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Reviews of Rooms at 1703

3 out of 5
Rooms at 1703
29-35 Bruce Street, Dunfermline, Scotland

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 295 reviews" "
Rating 8 - Good. 115 out of 295 reviews" "
Rating 6 - Okay. 58 out of 295 reviews" "
Rating 4 - Poor. 13 out of 295 reviews" "
Rating 2 - Terrible. 21 out of 295 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Morag

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Central location, nice welcome from reception on arrival, clean and reasonable price but you get what you pay for as uncomfortable bed, only 2 lightbulbs in room working and no curtains!
Stayed 1 night in Oct 2023

6/10 Okay

Bruce

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Nice central and walkable location but most services onsite were closed. It may have been outside of high season though. Staff at reception was pleasant and helpful for registration. Went with friend and got a singles room ... so we spent a bit of the evening in the room. It would have been nicer to have a larger TV screen to watch during the evening. Otherwise, pleasant stay and friendly staff.
Stayed 2 nights in Oct 2023

6/10 Okay

Robert

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service
Npisy outside but it is in the towncenter
Stayed 1 night in Oct 2023
Response from Sandra on 11 Oct 2023
Good Morning,Thank you for leaving your review, we appreciate your feedback.We are situated in the town center and there is some street noise especially over the weekends.RegardsSandra

10/10 Excellent

Laura

Stayed 1 night in Oct 2023
Response from Sandra on 11 Oct 2023
Good Morning,Thank you for leaving your positive review. We appreciate your feedback.RegardsSandra

10/10 Excellent

Yutong

Stayed 1 night in Oct 2023
Response from Sandra on 6 Oct 2023
Good Morning,Thank you for leaving us your positive review, we really do appreciate your feedback.We look forward to welcoming you in the future.RegardsSandra

2/10 Terrible

Juliana

Travelled with family and small children, Business traveller
Windows not open, no ac available, only fan. Room required for 3, inclusing a 2 yr kid, just a double bedroom was provided, only 2 towels provided. Wifi and some essential info not available.
Stayed 2 nights in Oct 2023
Response from Sandra on 5 Oct 2023
Good Afternoon Juliana,I have checked your reservation and you only reserved a double room for 2 people. I think if you had reserved a family room this would have been more suitable to your needs. There is a member of staff in venue 24 hours a day, we would have been happy to give you more towels had you asked.The air conditioning units in our rooms are very temperamental due to their age. Therefore we do not advertise that this is available. RegardsSandra

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place to stay, rooms lovely and clean, reception staff really helpful, definatly would stay again
Stayed 1 night in Sep 2023
Response from Sandra on 29 Sept 2023
Good Afternoon Maxine,Thank you for leaving us your positive review, we appreciate your feedback.We look forward to welcoming you on your next visit to Dunfermline.RegardsSandra

2/10 Terrible

Adeel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Teho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Tim

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Frustrated
Sadly when booking there was no comment that the restaurant was closed due to refurbishment and that the wifi didn't work
Stayed 2 nights in Sep 2023
Response from General Manager on 22 Sept 2023
Thank you for taking the time to comment. As we are unable to contact every new booking we have removed any mention of restaurants from our pages and websites so as to avoid disappointment, I am sorry that you were still expecting these and hope the team were able to direct you to some local restaurants. Our wifi is available in all public areas but not each room, again we do state this on our page so as to avoid disappointment.Kind Regards

10/10 Excellent

Janis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Clean and tidy. In fact we extended our original one night to 3 night....
Stayed 1 night in Sep 2023
Response from Sandra on 21 Sept 2023
Good Morning Janis,Thank you for leaving your review, we appreciate your positive feedback.We are delighted we were able to accommodate during your stay and look forward to welcoming you again in the future.RegardsSandra

8/10 Good

David

Liked: Staff & service, amenities
Decent place to stay would stay again
Stayed 1 night in Sep 2023
Response from Sandra on 18 Sept 2023
Good Afternoon David,thank you for leaving your review, we appreciate your feedback. We are delighted you enjoyed your stay and look forward to welcoming you on your next visit to Dunfermline.RegardsSandra

