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Reviews of Ramada by Wyndham Edson

2.5 out of 5
Ramada by Wyndham Edson
4536 2 Ave, Edson, AB

Reviews

8.4

Very good

Rating 10 - Excellent. 101 out of 264 reviews" "
Rating 8 - Good. 118 out of 264 reviews" "
Rating 6 - Okay. 29 out of 264 reviews" "
Rating 4 - Poor. 9 out of 264 reviews" "
Rating 2 - Terrible. 7 out of 264 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels in Edson
Stayed 1 night in Apr 2024
Response from Amanda Galloway on 16 Apr 2024
Hi Stacy!Thank you for taking the time to leave your review. Guest feedback is very important to us. We hope to see you again soon!

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good.The room was clean beds were awesome. Didnt hear much from above floor until 2nd night .also can hear the toilets flush and is very loud. The bathroom..fan didnt work either ..next time will not be on the 1st floor ..breakfast was so good as well ..was a nice place to stay for what we needed ..
Stayed 2 nights in Mar 2024
Response from AGalloway on 1 Apr 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson.Your feedback is very important to us. Here at Ramada, we continuously strive to meet your needs and expectations.

2/10 Terrible

jesse

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was placed in the crappiest room right behind the elevator and basically right in the lobby. Could constantly hear the elevator & noise from the front desk…. Couldn’t use bathroom & shower without having to stand on toilet bowl to close door… Worst hotel I’ve stayed in, tear it down and build one with proper bathrooms.
Stayed 4 nights in Mar 2024
Response from AGalloway on 23 Mar 2024
Thank you for choosing the Ramada Edson. We appreciate you taking the time to leave your review. We will look into the above mentioned and apologize for the inconvenience that occurred during your stay.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AGalloway on 14 Jan 2024
Thank you for choosing the Ramada Edson. We appreciate you taking the time to leave your star rating and hope to see you again soon!

8/10 Good

Travis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows were a little lumpy but that’s bout all I can say bad about the place
Stayed 1 night in Dec 2023
Response from AGalloway on 27 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2023
Response from AGalloway on 27 Dec 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be the reported break ins on the vehicles in the parking lot
Stayed 1 night in Sep 2023
Response from MCardinal on 3 Oct 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Gurdev

Stayed 1 night in Sep 2023
Response from MCardinal on 25 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Deborah, Calgary

Travelled with family, Travelled with pets
Liked: Cleanliness
The breakfast is old and not good. Most items were stale. The yogurt, cereal, waffle and juice were ok. Not all rooms are Pet friendly, we asked and paid for Kingsize bed and got told at check in that the Kingsize rooms are not pet friendly. We were given a 2 double bed room which was ok but no refund for the difference was offered.
Stayed 1 night in Sep 2023
Response from MCardinal on 19 Sept 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a clean place to stay the night
Stayed 1 night in Aug 2023
Response from MCardinal on 11 Aug 2023
We hope you enjoyed your recent stay with us at Ramada by Wyndham Edson. Please take a moment to leave us a review. It lets us know how we did, and gives other travelers a better picture of what it's like to stay with us. Thank you again for choosing Ramada by Wyndham Edson, and we hope to see you again soon.

2/10 Terrible

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and the staff friendly. But I totally disagree with this hotels chains damage deposit policy. I understand the need for a damage deposit. It has been 7 days now since my stay and I have still not recieved my damage deposit back. I have phoned the hotel and inquired if something was damaged. I was told "No" and my deposit would be refunded soon. We have different definations of soon I guess.
Stayed 1 night in Jul 2023
Response from MCardinal on 29 Jul 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Steven

Stayed 1 night in Jul 2023
Response from MCardinal on 26 Aug 2023
Thank you for choosing the Ramada Edson on your recent stay in the area. We are pleased to hear you enjoyed your stay and appreciate the time taken to leave your review. Have a great day!

