Emerald Lakes Hotels, Long Pond

"Place was decent for the price. Staff was supper friendly and accommodating. The lady at the bar was very pleasant and nice. "

"The entire stay was 10/10. I enjoyed their well prepared breakfast. The heated pool was very comfortable and a great addition as well! I will be back"

"staff could be more helpful. "

"My stay was absolutely wonderful from the start of the booking to the time of checkout..Will definitely recommend and also come back a second time.."

"Statues at Willowbrook and the room was upgraded and super clean and the jacuzzi tub was the star of the show. Huge bathroom as well. Loved the balcony to get fresh air. I thought all the indoor amenities listed were included in our stay but only the pool & hot tub were the rest you have additional costs for. But was super convenient not having to go far for all the activities. Staff went above and beyond for us! Over all we really enjoyed our stay. Will definitely go back again. "

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"My room was in excellent condition. They are working on remodeling this hotel but I must have gotten one of the newly finished rooms. We did not have time to use any of the extras that came with the room except breakfast and it was a good selection and the area was very clean."

"The staff were an absolute delight — if your definition of delightful includes being ignored, dismissed, and spoken to like an inconvenience. The hallways were a sensory journey, each one offering its own signature aroma that we simply could not identify and, frankly, did not want to. The back entrance featured a door that was refreshingly commitment-free — no locks, no security, no worries. And the parking lot? Practically a community hub, where generous strangers approached us with urgent fundraising opportunities for causes that were, let’s say, pharmaceutical in nature. But wait, there’s more —​​​​​​​​​​​​​​​​ The bathtub was a thoughtful tribute to previous guests, complete with a curated hair collection that suggested it had not made acquaintance with cleaning products since the Obama administration, and the air vents — generously packed with dust, dirt, and what we can only describe as mouse leavings — ensured that every breath we took was a rich, full-bodied experience. The general cleanliness achieved a standard typically reserved for the inside of a toddler’s diaper — impressive, really, when you consider that someone was presumably being paid to prevent exactly this. We would recommend this establishment only to those who have always dreamed of experiencing what it feels like to pay for the privilege of lowering their immune system.​​​​​​​​​​​​​​​​"

"The room was so clean! The pool was beautiful. "