El Remance Hotels, Puerto Vallarta

"Just the bed gave my husband an allergic reaction otherwise everything was great!"

"The sunset view from the rooftop is amazing! The room was very clean and had a wonderful view from the balcony. The breakfast selection is just spendid!"

"The room had an amazing view. The staff was always so friendly always greeting you in the mornings. When you walk by the area was absolutely beautiful. Walking distance to everything. I truly enjoyed my stay. Thank you so much for making it. Such a wonderful trip."

"As we walked into the hotel, we had an awesome view to the beach with a turquoise color. Our room was great !! Clean and spotless. A small water leak issue in are first night but, was taken care off wright away. All the staff members we met were very polite and helpful. Food was great ! As well. "

"Excellent "

"Excellent service, location and hotel amenities!"

"The Room has some old details (issues). I've paid for 4 person but everything was setup for 2 people so I need to ask for extra water and towels (they didn't charged for it). A loud sound from the toilet can be heard sometimes (like water pressure issues). Wifi was terrible and didn't worked all the time. The info about the hotel is poor and hard to find. A good software can help this problem easily. For example: There's Ice Cream in the Cevicheria but You can't find this information anywhere. Almost everyone was helpful and smiling. The food was ok. Nothing fancy but fresh and good taste. The Italian Restaurant was perfect 10/10 (and is free for a day) Pool temperature was nice. Pool for the kids with some problems like an isolation yellow tape in one of the sliders for the kids. Overall was a fantastic experience. You don't need to leave the hotel because everything is included. "

"Great staff at all departments. Upkeep and cleanliness was noticed daily."

"Enjoyed activities in and around the pool. Morning strech on the beach was enjoyable. My family loved the pools, hot tub and beach drinks."