Junior Suite
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Reviews of Baja Inn Hoteles Ensenada

3.5 out of 5
Baja Inn Hoteles Ensenada
Avda Lopez Mateos 1089, Ensenada, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1003 reviews" "
Rating 8 - Good. 268 out of 1003 reviews" "
Rating 6 - Okay. 99 out of 1003 reviews" "
Rating 4 - Poor. 37 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rick, Highland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised at how convenient and clean the property was. Exceeded my expectations.
Stayed 1 night in Mar 2024
Response from Gerencia de ventas y mkt on 24 May 2024
Thank you for your comments Rick , we so happy to know you had a good experience in the property , kind regards

8/10 Good

Cesar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio y tranquilo.
Stayed 2 nights in May 2024
Response from Gerencia de ventas y mkt. on 20 May 2024
Gracias por sus comentarios Cesar , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos cordiales.

10/10 Excellent

Octavio

Travelled with partner
Very good and friendly and the restaurant excellent and the staff very friendly
Stayed 1 night in May 2024
Response from Gerencia de ventas y mkt. on 20 May 2024
Thank you for your comments Octavio , we so happy to know you had a good experience in the property , kind regards.

8/10 Good

Nicolas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is GOOD because it is in the Center of the City. However, it is noisy and we couldn’t sleep well.
Stayed 2 nights in May 2024
Response from E.commerce on 19 May 2024
Thank you for your comments Nicolás , kind regards

10/10 Excellent

Eric, Somerton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in May 2024
Response from Gerencia de ventas y mkt on 16 May 2024
Thank you for your comments Eric , we so happy to know you had a good experience in the property , kind regards.

10/10 Excellent

Monica, La Puente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, very clean rooms and facilities. The pool is really nice. Great experience. Amazing staff!
Stayed 1 night in May 2024
Response from E.commerce on 12 May 2024
Thank you for your comments Monica , we so happy to know you had a good experience in the property , kind regards.

10/10 Excellent

Maria

Stayed 2 nights in Apr 2024
Response from Gerencia de ventas y mkt. on 21 May 2024
Gracias por sus comentarios María , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos cordiales.

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gerencia de ventas y mkt on 1 May 2024
Gracias por sus comentarios Maira , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos.

10/10 Excellent

Anabel, Bakersfield

Stayed 1 night in Apr 2024
Response from Gerencia de ventas y mkt on 20 May 2024
Gracias por sus comentarios Anabel , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos cordiales.

2/10 Terrible

Marcos

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from E.commerce on 30 Apr 2024
Gracias por sus comentarios Marcos , para nosotros la calidad en nuestros servicios es muy importante , agradecemos su preferencia ,saludos cordiales.

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and location
Response from E.commerce on 26 Apr 2024
Thank you for your comments Paola , we so happy to know you had a good experience in the property , kind regards.

10/10 Excellent

Pedro

Stayed 1 night in Apr 2024
Response from E.commerce on 11 May 2024
Gracias por sus comentarios Pedro nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos cordiales

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great very professional made me feel welcome
Stayed 2 nights in Mar 2024
Response from SALES MANAGEMENT on 15 Apr 2024
Thank you for your comments Alejandro ,we so happy to know you had a good experience in the property , kind regards.

10/10 Excellent

Edgar Alfredo Olvera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from E.commerce on 6 Apr 2024
Gracias por sus comentarios Edgar , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from E.commerce on 6 Apr 2024
Thank you for your comments Victoria , we so happy to know you had a good experience in the property , kind regards.

8/10 Good

JUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is good but the beds are very bad the rest is good
Stayed 1 night in Apr 2024
Response from E.commerce on 3 Apr 2024
Thank you for your comments Juan , we apologize the inconvenience , the beds are new orthopedics, kind regards.

