Eastside Promise Neighborhood Hotels, San Antonio

"Fabulous room!! Wish we had more time to spend here! Lots of things to do.. pool, lazy River, etc"

"Very nice hotel especially for the price and last minute booking. I will definitely book here again. Valet is pricey bur worth it, because the self park on the next block was far and just as expensive!"

"The room was very clean bed was very comfortable. Loved that it located walking distance to many areas. I have to say staff was very nice and helpful."

"The hotel was great, however, I didn’t receive my free wine, was not offered upgrades nor any “perks” I was supposed to receive as part of my gold status. "

"We really loved this property. The room and location were great. Everything was in walking distance, and the staff guided us with directions. We will definitely stay there again when visiting San Antonio. "

"Very friendly, beds comfortable, hotel clean, and in the perfect location. We loved the breakfast buffet."

"Amazing staff"

"I loved the hotel, so spacious. It was so worth it!"

"Loves EVERYTHING about this hotel! Superior service, the room was immaculately, cleaned as the rest of the hotel was. Breakfast buffet was nice and had hot options….. the pancakes were SO GOOD! I only had the dinner buffet once but it was decent and not bad considering it was free. The main reason I booked here was to take advantage of the “kickback” drinks but unfortunately, I had to skip as I was sick my entire stay (boo) especially because we stayed during New Year’s Eve. I always like to skip on room service just because our stay was only 3 days & it’s only me and my husband, so not much to clean. But since I was sick, I asked our housekeeper (Sylvia) to change our sheets on day 2 so I had piece of mind that I wouldn’t get my hubby sick. She was so responsive and said she could come to my room next. She had it done within 20 mins. She was very sweet and so kind! The only thing that I would like to recommend or slightly mention is: 1) I do wish there was a designated pet potty area - I failed to realize we were in the city so very limited grassy areas. 2) We were told we had to park at the garage due to our vehicular being too big for valet. (Ram 2500 truck) The valet did tell us to head to the registration area and they would provide a discount for the inconvenience, which was REALLY nice of them to do. They provided us a $120 discount which paid for the total parking garage fee for 3 days. THANK YOU & keep up the excellent work! "