Bar (on property)
Check availability

Reviews of The Kings Arms

3.5 out of 5
The Kings Arms
5-6 High Street, Egham, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 119 reviews" "
Rating 8 - Good. 23 out of 119 reviews" "
Rating 6 - Okay. 5 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 1 out of 119 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our little pub stay! It was so adorable, quaint and very relaxing. My husband and I enjoyed every moment at the Kings Arms. Cant wait to maybe come back to the UK and stay again.
Stayed 1 night in May 2024

10/10 Excellent

Saxon

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic pub with lovely rooms in Egham town centre. Great for Windsor and Heathrow. Really good value
Stayed 1 night in Apr 2024

8/10 Good

Craig

Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Jason

Liked: Cleanliness
Disliked: Room comfort
A hard review to have to leave...
This is a very difficult review to have to leave to be very honest! The Kings Arms is a very nice place, and there is a lot to like. The food is very good and the staff were, by and large, excellent! But this was a rare night away from the kids for me and my wife. And unfortunately we encountered a number of problems with our room which ultimately meant a not so enjoyable and restful nights sleep! Things happen, I get that. But how we deal with them and try to resolve them, is how we are remembered. Disappointly, the problem resolution was unsatisfactory, as was the case afterwards too! Admittedly, they apologised, and offered us a discount on our next meal there. But this was meant to be a special night away, and as such, with the issues we encountered, I would have expected more. They wanted to show us what they can do to make it right, then a refund or replament night away would have been the least they should do. But what do we know. We're just the customers, the customers who spent on a night away, drinks and a meal. Can't help but feel disappointed with the outcome. It's left a sour taste, when there was a great opportunity to put it right! As I say, a lot to like. Just not when it comes to problem management! Such a shame!!
Stayed 1 night in Dec 2023

10/10 Excellent

Chandeep

Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Lovely comfortable well presented place to stay and the staff were very helpful, breakfast choice excellent and the food was presented and served to a high standard
Stayed 1 night in Dec 2023

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all staff made a real effort to please
Stayed 1 night in Nov 2023

8/10 Good

Fola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good and every thing had a touch of class about it. The amenities were very good, shower pressure in the room was great, the environment was clean and the bed was comfortable. Breakfast was cooked to order and staff were very friendly. The only negative at this property is the boiler constantly making noise every hour which meant we did not have a good sleep in the room (Mowbray)
Stayed 1 night in Nov 2023

10/10 Excellent

DEBRA

Stayed 1 night in Oct 2023

8/10 Good

Neil

Stayed 1 night in Sep 2023

8/10 Good

diane

Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with lovely restaurant and bar. Probably need to book as very busy. Hotel pillow to hard but replacement soft pillow was available and shower head needs changing (which is being addressed). King size bed with a pull out mattress if needed. Would defo stay again
Stayed 1 night in Sep 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay near Heathrow
Overnight stay before flight from Heathrow. This pub/hotel beats the faceless airport chain hotels hands down. Only 25 mins to terminal Public areas and rooms done in a very lovely style and comfortable. Only niggle is that our room was at the front facing a busy road and as summer heatwave 2 had hit we needed to keep windows open so it was quite noisy.
Stayed 1 night in Sep 2023

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

John

Liked: Cleanliness, room comfort
Stink
Horrible small in bar area - not sure if it was stale fliers or blocked drains
Stayed 1 night in Aug 2023

10/10 Excellent

Manfred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome and helpful
Stayed 1 night in Jul 2023

8/10 Good

J

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic hotel and hospitality from Charlotte and the team. We cannot wait to visit again!
Stayed 1 night in Jun 2023

10/10 Excellent

Sally

Stayed 1 night in Jun 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Miss Laura SR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Debbie

Stayed 1 night in May 2023

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are kind and polite during our 3 night stays. The room is amazing! I love the English decor I highly recommend to experienced a night stay here to London traveler.
Stayed 3 nights in May 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 1 night at The King's Arms on our way from the western countryside to London Heathrow for departure. The staff were friendly, the food in the restaurant was exceptionally good - Lamb Chops in the evening with a fine bottle of French red, lovely English breakfast in the morning. The room was comfortable, with upscale furnishings, a fantastic shower, and a hand-held bidet! Highly recommend!
Stayed 1 night in May 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pub, food, room and staff, a must stay!
We booked this location as we spent the day at Thorpe park and just wanted somewhere to stay for the night and have something to eat. We weren’t expecting it to be so nice. The pub is beautiful. Inside the decor is second to none, there is thought in every detail. Our room was gorgeous. Loved the little touches, including the complimentary gin. The bed was so comfortable, the shower was amazing and everything was just perfect. We also ate at the pub and sat in the menagerie which was just so different. We had an amazing 3 course meal. The staff were fantastic, nothing was too much trouble. We would love to return and would highly recommend it for a nights stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Michelle