10/10 Excellent

Haesuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 2 nights in Mar 2024
Response from E.commerce on 2 Apr 2024
Thank you for your comments , we so happy to know you had a good experience in the property kind regards

6/10 Okay

Lo

Disliked: Property conditions & facilities
Poor air conditioning
Stayed 5 nights in Mar 2024
Response from E.commerce on 30 Mar 2024
Thank you for your comments Lo , we apologize the inconvenience , we will check the case , kind regards.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s cheap but better than a lot of hotels I’ve been in for twice the money.
Stayed 2 nights in Mar 2024
Response from E.commerce on 28 Mar 2024
Thank you for your comments James , we so happy to know you had a good experience in the property , kind regards.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great location, secure covered parking area, internet a little slow but works, bed is too hard but pillows are very soft. Overall good stay.
Stayed 2 nights in Mar 2024
Response from E.commerce on 27 Mar 2024
Thank you for your comments Jennifer , we so happy to know you had a good experience in the property kind regards

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem is maid service knocks on door at 9am. For cleaning. I dont want to be bothered during vacation
Stayed 2 nights in Mar 2024
Response from E.commerce on 27 Mar 2024
Thank you for your comments Paul, we so happy to know you had a good experience in the property , we apologize the inconvenience , we Will check the case with the management of the property , kind regards.

10/10 Excellent

Clarisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in, staff were attentive and the room was very nice.
Stayed 1 night in Mar 2024
Response from E.commerce on 24 Mar 2024
Thank you for your comments Clarisa, we so happy to know you had a good experience , in the property , kind regards

10/10 Excellent

ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on the main road good area I'll be back
Stayed 1 night in Mar 2024
Response from E.commerce on 21 Mar 2024
Thank you for your comments Ron , we so happy to know you had a good experience in the property , kind regards.

10/10 Excellent

jose, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location
Stayed 1 night in Mar 2024
Response from E.commerce on 21 Mar 2024
Thank you for your comments Jose, we so happy to know you had a good experience in the property , kind regards.

10/10 Excellent

Efrain

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We accidentally left our luggage in the parking lot when we checked out. A few hours later we got a call from the hotel informing us of this. Everything was still inside, including our passports.
Stayed 2 nights in Mar 2024
Response from E.commerce on 20 Mar 2024
Thank you for you comments Efrain , we so happy to know you had a good experience in the property , kind regards.

10/10 Excellent

Feliciano

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from E.commerce on 19 Mar 2024
Gracias por sus comentarios Feliciano , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia.

10/10 Excellent

Tomas, Oxnard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and secure.
Stayed 1 night in Mar 2024
Response from E.commerce on 18 Mar 2024
Thank you for your comments Tomas , we so happy to know you had a good experience in the property , kind regards.

10/10 Excellent

alexandra, inglewood

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. The entire staff was friendly and went above and beyond to help our group of 18 (kids and adults). It’s nice, clean and in a perfect location. The pool is heated and open until 9pm. We would definitely stay again!
Stayed 2 nights in Mar 2024
Response from E.commerce on 13 Mar 2024
Thank you for your comments Alexandra , we so happy to know you had a good experience in the property , kind regards.

10/10 Excellent

Abigail

Stayed 3 nights in Mar 2024
Response from E.commerce on 31 Mar 2024
Gracias por sus comentarios Abigail , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos.

6/10 Okay

jose, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator!!! Room are super small
Stayed 1 night in Mar 2024
Response from E.commerce on 11 Mar 2024
Thank you for your comments Jose , we apologize the inconvenience , the property does'nt have elevator, It is mentioned on the page, If you need more space we have larger rooms in the premier section, you can consult it on the page , thank you for your preference, kind regards.

10/10 Excellent

Genesis

Very good
Stayed 2 nights in Mar 2024
Response from Gerencia Baja Inn Ensenada on 4 Mar 2024
Genesis we greatly appreciate your comment and hope to welcome you soon.

10/10 Excellent

Milton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Baja Inn Ensenada on 1 Mar 2024
Thanks a lot for your comments.

