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"Booked a room here a day before, and the whole process was smooth! The staff was so welcoming. We had an issue with the AC in our room when we first got in, but maintenance came and fixed it within 15 minutes of us calling down to the front desk. The only thing that was a bit cheap was the towel hook in front of the shower. It was falling off and attached with glue or some sort of sticky pad."

"The bed was very comfortable. The rooms were clean. The breakfast was plentiful and delicious. The pool was lovely."

"This property is a hidden gym in the middle of a very unkempt Area. The roadways are horrible, there’s very few amenities in the area, there was essentially no staff visible to assist, and the expectation appeared to be to do everything remotely by Internet. The room was comfortable and clean, but had no refrigerator or microwave. The shower was awesome with adequate water pressure, the self dispensers were fine. The CIty Of Memphis would do well to improve the roads around this property and the hotel company should add visible personnel to make the experience more practical. It would also be great if amenities like the pool didn’t close at 8 PM."

"I have always enjoyed staying at the Guesthouse. The service and cleanliness is always excellent. It is definitely a must stay for people "

"Staff was very helpful."

"My stay was awesome. The people in Memphis were the friendliest folks I've ever met. That made my stay even better."

"We ate at Wahlburgers and the Lookout st the Top of the Pyramid! The food was Excellent at both places. The Big Cypress Lodge room was amazing and so comfortable!"

"We loved our stay at this hotel. The only thing I would recommend is they need to add microwaves in the rooms "

"Room was excellent Mexican restaurant next to it was great. Pool was wonderful as it was the hottest day of summer 99 degrees "