
So glad you enjoyed the wildlife that is around the property. We hope you will return to Estes and stay with us again.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and helpful. Much appreciated.
Stayed 1 night in Aug 2023
Response from The Jurgens on 6 Sept 2023
We are glad you enjoyed your stay at our property. We hope you will return to Estes Park and stay with us again.

6/10 Okay

bob

Liked: Staff & service
Stayed 3 nights in Aug 2023
Response from The Jurgens on 4 Sept 2023
We hope you will try us again.

8/10 Good

Christopher, Kingwood

Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay while in Estes Park. Staff was friendly (with the exception of the man who checked me in…a little gruff), room was nice and bed extremely comfortable. Nice patio to sit and enjoy. Really liked the private parking space near room!
Stayed 1 night in Aug 2023
Response from The Jurgens on 3 Sept 2023
Thank you for your comments. We have many guest that like the exterior rooms with balconies. We hope you will visit Estes again and stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from The Jurgens on 3 Sept 2023
Thank you for giving us 10 out of 10. We feel we have a nice property and we are happy you agree.

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Jurgens on 3 Sept 2023
Thank you for staying with us. We hope you will return to Estes soon.

8/10 Good

Michelle

Stayed 1 night in Aug 2023
Response from The Jurgens on 30 Aug 2023
We are glad you enjoyed your stay. We hope you will return to Estes and stay with us again.

10/10 Excellent

Tracey

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Jurgens on 29 Aug 2023
Thank you for staying with us. We hope to see you again, the next time you visit Estes Park.

10/10 Excellent

Cynthia J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cross country trip
Staff was outstanding, breakfast was great. Outdoor pool was warm. Location was lovely. Room was spacious.
Stayed 1 night in Aug 2023
Response from The Jurgens on 28 Aug 2023
We are glad you enjoyed your stay at our property. We hope the next time you visit Estes Park, you will stay with us again.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from The Jurgens on 29 Aug 2023
Thank you for staying with us. We hope the next time you visit Estes Park, you will stay with us again.

8/10 Good

Philip, SUGAR LAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Jurgens on 29 Aug 2023
We are glad you visited Estes Park. We hope you will want to return again.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. Beautiful views of the mountains. Room was neat and clean. Front desk people were friendly.
Stayed 2 nights in Aug 2023
Response from The Jurgens on 18 Aug 2023
Thank you for your comments. We hope to see you again, the next time you visit Estes Park.