Bar (on property)

Reviews of Hótel Valaskjálf

3 out of 5
Hótel Valaskjálf
Skogarlondum 3, Egilsstaðir

Reviews

8.4

Very good

Rating 10 - Excellent. 83 out of 210 reviews" "
Rating 8 - Good. 89 out of 210 reviews" "
Rating 6 - Okay. 27 out of 210 reviews" "
Rating 4 - Poor. 5 out of 210 reviews" "
Rating 2 - Terrible. 6 out of 210 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, helpful, and accommodating
Stayed 1 night in May 2024
Response from Maria on 13 May 2024
Dear Jennifer,We are glad you had a nice time staying withus. We hope we can accommodate you again in the future.

8/10 Good

Maurice

Stayed 1 night in May 2024
Response from Sashko on 7 May 2024
Thank you for your review. We sincerely appreciate and value your comments on areas within our apartment hotel that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future.

6/10 Okay

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Igor M. on 23 Apr 2024
Dear Monica,Thank you for your recent review. We’re so glad you were able to visit us. We hope you’ll have a chance to come back soon.

8/10 Good

parthiv

Travelled with family
Not great condition for price
Stayed 1 night in Apr 2024
Response from Igor M. on 5 Apr 2024
Dear Parthiv,Thank you for sharing your feedback with us. We're truly sorry to hear that you didn't find the condition of our accommodations to be up to your expectations relative to the price. Your feedback is invaluable to us, and we will certainly take it into consideration as we continue to improve our offerings. We do hope to welcome you again in near future.

10/10 Excellent

danny

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice dinner, breakfast buffee and views!
Stayed 1 night in Feb 2024
Response from k on 4 Mar 2024
Dear Danny,Thank you for staying with us!We are glad you liked and enjoyed your stay with us, your happiness is our pleasure.We are looking forward to welcoming you again in the future!Kindly,Klimentina

8/10 Good

Kristie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant on site has great food, happy hour 🎉 Great complimentary breakfast. Rooms are older but still great and cleaned well. Very happy with our stay!
Stayed 1 night in Dec 2023
Response from Veliche on 9 Dec 2023
Dear Kristie,Thank you for taking the time to send us a review, we appreciate it. We are glad you had a good stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

8/10 Good

Roel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tanja on 24 Nov 2023
Dear Roel, thank you for your review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight
great overnight stop
Stayed 1 night in Sep 2023
Response from Vladimir on 5 Oct 2023
Dear Ian,Thank you for your kind words :)We would love to host you again!Best regards,Vladimir

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly I’d like to thank the wonderful staff at this hotel for the lovely birthday surprise for my Fiancé when we arrived, you went above and beyond! The lady that checked us in was lovely, helpful and we didn’t have to wait long. Room was on the smaller side but had everything we needed for 1 night on our road trip - clean and comfortable. Breakfast was basic (same as most in Iceland) but plenty to fill you up and constantly replenished. Good location, lovely pizzeria and brewery a short walk away. Ample walking. Would stay again, thank you!
Response from Ivana on 3 Oct 2023
Dear Holly,Thank you so much for the perfect score and your kind words. I will relay your message to my colleague at the reception, it will bring her happiness We are all happy to have been small parts of your adventure in Iceland. We wish you many safe travels!

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel but exactly what we wanted. Very clean and friendly staff. Included breakfast was great!
Stayed 1 night in Aug 2023
Response from Igor S. on 20 Sept 2023
Dear Nadine,We're thrilled to hear that you had a fantastic stay with us! Your kind words mean a lot to our team, and we're grateful for your positive feedback. Thank you for choosing our property, and we hope to see you again soon!Kind regards,

10/10 Excellent

Jón Óskar

Stayed 1 night in Sep 2023
Response from Igor S. on 20 Sept 2023
Dear Jon Oskar,It's wonderful to know that we exceeded your expectations during your stay. We take pride in providing our guests with exceptional service and amenities, and we're glad that you enjoyed everything. We hope to welcome you back soon!Best regards,

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Igor S. on 15 Sept 2023
Dear Ken,Thank you very much for your wonderful review of your recent stay with us.Kindest regards.