8/10 Good

anne

Liked: Cleanliness, staff & service
Disliked: Amenities
Ideal for 1 night stay basic and clean handle for town centre and parking
Stayed 1 night in Sep 2023
Response from Sandra on 18 Sept 2023
Good Afternoon Anne,Thank you for leaving your review, we appreciate your feedback. We are delighted you enjoyed your stay and look forward to welcoming you again in the future.RegardsSandra

10/10 Excellent

Karen

Stayed 2 nights in Sep 2023
Response from Sandra on 18 Sept 2023
Good Afternoon Karen,Thank you for leaving your positive review. We appreciate your feedback and are delighted you enjoyed your stay with us.RegardsSandra

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Sandra on 13 Sept 2023
Good Morning Patrick,It was lovely meeting you both. Thank you for leaving your review. We appreciate your positive feedback and look forward to welcoming you on your next visit to Dufnermline.Regards

8/10 Good

Lorien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel
Great location at a great price
Stayed 1 night in Sep 2023
Response from Sandra on 13 Sept 2023
Good Morning Lorien,Thank you for leaving your positive review. We appreciate your feedback and are delighted you enjoyed your stay.We look forward to welcoming you on your next visit to Dunfermline.Regards

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff; hotel does the job
The staff were great - very friendly and attentive. We had booked a twin room because that was all that was available when we booked. However, when we checked in we were upgraded to a king-sized room. The room was large with a huge bed. It's not a super luxurious hotel but did the job for us. We were staying for Outwith Festival and 1703 is very convenient for the city (!) centre. The room could easily have been better with better toiletries (sounds petty but there was only handwash and no shower gel or shampoo) and with better fitting sheets (our bottom sheet kept coming untucked so the mattress was exposed). When we stayed the restaurant was closed but there are plenty of options for breakfast nearby. Parking immediately behind the hotel is cheap. I'd stay again mainly based on convenience.
Stayed 1 night in Sep 2023
Response from Sandra on 18 Sept 2023
Good Afternoon Julie,Thank you for leaving us your review, we appreciate your feedback.We were delighted we could upgrade you to a more suitable room on your arrival.In reference to the toiletries, we have hand wash at the hand basins, and hair and body wash next to the baths in every one of our rooms.I shall make sure that in future our housekeeping team put the correct sized sheets onto our mattresses.We hope to welcome you both again in the future.RegardsSandra

10/10 Excellent

Liisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better replacement accommodation
Booked this hotel as emergency alternative to move out of really poor guest house. Slightly concerned had same rating and some poor reviews but was pleasantly surprised with really better quality room, bed and service. In fact hotel reception was extremely helpful, credit the the venue.
Stayed 2 nights in Sep 2023
Response from Sandra on 13 Sept 2023
Good Morning Liisa,Thank you for leaving your positive review. We are delighted we were able to accomodate you in an emergency.We appreciate your feedback.RegardsSandra

2/10 Terrible

Sarah-Jane

Disliked: Cleanliness, amenities, property conditions & facilities
Dingy room, full of spiders. Was advertised as having free wi-fi, but on arrival told it wasn't available in upstairs rooms, despite them being the same price as rooms with wi-fi. Horrible tiny TV that wasn't working/tuned in on arrival. Room was right next to some sort of noisy generator, and view was of a brick wall.
Stayed 2 nights in Sep 2023
Response from Sandra on 13 Sept 2023
Good Morning Sarah-Jane,I am saddened reading your review.You reserved a double room with ourselves which we provided you with. Your room was inspected and no spiders or webs were found. We would have been more than happy to remove all the spiders you came across if you had reported it to a member of staff at the time.Unfortunately we have been experiencing some issues with the Wifi in the rooms but is available in our public areas. We apologised for the inconvenience this may have caused you.Sometimes televisions need re tuned, these things happen from time to time. The issue with the television signal was rectified immediately.We are situated in the city center with buildings all around us. We cannot change the views from the windows and do not advertise wonderful views.RegardsSandra

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Sandra on 9 Sept 2023
Good Afternoon,Thank you for leaving you reveiw, we appreciate your feedback.

