Search Inns in Ellesmere

"Hotel is in a good place to get into the city and if you want to go to the races. However, apart from that; we found it very disappointing for a 4* hotel. We checked in at 9pm - got given the key card and told to go in the elevators and nothing else. Had to ask breakfast times and where it was. Didn’t get told check out time. The continental breakfast is not good. You get an option of 1 item off a set menu - no substitutes/changes to the menu. Only get 1 hot drink provided and then have to pay if you wish for any more; same with a cold drink. Takes ages to turn up which on a city break isn’t helpful. The 2nd item is fruit but only whole fruit from a basket. Windows in room don’t open and A/C does not keep the room cool so had a couple of hot evenings to sleep through. Bed was well used and had a large dip in it. You roll sideways to the edge of the bed during the night. We advised our “issues” on check out but were just told okay thanks for staying. On a positive note the cleaners did a great job. "

"A bit weathered but beautiful in its own way, could t get a better location in a wonderful town at the price we got "

"Everything really good. Just think parking should be free if at hotel."

"The room was nice, bed was comfy. Location of hotel was excellent. Very strange to note - only one teaspoon was supplied per room. I asked housekeeping for a second and was told that they weren't carried on their trolly. She was polite and apologetic, but I just thought it was odd. It wouldn't stop me from returning. "

"Great staff. Location perfect."

"Clean room and hotel. Breakfast was really good. Bed was very soft and comfy. Only downside was I had placed a breakfast card on my door at 11.30pm to have a breakfast tray delivered in the morning and the card was not taken."

"Wonderful, indulgent, historic and comfortable stay with lovely staff."

"Excellent location and super amenities "

"Another great stay at the Castle, room clean and warm as usual! Staff are amazing."