8/10 Good

Willow

Travelled with group
Liked: Cleanliness, amenities
Overall, the hotel was good. The breakfast was the best one during my trip to Iceland. The staff were friendly, and the room felt clean but had a strange smell in addition to the sulfur smell found in Iceland.
Stayed 1 night in Sep 2023
Response from K on 14 Sept 2023
Dear Willow,Thank you for taking the time to review us! Your happiness is our pleasure. We are very glad to hear that you liked your stay with us. We really appreciate all the feedback. You are always welcome.Best regards,Klimentina

8/10 Good

Miyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from K on 3 Sept 2023
Dear Miyuki,Thank you for taking the time to review us. We are very glad to hear that you liked your stay with us. We are looking forward to welcoming you again in the future.Best regards,Klimentina

6/10 Okay

Christie

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Ivana on 29 Aug 2023
Dear Christie,Thank you for taking the time to send us a review. We always appreciate hearing suggestions from our guests on how to improve our services.

8/10 Good

Igal

Liked: Cleanliness, staff & service, property conditions & facilities
Was reasonably good
Stayed 1 night in Aug 2023
Response from Sashko on 23 Aug 2023
Thank you for your review. We sincerely appreciate and value your comments on areas within our apartment hotel that we believe that we can improve to enhance our guests stay. Thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

10/10 Excellent

Cynthia, Hinton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Very friendly and helpful staff. Excellent breakfast.
Stayed 1 night in Aug 2023
Response from Sashko on 23 Aug 2023
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated. Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes.

10/10 Excellent

Jihong

Liked: Cleanliness, amenities, property conditions & facilities
Facility is basic. Nothing special but very professional. A bit pricey. Breakfast is good.
Response from Ivana on 20 Aug 2023
Dear Jihong,Thank you for the review and the great score. We are happy to hear that your stay with us was pleasant and that you enjoyed the breakfast. We hope that you will visit us again for an even better impression. We wish you many safe travels!

10/10 Excellent

Sage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room itself was very nice. It was the first room we have stayed at in Iceland with multiple pillows. The shower was inconsistent in its ability to stay hot, but wouldn’t go as far to say it got cold when it shouldn’t have been. Opening a window was a must, as it got a little stuffy and warm overnight. The room did not come with a mini fridge. The toilet was also not the strongest, as it required multiple flushes in some instances. The onsite restaurant was nice. It was vegan friendly, but not an abundance of options. The menu was definitely on the pricier side, but had a wide array of options for someone with an unrestricted diet. Very pretty views from rooms. Breakfast was good. There was an assortment of fruits, vegetables, meats, breads, coffee, tea, cereal, and juices.
Stayed 1 night in Aug 2023
Response from Igor M. on 17 Aug 2023
Thank you so much for your wonderful review. We're thrilled to hear that you had a fantastic experience with us. It was a pleasure to have you as our guest, and we're grateful for your kind words. We can't wait to welcome you back on your next visit. Your satisfaction is our top priority, and we're delighted we could make your stay special. Best and warm wishes!

10/10 Excellent

Michael

Stayed 1 night in Jul 2023
Response from Klimentina on 21 Jul 2023
Dear Michael,Thank you! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

8/10 Good

Avi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Very small room, good servies, good location and good breakfast.
Stayed 1 night in May 2023
Response from Igor S. on 18 May 2023
Dear Avi,We really do appreciate your review!We're very happy to hear that you enjoyed your stay with us, and we're also thankfull for your generous feedback, as it helps us to improve our performances and to deliver a high standard of service for future guests.Kind regards,

10/10 Excellent

Vanessa, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got storm in at the hotel and the staff was very nice, provide coffee and water throughout the day.
Stayed 1 night in Mar 2023
Response from Igor S. on 29 Mar 2023
Dear Vanessa,We are very delighted with your outstanding review of your recent stay with us. We are glad to hear you enjoyed your vacation and we are very thankful for all your feedback. Thank you for being our valued and honored guest.Best and warmest wishes from our Team.Best regards,

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice rooms.
Stayed 1 night in Mar 2023
Response from Aneta on 4 Mar 2023
Dear Barry,We are incredibly grateful that you took the time out to leave us a positive review. We are happy to have such amazing guests like you and we look forward to serving you again in the future.Best regards,Aneta

10/10 Excellent

BERNARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food, and the best staff! They work with you to help solve your issues. The only complaint I would mention is that the rooms are kind of small.
Response from Igor on 26 Dec 2022
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked this hotel, the staff was extremely helpful and told us where to go in the area. The room is small but was good enough for us. Best part was the amazing breakfast, best one we had in Iceland! Featured many delicious options.
Response from Apolonia on 29 Nov 2022
Dear Brandon, we are so happy to hear you had a great experience on your stay with us. Your review made our day! Our whole team works very hard to keep our guests happy. Thanks again, we hope you can visit us again soon.

