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Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

3.0 star property
Edmonton hotel in West Edmonton with 24-hour fitness centre and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

Indoor pool
Bar (on property)
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

8.6 out of 10
Guests loved the amenities.
  • Parking included
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
The price is NZ$184
includes taxes & fees
16 Oct - 17 Oct
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Private bathroom
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Sofa bed
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

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The price is NZ$157
includes taxes & fees
27 Oct - 28 Oct
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About the area

Map
11330 - 170th Street, Edmonton, AB, T5S 2X1

What's nearby

  • TELUS World of Science-Edmonton - 5 min drive
  • West Edmonton Mall - 6 min drive
  • Fantasyland - 7 min drive
  • World Waterpark - 7 min drive
  • University of Alberta - 10 min drive

Getting around

  • Kingsway-Royal Alex Station - 10 min drive
  • Edmonton Station - 11 min drive
  • Edmonton, AB (YEG-Edmonton Intl.) - 32 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Tim Hortons - ‬4 min walk
  • ‪IHOP - ‬13 min walk
  • ‪Fife N' Dekel - ‬15 min walk

About this property

Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel

Hotel near West Edmonton Mall
You can look forward to dry cleaning/laundry services, a fireplace in reception and a bar at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel. For some rest and relaxation, visit the hot tub. The on-site restaurant, Rickys All Day Grill, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and a front desk safe
  • Smoke-free property, free newspapers and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 112 rooms include comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Building
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately CAD 15 for adults and from CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Frequently asked questions

Does Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel on 16 Oct 2024 start from NZ$184.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of CAD 20.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel located?

Located in West Edmonton, this hotel is 0.8 mi (1.4 km) from Oasis Centre and 3.1 mi (4.9 km) from West Edmonton Mall. TELUS World of Science-Edmonton and Yellowhead Casino are also within 3 miles (5 km).

Holiday Inn Hotel & Suites West Edmonton, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 532 out of 1001 reviews" "
Rating 8 - Good. 342 out of 1001 reviews" "
Rating 6 - Okay. 76 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

sung, edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Corrine

Stayed 2 nights in Aug 2024

10/10 Excellent

Yunuen

Stayed 1 night in Aug 2024

10/10 Excellent

Brayden

Stayed 2 nights in Aug 2024

8/10 Good

Dennis

Stayed 1 night in Aug 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Wendy, Winnipeg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had mostly friendly staff. A couple who made errors during my stay (did not provide all food vouchers at check in, did not add the confirmed guest (that I confirmed months ago by email) to the registry and a restaurant staff who accepted a voucher with a wrong date by accident then another that wouldn't accept the one I had left in the end) and gave a little bit of attitude but others who were super friendly and accommodating. The errors made were rectified in the end. Pool and hot tub were convenient with great hours. Both a bit small and in need of a drain and clean/repair by my visit in Sept (end of season). Hotel rooms were a little dated but super clean and the beds were soft and sheets and towels fresh. Cleaning staff did an excellent job. Immediate surrounds don't have much for tourists except food but there is a bus stop right outside and the bus goes right to the West Edmonton Mall and the hotel is in convenient driving distance to many attractions.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that fact that check in was a breeze. Room clean and everything we expected based on what was seen online. The front desk clerks were polite and helpful. One of the treadmills was out of order but did not affect me as the other one was not being used anyways. Hot tub great after a long drive.
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Stayed 2 nights in Aug 2024

10/10 Excellent

Teresita

Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 2 nights in Aug 2024

10/10 Excellent

Mellomar

Liked: Cleanliness, staff & service, property conditions & facilities
We will be returning...
Stayed 1 night in Sep 2024

10/10 Excellent

georgina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Aug 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean and staff were friendly
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms, very friendly and accommodating staff. Dove toiletries. Speedy service in Ricky's for breakfast. Set in an industrial type area was the only negative.
Stayed 2 nights in Aug 2024

6/10 Okay

Roxanne

Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this hotel to be a tad over priced for the location and the room. but overall, I had a great stay and would consider staying for the night again in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

danijela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet,clean hotel.Very convenient location for purpose of mine trip.
Stayed 1 night in Aug 2024

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish the pool and sauna were open later
Stayed 1 night in Aug 2024

8/10 Good

Kirstin

Travelled with family
We stayed for 4 nights. Could use a bit of an update but other wise fine! Wasn’t dirty, has a pool/hot tub and was close to what we needed. Really didn’t interact with staff other than the 5 mins it took to check in but she was friendly enough! Would recommend if you’re looking for a safe/clean place to sleep.
Stayed 4 nights in Aug 2024

8/10 Good

Windy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and easy to work with. Had booked and paid through Expedia. When we arrived was told a damage deposit on a credit card was needed. They said they usually don’t accept a debit, which should be clear as not everyone wants or can have a credit card. We opted in for the extra 15$ a person for breakfast. Had I known that we would receive coupons with very limited choices at the restaurant I would have opted out and just bought breakfast and been able to choose whatever we wanted. It was a very small breakfast for the money.
Stayed 1 night in Aug 2024

10/10 Excellent

marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the hotel for two nights. Our room was very clean and quiet. Staff was very nice too.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

Upon checking in they tell me that they need to collect another deposit fee. This was not listed in the itinerary when I booked. They had listed the taxes and fees, but nowhere was an extra deposit charge listed. The clerk said it was policy. It should of been listed to be fully transparent.
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
Room not overly fresh. Stale. Don’t stay here if you have asthma or allergies.
Stayed 1 night in Aug 2024