Search Estate Hansen Bay hotels

"Clean and spacious room"

"The hotel is known for its views which are wonderful. However, the room was clean, but television was hard to work, sink had no drain catch, and no surface areas in the bathroom to place items. Would have appreciated a coffee pot because no coffee available until 8 AM. "

"Parking is tough in peak season but the staff helped us out. The food and drinks were amazing! Cash was the best bartender we had the entire trip! Great place especially for the price!"

"Amazing Stay. Everything was picture perfect. Service was beyond amazing "

"Update the rooms, the concierge ladies at night were not polite or helpful, the generator at night was making to much noise. The room was not properly cleaned. "

"it was okay"

"4/29-3/2 My stay at the Westin was extremely disappointing and did not meet expectations at all. This was far from a luxury experience. The room had a noticeable moldy smell and could definitely use a dehumidifier. I reported the issue, but no one ever came to address it, which made the stay very uncomfortable. We originally booked a garden view, but I was “upgraded” to a partial ocean view—and the view was not what I expected at all. When I spoke with a manager about it (an upgrade I didn’t even ask for), I was told that any sight of the ocean qualifies as a “partial view.” I was also told that if I didn’t like it, I could switch back to a garden view and look at the parking lot, which was not a reasonable solution. I was also charged a $75 per night resort fee that was never clearly disclosed. At check-in, I was told I was all paid up aside from a daily hold, so this additional charge was unexpected and frustrating. The amenities did not justify the cost whatsoever. There is no beach on the property, no beachfront access, and no real ocean views, which was very misleading. The food was absolutely horrible, and there is only one restaurant on site. If you want additional options, you have to travel to a sister hotel, and the food there was no better. Overall, between the poor service, lack of amenities, misleading information, and unexpected fees, this stay did not reflect a luxury experience in any way. I would not recommend this property."

"Yes"

"We enjoyed our stay very much. The property is breathtaking. The staff was very friendly and helpful. Right on the beach and ghe hilltop pool was fantastic. My only complaint would be the food at the restaurant. Ordered avocado toast and what I received was store bought guacamole and it was horrible. You’re on an island with beautiful avocados everywhere and you serve store bought guacamole?!! And the worst part of all, there was no land shark beer. How is it possible to be at the margaritaville resort and there’s no land shark. And the staff thought it was no longer made. Other than that, the resort was great. "