6/10 Okay

Vidzajs

Disliked: Staff & service, property conditions & facilities
Okay as a roof over your head and good breakfast.
Front of house staff were not too welcoming. There were issues in the room of a bed side lamp not working and also poor intermittent WIFI signal. When this was pointed out, the front of house staff didn’t seem to be helpful and said it was my device. It wasn’t. That said, it was an average stay and only for the one night. Perhaps we were just unlucky with the room that we had. On the plus, they served a very decent and comprehensive breakfast catering for all tastes with a wide variety.
Stayed 1 night in Nov 2022

8/10 Good

Tamara

Travelled with group
Liked: Cleanliness, staff & service
Clean. Comfortable beds.
Stayed 1 night in Sep 2022
Response from Tina on 29 Sept 2022
Dear Tamara,Thank you for choosing our hotel and for taking the time to write a review.We are looking forward to welcoming you back to our hotel!

10/10 Excellent

Yue

Stayed 1 night in Sep 2022

8/10 Good

Bing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, clean and safe.
Stayed 1 night in Sep 2022
Response from Lena on 10 Sept 2022
Dear Bing,Thank you so much for your review. We are glad that you were happy with your stay overall. Thank you for staying with us. We do hope that we are able to welcome you again in the future.Warmest wishes,

10/10 Excellent

Neli

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2022
Response from Lena on 10 Sept 2022
Dear Neli,Thank you so much for your review. We are glad that you were happy with your stay overall. Thank you for staying with us. We do hope that we are able to welcome you again in the future.Warmest wishes,

8/10 Good

Antoine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a party the night we stayed there. Loud music until 2am… But the lady at front desk was helpful and accommodating and found us a room as far away as possible from the event.
Stayed 1 night in May 2022

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming stay, comfortable bed
The bed was very very comfy and the buffet breakfast was nice. The hotel itself is a bit dated but we didn't have a problem with it. The room and bathroom were very clean. The tv only played radio stations and a couple of channels but since we only stayed for a night this wasn't an inconvenience. The staff was friendly and the location great, near restaurants and grocery stores.
Stayed 1 night in Apr 2022
Response from Vladimir on 5 Dec 2022
Dear Elizabeth,Thank you for staying with us, we are very glad to hear that you enjoyed your stay and we are looking forward to having you stay with us again!Best regards,Vladimir

8/10 Good

Amy

Stayed 1 night in Mar 2022
Response from Tanja on 18 Apr 2022
Thank you for your review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, amenities
staff very friendly
Stayed 1 night in Dec 2021

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Bed
Very big room with nice double bed - some odors from in-house restaurant but not bad
Stayed 1 night in Nov 2021

10/10 Excellent

Ludvik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time we have stayed here. The staff is friendly and helpful . Had pizza for dinner. The breakfast is plentiful and well presented.
Stayed 1 night in Oct 2021

10/10 Excellent

Hanearl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Egilsstadir Sojourn
Very nice hotel in Egilsstadir. Close by the trail through the forest on the eastern edge of town. Friendly, helpful staff. Excellent breakfast included.
Stayed 1 night in Sep 2021

10/10 Excellent

Charles

Stayed 1 night in Aug 2021

2/10 Terrible

Neil

Stayed 1 night in Jul 2021

10/10 Excellent

Hjördís

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good location. Breakfast was very good, the rooms clean and the beds good.
Stayed 1 night in Jul 2021

2/10 Terrible

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not having an elevator for the price charge is outrageous Also entry looks old and carpet is fading
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020

8/10 Good

Solrun

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Robert, Newport News

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice but nothing special. Friendly helpful staff.
Stayed 1 night in Mar 2020

10/10 Excellent

Erlendur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019