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Reviews of The Pheasant Inn

3 out of 5
The Pheasant Inn
208 WEST STREET, Dunstable, England

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 106 reviews" "
Rating 8 - Good. 36 out of 106 reviews" "
Rating 6 - Okay. 11 out of 106 reviews" "
Rating 4 - Poor. 9 out of 106 reviews" "
Rating 2 - Terrible. 18 out of 106 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

chris

Liked: Cleanliness, staff & service
Gave my card details for three different cards but they didn't work on the system.Luckily the fourth card worked.Their was nothing wrong with any of the cards and if the fourth one didn't work we would not have able to stay even though we had paid the full price in advance
Stayed 1 night in May 2024

2/10 Terrible

Darren

Stayed 3 nights in Apr 2024

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good. The room was very small with no window, very claustrophobic. Room was only serviced once in the week I was there. Pub customers openly smoking drugs directly outside of the pub. It would be expensive at half the price
Stayed 7 nights in Apr 2024

8/10 Good

Carol

Stayed 1 night in Feb 2024

6/10 Okay

David

Liked: Staff & service
Adequate for my one night stay,nice breakfast,staff friendly and helpful
Stayed 1 night in Feb 2024

4/10 Poor

Chris

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

William

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was very small with a single bed and toilet/shower room, but it was clean and tidy. Water and biscuits topped up every day was nice. Staff were straightforward and helpful. The big downside for me (other than a single bed) was getting an awful sleep every night, as it's right above a pub. They advertise Fri/Sat nights being busy, but I was there Mon-Thurs and the place was heaving every night until about midnight, and you can hear every bit of noise from the bed! Then the apocalypse at midnight, when people going back to their rooms slamming doors. So if you are looking for a night out and somewhere to crash, or one of those guys that works away but spends all their money in the pub, then this would be right up your street. If like me you are working away, asleep early to get up early for a productive day, probably best looking elsewhere. I would recommend staying out the Luton/Dunstable area anyway if possible, traffic is awful and it's a bit of a hole.

10/10 Excellent

Shirley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This staff in this small hotel went over and above to accomodate me. Every member of staff I met were great. Accomodation was clean tidy, warm and internet signal was good. Well done
Stayed 1 night in Feb 2024

6/10 Okay

Alan

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Megan

Stayed 1 night in Jan 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a place to stay whilst visiting close friends. This place seemed close by and ideal. And I wasn't disappointed. Lovely helpful staff, the rooms were exactly what I needed for a good night's sleep (no thrills and frills), and breakfast in the morning. Just right...
Stayed 1 night in Dec 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little place, clean room with really friendly staff. Breakfast was great, with big variety. Worth the cost, clean room with essential facilities.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation at the Pheasant
Excellent accommodation and very friendly staff. The room was clean but small, the TV being little bigger than the kettle. The breakfast was excellent and plentiful and nothing was too much trouble. The pub is about ten minutes walk from the centre and well worth having a drink in. The locals were friendly and the Guinness was top notch. All in all I would stay again without any hesitation and would recommend others to do so too.
Stayed 1 night in Oct 2023

2/10 Terrible

Jade

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on the 5th of August 2023, for what was meant to be 2 nights. The pheasant inn looked very run down and outdated but as we were only needed somewhere to sleep that wasn't important. Our room had a broken radiator, a broken lamp and some of the plug sockets were hanging off the wall. We also had to share a bathroom with 5 other rooms which wasn't stated before we stayed. The bathroom was very dirty. We complained about this and we're given keys for a new room, this room was not available to us until we came back on the night of the 6th. On the 6th we arrived back at the pheasant inn at about 11.30pm. We tried to unlock the door and it had been bolted from the inside and we couldn't get in. We tried banging doors and phoning but we had no answer and had to then get an uber 2 and a half hours home so we didn't have to sleep on a bench outside. I phoned up the following morning to explain what had happened and to organise returning my case and was spoken to disgustingly by the manager. He accused us of being too intoxicated to work a door! Refused to send our case and instead had a go at us for not returning the key. There has been endless back a forth on the phone and we have got no further and they have been rude everytime. On two occasions I have said to them I'll send the key, but can they email me confirmation I will get the case once they have received it. But they refused both times. Almost 2 months later we still have no case or even a sorry.
Stayed 2 nights in Aug 2023

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, room comfort
Work stay in Dunstable
Perfect for a contractor like myself reasonably priced and breakfast included.
Stayed 2 nights in Sep 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for Dunstable centre where I visited Priory Gardens for screening of Last Night of the Proms (not particularly impressive). But they did have an excellent singing duo (Swing Sensation). Pub could do with selling Draught Beer.
Stayed 1 night in Sep 2023