8/10 Good

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly nice.
Stayed 1 night in Feb 2024
Response from Baja Inn Ensenada on 29 Feb 2024
Thanks a lot for your comments

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, immediate response to a problem, conveniently located
Stayed 2 nights in Feb 2024
Response from Baja Inn Ensenada on 29 Feb 2024
Thanks a lot for your comments

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I were happy with everything and the way they welcomed us.
Stayed 1 night in Feb 2024
Response from Baja Inn Ensenada on 29 Feb 2024
Thanks a lot for your comments

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from E.commerce on 9 Feb 2024
Gracias por sus comentarios , nos complace enterarnos que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos.

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from E.commerce on 28 Jan 2024
Gracias por sus comentarios Esteban nos complace que su experiencia en la propiedad fue satisfactoria ,agradecemos su preferencia , saludos

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from E.commerce on 15 Jan 2024
Thank you for your comments Kyle , we so happy to know you had a good experience in the property , kind regards.

8/10 Good

Dimas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2024
Response from E.commerce. on 12 Jan 2024
Gracias por sus comentarios Dimas , nos complace que su experiencia en la propiedad fue satisfactoria , su comentario nos motiva a seguir trabajando duro día a día para seguir ofreciendo a nuestros huéspedes la mejor calidad en nuestros servicios ,agradecemos su preferencia , saludos cordiales.

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location.
Stayed 5 nights in Dec 2023
Response from E.commerce on 12 Jan 2024
Thank you for your comments Andrew , we appreciate you time to aswer this request , all the suggestions are very important for us ,because make us grow. kind regards.

10/10 Excellent

Ivan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a good place to stay!
Stayed 1 night in Dec 2023
Response from E.commerce on 4 Jan 2024
Thank you for your comments Ivan, we so happy to know you had a good experience in the property , kind regards.

10/10 Excellent

Violeta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from E.commerce on 4 Jan 2024
Gracias por sus comentarios Violeta nos complace enterarnos que su experiencia en la propiedad fue satisfactoria, agradecemos su preferencia , saludos.

10/10 Excellent

Lupita

Stayed 1 night in Dec 2023
Response from E.commerce on 19 Jan 2024
Gracias por sus comentarios Lupita nos complace enterarnos que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos.

10/10 Excellent

Kathia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and good location.
Stayed 1 night in Dec 2023
Response from E.commerce on 2 Jan 2024
Thank you for your comments Kathia , we so happy you had a good experience in the property , kind regards.

8/10 Good

Albert

Stayed 1 night in Dec 2023
Response from E.commerce on 18 Dec 2023
Gracias por sus comentarios Albert, nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia , saludos.

10/10 Excellent

Ginna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I visit my family in Ensenada! So comfortable and clean, never any complaints!
Response from E.commerce on 7 Feb 2024
Thank you for your comments Ginna , we so happy to know you had a good experience in the property, always is a pleasure to serve you. kind regards.

10/10 Excellent

Maria

Stayed 2 nights in Nov 2023
Response from E.commerce on 27 Dec 2023
Gracias por sus comentarios María , nos complace que su experiencia en la propiedad fue satisfactoria , agradecemos su preferencia, saludos.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious parking
Excellent customer service, safe spacious parking, excellent location. We love it and enjoyed the short staying.
Stayed 1 night in Nov 2023
Response from E.commerce on 7 Dec 2023
Thank you for your comments María , we so happy to know you had a good experience in the property , kind regards.

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay . I could not believe how excellent the staff was from the minute you walk in very professional. Such a great stay
Stayed 1 night in Nov 2023
Response from E.commerce on 7 Dec 2023
Thank you for your comments Edith , we so happy to know you had a good experience in the property , kind regards.

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the Baja Inn. It doesn't have hotel cortez anywhere on it. Great hotel on the pedestrian only area in downtown
Stayed 1 night in Nov 2023
Response from E.commerce on 23 Nov 2023
Thank you for your comments Shawn is the same property It is the name of the commercial chain, it will be modified shortly , we apologize the inconvenience, kind regards.