10/10 Excellent

Ethel

Stayed 2 nights in Jul 2023
Response from MCardinal on 25 Jul 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Sheena

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I stay everyone I travel through :) I love this place so does my kids
Response from MCardinal on 25 Jul 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Great location- we were travelling to Seattle so just off the highway 1
Stayed 1 night in Jul 2023
Response from MCardinal on 22 Jul 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jocelyn

Stayed 2 nights in Jul 2023
Response from MCardinal on 11 Aug 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Janice

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
It was $230 to stay in a dated, odd smelling hotel. I hate it when hotels use so much bleach in their laundry that the smell is disruptive to your sleep. My back is incredibly out of sorts as the bed sags when you sleep in it. My child literally slipped right next to me like we are in a pit. I actually fled to the other end of the bed and on the side near the edge not to sink into the middle. Furniture is scratched, bath tub is scratched, hair that is not mine is in the sink. I actually believe that when I am concerned about finding things like hair and scratches surfaces I have to question the cleanliness of the rest of the room. It seems absurd but people don’t want to “know,know” that others have been in the room before them. When I see hair, I wonder if the couch has been cleaned at all, the headboard been wiped down, the carpet been properly cleaned. I will find another hotel the next time I’m in Edson. Oh, the check in was so very unwelcoming. An older lady who seemed to care less about being hospitable. Like, come on…this is technically like your home. Greet me like you want me to be here!
Stayed 1 night in Jul 2023
Response from MCardinal on 16 Jul 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Domenico

Stayed 1 night in Jul 2023
Response from MCardinal on 16 Jul 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Ronald

Stayed 1 night in Jul 2023
Response from MCardinal on 25 Jul 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Dale

Stayed 1 night in Jun 2023
Response from MCardinal on 2 Jul 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jackie

Stayed 1 night in Jun 2023
Response from MCardinal on 9 Jun 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Andrew

Stayed 1 night in May 2023
Response from MCardinal on 5 Jun 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from MCardinal on 15 May 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Kent

Stayed 1 night in May 2023
Response from MCardinal on 15 May 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Ronald

Liked: Staff & service, amenities
Stayed 1 night in Apr 2023
Response from MCardinal on 28 May 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from MCardinal on 4 Feb 2023
Subject: Your stay at Ramada by Wyndham EdsonDear Doug,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 Good

Christa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did a late night quick stop in at this hotel. The bed and pillows were comfortable. The heater was pretty noisy every time the fan kicked in but I had ear plugs so it worked out ok.
Stayed 1 night in Nov 2022
Response from MCardinal on 12 Dec 2022
Thank you for choosing the Ramada Edson. We appreciate you leaving your review and are happy to hear you enjoyed your stay!

10/10 Excellent

Hieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice.
Stayed 1 night in Aug 2022
Response from AGalloway on 23 Aug 2022
Thank you for choosing the Ramada Edson. We appreciate you leaving your review and are happy to hear you enjoyed your stay!

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel was clean and quiet
Stayed 1 night in Aug 2022
Response from AGalloway on 20 Aug 2022
Thank you for choosing the Ramada Edson on your recent stay in the area. We are very pleased to hear you enjoyed your stay and we appreciate you leaving your review. Have a great day!

6/10 Okay

Rodger

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are friendly and seek to do what yhey can for guests. The facilities are dated though and require some renovations.
Stayed 1 night in Aug 2022
Response from AGalloway on 13 Aug 2022
Thank you for choosing the Ramada Edson. We appreciate your time in leaving us your review. Have a great day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from AGalloway on 13 Aug 2022
Thank you for choosing the Ramada Edson. We appreciate your time in leaving us your review rating. Have a great day!

10/10 Excellent

Aleah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms with nice friendly staff.
Stayed 1 night in Jul 2022
Response from AGalloway on 27 Jul 2022
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Christine

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staying to get a little run down. Room smelled like smoke.
Stayed 1 night in Jul 2022
Response from AGalloway on 23 Jul 2022
Thank you for choosing the Ramada Edson. We appreciate you taking the time to leave your review. We will look into the above mentioned and apologize for the inconvenience that occurred during your stay.

8/10 Good

wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and parking area are not overly appealing and left me hoping the inside would be better.
Stayed 2 nights in Jul 2022
Response from AGalloway on 18 Jul 2022
Thank you for choosing the Ramada Edson. We appreciate you taking the time to leave your review. Have a great day!

