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"great stay."

"Excellent services and amenities in a gorgeous historical building with beautiful view of Lake Annecy"

"Was not very nice. The bathroom was concrete floor no window and it was dark."

"Real value for location, amentities, conditions and cleanliness of room and common areas. Restaurant with diverse menu was also very welcome at the end of travels!"

"On demand shuttle to lifts. Ski shop & rentals on premise. Restaurant excellent. Fun bar. Rooms comfortable & attractive. "

"Nice location, beautiful hotel "

"Everything was wonderful. The staff was super friendly and helpful. They paid attention to every detail. The ski lockers even had boot warmers. I intend to make this an annual thing."

"Fantastic place, really friendly staff, excellent room with nice shower and comfortable bed. Fantastic breakfast. Highly recommend this place. Quick to the train station, only a few minutes away and not far from the funicular (which, if you're skiing runs before the ski lifts so from the hotel you can still get first lifts onto your mountain). Bourg is a lovely place."

"I’ve been a Hotels.com member for over 15 years and have experienced a few disappointing stays, but this was the first time where the information on the site felt truly inaccurate from the start. Property looks great in photos, but the reality was very different and many important details were missing from the listing.Check‑in was polite but overwhelming, and several things we were told turned out to be incorrect. We were instructed to inspect the apartment on arrival and document issues, which felt unusual for a property presented at this level. We found scratches, a dirty counter, dog hair, and other signs the unit wasn’t properly prepared.Access to the apartment was inconvenient. Instead of a connected garage, we had to walk outside on completely unsalted, slippery paths while carrying luggage. The garage itself was extremely tight. Inside, the apartment looked nice, but the walls were thin and noise carried easily throughout the night. Several key details were not communicated: needing to scan a QR code for essential info, cleaning requirements before departure, scheduling a checkout inspection, reserving the sauna/gym, and the fact that no extra towels or toilet paper are provided. Reception was slow to respond, and our scheduled checkout walkthrough never happened.The stay might make sense for a full group of 8, but for fewer people the value simply wasn’t there. Overall, the experience was disappointing, and I would not return at this price.Also, no kids allowed times"