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"Beautiful hotel and surrounding area. Once again room fabulous with great view over the gardens. Palm court restaurant is superb...v nice spa facilities etc."

"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "

"Great location "

"Another great stay at the castle. Room very warm and clean and staff very friendly as always!"

"Beautiful room and. Service, staff can't do enough to help, lovely touches such as coffee bags. Coke and popcorn in room .. all included."

"Great hotel right in the centre of Chester. Only a minute walk from the bars, shops and restaurants. "

"Fantastic, our room was lovely and spacious, we stayed a couple of nights and breakfast was delicious. We also had an evening meal in the 1630 bar which was perfect for dining with our dog. A lovely atmosphere and great food. The staff are all very welcoming, helpful and friendly and we’ll look forward to staying again. "

"Service was impeccable from the minute we arrived. "

"Nice and easy check in. Junior Suite was a lovely room. Spa was very nice although the additional £20 per person per day even though we had 2 treatments booked in. This wasn’t really made clear until we arrived. "