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"Good location, great staff, room had all you needed and was very clean. Would book this hotel anytime again."

"During reservation it was not made clear that the hotel’s restaurant would be closed on Mondays. "

"Clean room, very friendly and accommodating staff, quiet and very relaxing environment."

"The room is very clean and very nice. The breakfast is wonderful and has a huge variety of food. The staff does the bare minimum and don’t expect Michelin key behavior. The pool area and changing rooms had no towels. No one there to help. Called room service several times and nothing showed up. The main restaurant was closed 3 out of 4 nights and the back up restaurant was not busy, and still couldn’t accommodate basic things like cocktails or controlling coughing children from touching other peoples tables "

"Modern and clean. Super breakfast. Good value for money. Short walk from Railway station. City centre location. Only downside: no English speaking TV News channel available."

"Clean room, friendly staff"

"The Alpen Chalets were very good - clean, lot of space for 3 adults. Service was great in the Restaurant Senger and the food was delicious. We had breakfast and dinner in Restaurant Senger for nearly 5 days and we liked the food. Spa with massages is also very good. In general excellent experience. This was our 3rd visit during Christmas times and we like it here."

"Beautiful resort in a lovely town. Helpful staff and fantastic food. Didn’t want to leave"

"Lovely hotel. Really nice staff. The spa is super. Fantastic location for hiking. Shining and sipping in the lake. Short drive to the larger town for stores and restaurants. We will be back. "