Travelers find a welcoming retreat at this charming hotel, where they can relax on the sunny terrace or enjoy their favorite beverage at the cozy coffee shop.
Zumaia Hotela boasts a prime location and a welcoming atmosphere. Guests can dine at the restaurant, enjoy in-room WiFi, or relax with a drink at the bar. Multilingual staff offer helpful service, and luggage storage adds convenience, earning praise from many visitors.
Located in Zumaia, Zumaia Hotela is near the beach. The area's natural beauty can be seen at Bay of Biscay and Itzurun Beach, while Zuloaga Museum and Cristobal Balenciaga Museum are cultural highlights. Visit our Zumaia travel guide
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 4.50 for adults and EUR 4.50 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Family friendly
Cot (surcharge)
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessibility
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
Flat-screen TV
More
Desk
Heating
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night.
Cots (infant beds) are available for EUR 10.0 per night
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 4.50 for adults and from EUR 4.50 for children
Crib (infant bed) fee: EUR 10.0 per night
Rollaway bed fee: EUR 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Zumaia Hotela Hotel
Zumaia Hotela Zumaia
Zumaia Hotela Hotel Zumaia
Frequently asked questions
Is Zumaia Hotela pet-friendly?
Yes, Zumaia Hotela allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Zumaia Hotela?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Zumaia Hotela on 12 Mar 2026 start from NZ$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Zumaia Hotela?
There is free parking nearby.
What time is check-in at Zumaia Hotela?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Zumaia Hotela?
Checkout is at noon.
Where is Zumaia Hotela located?
Situated near the beach, this hotel is within 1 mile (2 km) of Bay of Biscay, Zuloaga Museum and Itzurun Beach. Santiago Beach is 0.9 mi (1.5 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Zumaia Hotela Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We were walking the Camino and it was very nice to have a comfortable bed and a shower with heavy water pressure. Furthermore, there was a clean laundry a block away.
Chambre petite pour trois. Télécommande de la Tv qui ne fonctionne pas. Rideau qui ne se rabaisse pas. Propreté douteuse et sans insonorisation. Environnement sans charme.
Suis client depuis des années chez Hotel.com et suis extrêmement déçu, surtout pour un chambre à 145€
Chambre double réservée pour 3 nuits pour randonner sur le chemin de Santiago, étapes accessibles par le topo dont la gare se trouve tout près de l'hôtel. Accueil chaleureux de Dany qui parle bien francais, serviable et de bon conseil.
Petit déjeuner continental varié et copieux pour 6€50.
Centre ville avec restaurants à 10 mn à pied.
Supermarché à 50m de l'hôtel.
Hôtel propre et au calme pour bien se reposer apres une bonne journée de marche.
En Expedia parece que está cerca del centro. Pero está en una urbanización lejana. Tienes que hacer medio maratón para llegar a Zumaia Centro. Además, cuando reservas te dicen que no quedan habitaciones doble. Te venden una triple. Cuando llegas, te dicen que sí hay habitaciones dobles, pero que he de pagar la triple(39€ más). A la salida te reclaman los 10€ por llevar perro. Realmente, yo ya había pagado 39 € por ser triple. Pero te dicen que no, que los pagues. Toma el dinero y corre. No recomiendo para nada alojatse en esta bazofia de establecimiento.
Séjour en famille très agréable, la personne qui nous a accueilli est très sympathique!
Petit bémol sur le buffet du petit déjeuner mais l’ensemble du séjour a été très agréable
La habitacion genial, el trato inmejorable. Sin duda repetiremos
Judith
Stayed 3 nights in Sep 2022
10/10 Excellent
Johanne
3 Aug 2022
Liked: Cleanliness, staff & service
la proximité de la ville de zumaia et la tranquillité du soir avec tout de même des adresses sympa à proximité !!! très pratique également pour se rendre à la gare !!!
Es war sehr schön dort. Sehr freundliches Personal.
Horst
Stayed 1 night in Jul 2022
8/10 Good
Miguel
16 Nov 2021
Liked: Cleanliness, staff & service, room comfort
Muy buena opción
Este pequeño hotel integrado en la primera planta de un edificio de viviendas es acogedor, confortable i con servicio amable. La única pega es que justo debajo hay las sillas de la terraza del bar del hotel y entre las 07:30 y 08:00 de la mañana las arrastran ( no sé si para colocarlas o para limpiar ) haciendo bastante ruido. Quitando ese solucionable detalle es una muy buena opción para visitar Zumaia o incluso Bilbo o Donosti ya que la estación de tren queda a 4 minutos andando.
El personal muy agradable, la zona ideal y la habitación correcta, incluso con un balcón con mesa. Los únicos 'peros' fueron una puerta de la ducha rota y el wifi, que no llegaba apenas a la habitación. Fácilmente solucionable todo.
En la habitacion.no funciona ni el secador de pelo,ni telefono,niel televisor,ni sube ni baja volumen y algunas cadenas ,no se ven,avisado el.propietario lo intenta y no.puede arreglarlo y me deja asi de tranquilo,una actitud inexplicable.
No volveria ,ni lo recomendare,es una pena pues es ya la tercera vez q venia,y esta muy bien situado.