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"The staffs were friendly. Hotel facilities are top notch. Food services was excellent. Everything was near perfect except the Ski Shop in hotel. I understand the hotel may just leased the build to ski shop and the shop may not be a part hotel at all, but it doesn't match with hotel standards. The skis were outdated, no high end skis even they claimed they had, and didn't allow you return rental ski early for any reason. We did many many ski trips in Austria Alps this is the first ski shop has this kind ridiculous policy. Try to avoid The hotel Ski Shop. You can rent ski at Ski Resort at better brands, better price, and NEW skis. "

"The apartment was nice with beautiful view. Kitchen was without toaster no ”fairy” and only one tablet for dishwasher. Lack of space to put down your stuff in bathroom. It was my husbands 70th birthday and I asked if I could order something but they said the hotel will bring something which never happened. A chaningroom in spa area would be nice "

"The cleanliness, privacy, spa, outdoor swimming pool which has the perfect temperature allowing us to swim for as long as we wanted and also the ski academy with slopes a few steps away! It was also a convenient 13 minute ride to city centre and also had a local shop nearby. The ski room and indoor shop were good as well. Food was of high quality, especially room service which often isn’t in some hotels. "

"Very good hotel and amazing restaurant "

"Lovely spa resort. Right next to ski lift. Great breakfast."

"Lovely hotel. Really nice staff. The spa is super. Fantastic location for hiking. Shining and sipping in the lake. Short drive to the larger town for stores and restaurants. We will be back. "

"Fresh new hotel. Walking distance from Railway station. Excellent value for money with superb breakfast. Just wish the breakfastroom staff would engage more with customers instead of chatting with each other and checking their mobile phones. "

"Very nice hotel. What made this a 5 star rating is the gentleman working the front desk at 0500. I was uncomfortable walking to the train station which is about a ten min walk, at that hour. I went to the ground floor to leave and there was a man standing outside the door looking very interested in getting in the hotel. I went back to the reception desk. I told the gentleman what I saw and that I wasn’t comfortable walking with luggage to the station. He checked the security camera and saw what I was talking about and immediately called a taxi. He then escorted me to the car and stayed until I was inside the taxi. Please send along my appreciation and thanks. Yeah, the cab was €10 but it was money well spent. "

"We had a great experience here. We utilized the train system and its within walking distance to the hotel. Roughly around 10 min walk. The staff was knowledgeable and helpful I. Giving recommendations on where to eat and shop. That area, is also walking distance from the hotel. The beds were incredibly comfortable. The breakfast had a wide variety of choices and was delicious. "