East Gloucester Hotels, Gloucester

"We’ve stayed here many times before with our pups for the Sea Dogs Bark in the Park event and have loved it! But this stay was definitely different and very disappointing. I don’t know if we’ll be back. - There was only one staff member checking people in on a busy Saturday causing a line in the lobby. That person was also really patronizing when asking standard check in questions. - The room looked clean but the floor desperately needs a good scrub and thorough vacuum. My socks were dirty and covered in other dogs’ hair after a couple hours. (My dogs don’t shed!) - Overnight our (possibly underage and drinking?) neighbors were SO loud, so rude and very inconsiderate. I could hear parts of the conversation about having their ID’s ready. We called the front desk twice to ask for help and literally NOTHING was done. No call to the room, no knock on their door. I didn’t feel like being the crazy person taking it into my own hands so I plugged my ears and slept for maybe an hour or two all night. I was sick for two days after getting home. - Breakfast was bad. My dog literally turned his nose away at the eggs and he LOVES eggs. All the plastic ware was face up (not handle up) so everyone touches the side you put in your mouth when grabbing one. The oj cartons were frozen solid. - They overcharged me for my pet fee. $50 for one night when everywhere I checked it says $25. "

"Location "

"Updated and very modern"

"The associate at check-in was very friendly and helpful. The property was clean and well-maintained. With so many local options available for breakfast, we did not buy things on property. The hotel is conveniently located near many amenities."

"Very nice all the way around. Beautiful room and our king size bed was very comfortable as were the pillows, All of the staff we dealt with were friendly and helpful."

"Great location in downtown historic Salem"

"Everything was really good! The staff were super nice and helpful. The room and lobby was very nice and clean. The only things was the mini fridge was really small, I want to say half the size of a regular mini fridge. We were on the first floor, I am not sure if the fridge sizes changes depending on the room. Also the hotel is right off a highway. You do not hear any traffic at night or anything, but to leave the parking lot you have to merge onto a highway right away. The highway was always packed so depending where we were going sometimes it was hard to merge onto and then over two lanes. Other than these two things we really enjoyed our stay, everything was nice and the staff was lovely!"

"Room was clean, staff was nice, pool absolutely disgusting. This hotel is a homeless shelter and should not be on here. The people in there walk around completely soaked in the hallways men sitting with legs open in pool area kids spitting all in the pool. My kids could not swim in that, they were so upset. But this is a yucky yucky homeless shelter I do not recommend. "

"muy buen hotel excelente precio calidad, buen desayuno tal vez un poco registrado de la ciudad (35 minutos) y para moverse es preferible carro propio, no existe transporte publico"