Stayed 1 night in Apr 2023

4/10 Poor

Harold

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The service in the dining room was very poor. We had to wait for nearly one hour for our evening meal. The bathroom had limited privacy as it had glass door and window. This will look all right in a showroom, but not practical. Overall the stay was pleasant.
Stayed 2 nights in Mar 2023

10/10 Excellent

beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with the Hot Water in our room and were promptly upgraded to a Beautiful roomy suite!
Stayed 1 night in Mar 2023

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable room with everything I needed and some nice personal touches. Friendly staff - I would definitely stay here again.
Stayed 1 night in Feb 2023

10/10 Excellent

Roseanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very relaxing stay in the Mowbray room. It was more spacious than expected and spotlessly clean. Loved the roll top bath (only gripe would be that the water wasn’t as hot as I’d like). The bed was comfy and complimentary tipple was a nice touch. Breakfast was delicious, would have liked a continental offering (pastries, cereals etc) but the cooked breakfast was plenty.
Stayed 1 night in Feb 2023

10/10 Excellent

Margaret

Stayed 1 night in Feb 2023

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous boutique hotel
What a beautiful little hotel this is. Such a friendly welcome, and the room (including a small 'sitting room') was really lovely, including lots of little details such as some sloe gin and 'lavender sleep spray'. I was very sorry that I was on a business trip and only staying one night. The only downside to be aware of is that the hotel is next to a busy road, and so if you're a light sleeper it might not suit you. The room, helpfully, had ear plugs but I couldn't use them because I needed to hear my alarm in the morning.
Stayed 1 night in Jan 2023

4/10 Poor

Gareth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great rooms and excellent food

8/10 Good

Young, Annandale

Liked: Staff & service

10/10 Excellent

Edward

Stayed 1 night in Oct 2022

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful
Hotel room was beautiful and staff were lovely. Only downside of the room was the shower doesn’t really get hot but imagine that was a environmental thing. The room was stocked with everything you would need, a great mixture of hot and cold drinks. SmartTV was great. Breakfast was lovely. Lot of options, somethings weren’t included with the breakfast like fruit juices. Very convenient if going Thorpe Park, 10 mins away.
Stayed 1 night in Oct 2022
Response from Charlotte on 31 Oct 2022
Hi Jane, Thank you so much for your lovely comments on your stay with us here at The Kings Arms.I will pass your feedback to our maintenance team re the shower for them to investigate We look forward to welcoming you back soon Many thanks Charlotte and the Team

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Birthday Day Trip
Staff were excellent, evening meal and breakfast was really lovely. The room was decorated beautifully. Only negative was the bed was very firm which meant I didn’t sleep very well and there was a green light in the ceiling which was bright with all the other lights off which disturbed mine and my husbands sleep.
Stayed 1 night in Oct 2022

10/10 Excellent

Clare

Stayed 1 night in Oct 2022
Response from JB on 10 Oct 2022
So glad you enjoyed your stay.Hope to welcome you back to the Kings Arms in the not too distant future.The Kings Arms Team

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Egham stay
Very pleasant overnight stay. Dining very good
Stayed 1 night in Sep 2022
Response from JB on 10 Oct 2022
So glad you enjoyed your stay with us.Kind RegardsKings Arms Team

8/10 Good

Karen

Stayed 1 night in Sep 2022
Response from JB on 10 Oct 2022
Glad you enjoyed your stay.Look forward to welcoming you back to the Kings Arms in the not too distant future!Kind RegardsThe Kings Arms Team

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
Excellent customer service. Every member of staff was helpful and welcoming.
Stayed 1 night in Sep 2022
Response from JB on 10 Oct 2022
Thank you! Look forward to perhaps welcoming you back to the Kings Arms in the not too distant future.Kind RegardsThe Kings Arms Team

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay
Stayed 1 night in Sep 2022
Response from Charlotte on 8 Sept 2022
Hi Paul Thank you for your review, we hope to welcome you back to the Kings Arms in the FutureCharlotte and The Kings Arms Team

10/10 Excellent

JF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, full of character and charm
Comfortable, well-equipped, spacious room and ensuite in an older pub that was tastefully decorated and the staff were friendly and very helpful. The food in the hotel was also excellent. All-in-all a very pleasing experience. The perfect place to stay if you need to be near the airport for an early flight, full of character - more preferable than an airport hotel.
Stayed 1 night in Aug 2022
Response from JB on 1 Sept 2022
So glad you enjoyed your stay at the Kings Arms.We look forward to welcoming you back perhaps in the not too distant future.Kind RegardsCharlotte, Jonathan & The Team