Search Residences in East of England

"We discovered a wet brown stain on the floor when we checked in and the only other option to change was a twin room. We accepted to switch but this felt like a downgrade. It was dusty, the TV wasn’t working — in general, amenities were lacking. "

"It's our second time at the Clayton and we absolutely love it. I need to know where they purchase their pillows from as they are the absolute best!!"

"Room was beautiful "

"Modern hotel, very clean, quiet despite being next to the train station. Staff were very friendly too."

"Nice staff and very understanding. However, some rooms need to be fixed. The noise during the day is painful. The breakfast is also a bit expensive, especially for someone who doesn't eat much during breakfast. Overall, it was a nice time (7/10)"

"Food menu on website did not match reality. The prices had also changed, in some cases more than 10% Lots of new staff who were not knowledable, helpful or some were not even very polite. Service in the Restaurant was very poor. Long wait times. Eventually got a table, but then sat waiting for a menu and then to order. The menu now on offered is a lot worse than previous menu."

"The bed was far too small - I didn't get a decent night's sleep there due to that. There was a power socket on only one side of the bed - very inconvenient. The wi-fi was very good but very fiddly to connect to. We were charged to park there - this is just grasping. The single lift was glacially slow. The staff were all very helpful and pleasant apart from the woman on reception when we checked out - she was abrupt to the point of rudeness."

"I had an exceptional experience at the hotel. The staff were very friendly and helpful. Especially the reception staff. The house keeping lady was so nice. I was totally amazed. Definitely will return and of course happy to recommend others. "

"Very spacious and modern decor....excellent location. Used the pool and sauna....helpful desk staff.....plenty of space in the lounge..Good sound insulation. "