8/10 Good

Nina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for work recently. It’s a very basic working town hotel, very clean and close to a number of restaurants and a grocery store within walking distance. The overall feel of the place is a bit tired, but it was very clean and he beds were really comfortable. My toilet was broken and their attempt didn’t work the first time so had to lift the tank lid each time I used it..that was a bit inconvenient but otherwise I would stay here again.
Stayed 3 nights in Jul 2022
Response from AGalloway on 23 Jul 2022
Thank you for choosing the Ramada Edson. We appreciate you taking the time to leave your review. We will look into the above mentioned and apologize for the inconvenience that occurred during your stay.

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Ramada was good. Friendly staff, clean rooms and a gym.
Stayed 2 nights in Jun 2022
Response from AGalloway on 23 Jul 2022
Thank you for choosing the Ramada Edson. We appreciate you taking the time to leave your review. Have a great day!

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean, friendly. Breakfast OK, could be better
Stayed 1 night in Jul 2022
Response from AGalloway on 23 Jul 2022
Thank you for choosing the Ramada Edson. We appreciate you taking the time to leave your review. Have a great day!

10/10 Excellent

Ronetia and Dan

Stayed 1 night in Jun 2022

10/10 Excellent

Dora

Stayed 1 night in Jun 2022

10/10 Excellent

Rejean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable bed!
Stayed 1 night in Jun 2022
Response from AGalloway on 20 Jun 2022
Thank you for choosing the Ramada Edson! We appreciate your review and are very pleased to hear how much you enjoyed your stay!

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean quiet property
Stayed 1 night in Jun 2022

6/10 Okay

Elaine

Liked: Staff & service
Stayed 3 nights in May 2022

10/10 Excellent

Nicole R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great (one in particular, especially), hotel rooms were very clean and quiet. Loved the blackput curtains as my husband was on night shift and needed to sleep during the day. I liked that it was walking distance to restraunts and grocery store. The guest laundry room could have used some attention though but other than that, I will definitely be staying here again.
Stayed 2 nights in Apr 2022
Response from AGalloway on 16 Apr 2022
Nicole, Thank you for choosing the Ramada Edson on your recent stay in the area. We are very happy to hear how much you enjoyed your stay and were pleased to accommodate your early arrival. Thank you for taking the time to leave your review. It is always a pleasure to receive positive feedback. Have a great and and we hope to be of service again in the future!

10/10 Excellent

Slavica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from AGalloway on 19 Feb 2022
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Edson. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The rooms were clean.
Stayed 1 night in Jan 2022
Response from AGalloway on 6 Feb 2022
Thank you for choosing the Ramada Edson. We appreciate you leaving your review and are very pleased to hear how much you enjoyed your stay. Have a great day and we hope to see you again soon!

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Hotel room did not smell very pleasant at all! Not sure why it smelled so bad.
Stayed 1 night in Jan 2022
Response from AGalloway on 24 Jan 2022
Thank you for choosing the Ramada Edson. We appreciate you leaving your review and apologize for the odor experienced. Please feel free to reach out to our hotel team to discuss this matter further for more information. Have a great day!

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from AGalloway on 15 Jan 2022
Thank you for choosing the Ramada Edson. We are very pleased to hear that you enjoyed your stay with us! Thank you for taking the time to leave your review, all feedback is much appreciated!

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Dec 2021
Response from AGalloway on 15 Jan 2022
Thank you for choosing the Ramada Edson. We are very pleased to hear that you enjoyed your stay with us! Thank you for taking the time to leave your review, all feedback is much appreciated!

8/10 Good

Bonnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was okay. Room heater was left in midst of repair. Otherwise was a comfortable room.
Stayed 1 night in Dec 2021
Response from AGalloway on 1 Jan 2022
Thank you for choosing the Ramada Edson on your recent stay. We appreciate you leaving your review!

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from AGalloway on 8 Nov 2021
Thank you for choosing the Ramada Edson. We appreciate you leaving your review rating and hope to be of service again in the future!