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT A GOOD PLACE TO BE
The whole atmosphere in and around the place is not good. Smelly all around, stairs not clean and too bushy around the property.
Stayed 3 nights in Aug 2023

6/10 Okay

geoff

Business traveller
Liked: Staff & service
Gh0093@gmail.com
Stayed 1 night in Aug 2023

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reggae Weekend
Lovely people and lovely breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

Tandiwe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimfest
We booked this hotel for one night as we had an event around the area and it was starting at 12:00pm until about midnight. So we were not able to come back to the hotel to check in and we asked if we can check in early and the staff were very understanding and we had our room earlier that 3:00 check in. We were pleased with the location, cleanliness of the room and above all the professional, kind and friendly service we received from the staff. We would definitely book this hotel if in the area. Parking is free which was an added bonus and breakfast. A big thank you.
Stayed 1 night in Jul 2023

10/10 Excellent

Clive

Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Had everything I needed and nothing I didnt. The breakfast was ample and they staff generous in offering more! Will stay again.
Stayed 1 night in Jul 2023

8/10 Good

Dr. Yasir

Stayed 3 nights in Jul 2023

2/10 Terrible

Georgi

Disaster
The hotel is very old and stinks...
Stayed 1 night in Jul 2023

8/10 Good

Mark

Business traveller
Liked: Staff & service
Good, clean and comfortable rooms
A good place to stay that’s functional - it’s a room in a pub accessed up some fairly steep stairs but the rooms have been modernised to a good standard and are pleasant for an overnight stay. I would stay there again if I visited the area .
Stayed 1 night in Jun 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Martyn

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Just O.K.
Rooms are old and definitely need modernising to bring them up to a good standard. Shower room was dated and shower was slow but hot. Bedding was clean and beds ok. Staff were very helpful and friendly and the breakfast was very good.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in May 2023

4/10 Poor

GARY

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting bathroom
The steps to the room were like Mountain climbing without a banister We had a shared bathroom with all i can think is some animals in the morning someone or something had gone in and pooed all over the toilet and had done a very bad job of clearing it up.The whole place is quite shabby.It will teach me not to go cheap £65
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, would stay again.
Friendly welcome and even through the Inn area was loud and busy, when we went over to the rooms the noise disappeared so we were very happy about that. Comfortable beds and complementary tea/coffee, shower gel etc. Slept well and the breakfast included was very tasty. They even catered to us being vegetarian (we only told them that night).
Stayed 1 night in Apr 2023

6/10 Okay

Malcolm

Stayed 1 night in Mar 2023

8/10 Good

Oluwole

Liked: Cleanliness, property conditions & facilities, room comfort
Okay
Stayed 1 night in Mar 2023

8/10 Good

Oluwole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 👍
Stayed 1 night in Feb 2023

10/10 Excellent

Carol

Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Crammed in a very small room with 4 single beds. 4 men in a supposedly family room. !! Doors creaking waking everyone up, shower completely hopeless “ not working” fluctuating from scolding hot to freezing cold. Small shared bathroom to serve 6+ people!! No rear door access to the car park at times during the day and at night therefore had to walk around the streets to get to the only access door to the front in constant rain. Room service none existent, no bin emptied over 4 days creating a buildup of rubbish. Bedding long past it’s sell by date. Photos do not reflect the realities.
Stayed 4 nights in Nov 2022

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful, they even can up to make sure that I did not miss out on breakfast.
Stayed 1 night in Nov 2022

6/10 Okay

Liam

Travelled with family
Opted not to stay as not suitable as family venue
Looked fine on the website but wasn't suitable for for me and my son so didn't stay. It's a pub but not a staycation type pub. This was booked as an urgency following the cancellation of my other hotel owing to flooding and forfeited my payment.
Stayed 1 night in Sep 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay.Staff very good.
Stayed 1 night in Sep 2022

10/10 Excellent

Zarait

Travelled with family
Highly recommended
Amazing stay. Our son left his iPad at the premises. It was secured by the staff and handed it back to us later. Thank you so much guys
Stayed 1 night in Aug 2022

4/10 Poor

chris

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

ANDREW

Disliked: Cleanliness, property conditions & facilities, room comfort
Run down
Not over impressed not be on hotel con. Run down not clean.
Stayed 1 night in Aug 2022

2/10 Terrible

Joe

Business traveller
Disliked: Cleanliness, room comfort
Won’t stop here again, rough
Stayed 2 nights in Jul 2022

10/10 Excellent

Bertram

Stayed 1 night in Jul 2022

4/10 Poor

Richard

Liked: Staff & service
Disliked: Room comfort
Wont stay again.
VERY small single room.Head height small window.More like a broom cupboard.
Stayed 1 night in Jul 2022