10/10 Excellent

Barry

Stayed 1 night in Sep 2023
Response from Sandra on 8 Sept 2023
Good Morning Barry,Thank you for leaving your positive review, we appreciate your feedback.

2/10 Terrible

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is very run down dirty carpets but my main issue was the extracted unit just outside the window which was very noisy all night I complained but was told there were no other rooms no one should have to put up with this constant drone all night I had very little sleep the room is not fit for habitation in my opinion
Stayed 1 night in Sep 2023
Response from Sandra on 13 Sept 2023
Good Morning James,We are sorry you did not have an enjoyable stay with us. Sadly we were fully booked on the evening in question otherwise our team would have been more than happy to offer you an alternative room.Regards

4/10 Poor

Lesley

Stayed 2 nights in Aug 2023
Response from Sandra on 8 Sept 2023
Good Morning Lesley,Thank you for leaving your review, we appreciate your feedback.

8/10 Good

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming central hotel, full of character.
A very warm welcome by the person on reception who went above and beyond to help in getting settled in the room. This was despite a party of 16(!) arriving at the same time. The rates were very affordable compared to the big name “inns” and “lodges” in the city but there were a few minor niggles, a blind that was difficult to adjust (partly broken) and unfinished tiling around the wash basin. However, the room was clean and the single bed was very comfortable and soft. The location is about as central as you can get but being down a side street it was still very quiet. Being so central I’m not sure how parking would work but the bus station is almost next door and the train (city) station is only a 10 min walk away.
Stayed 1 night in Aug 2023
Response from Sandra on 8 Sept 2023
Good Morning Roger,Thank you for leaving your positive review.We are delighted you enjoyed your stay with us whilst visiting Dunfermline.We appreciate all your comments.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Saturday night
Staff were friendly. Room was a good temperature. Bin in bathroom had not been emptied from last occupant. Good location
Stayed 1 night in Aug 2023
Response from Sandra on 29 Aug 2023
Good Afternoon,Thank you for leaving your review, we appreciate your feedback.We are delighted you enjoyed your stay. Please accept our apologies for the bathroom bin not being emptied before your arrival. This has been an oversight by our housekeeping team.Regards

10/10 Excellent

Ryan

Liked: Staff & service, amenities, property conditions & facilities
Excellent service. Arrived at 9am from Newcastle and allowed me to check in early which is a huge rarity. Manager was really nice and even ended up staying extra night l. Overall excellent 👏
Stayed 1 night in Aug 2023
Response from Sandra on 26 Aug 2023
Good Morning Ryan,Thank you for leaving your positive review, we appreciate your feedback.I was happy we were able to accommodate on your early arrival.I look forward to welcoming you on your next trip to Dunfermline.Kind RegardsSandra

6/10 Okay

Karen

Travelled with partner
Liked: Staff & service, amenities
It was an interesting church conversion, with extensions, but a pity the restaurant was shut as we would have had breakfast. The ground floor room, with disabled guests in mind, was good. The receptionist was very helpful carrying ourbags
Stayed 1 night in Aug 2023
Response from Sandra on 23 Aug 2023
Good Afternoon Karen,Thank you for leaving your review. Your feedback is appreciated as is your understanding over breakfast being unavailable during your stay.We look forward to welcoming you in the future.

8/10 Good

Barry

Stayed 2 nights in Aug 2023
Response from Sandra on 23 Aug 2023
Good Afternoon Barry,Thank you for your positive feedback. We appreciate you taking the time to submit your review.Regards

10/10 Excellent

Kamran

Business traveller
Liked: Property conditions & facilities
Lovely little boutique hotel.
Lovely little boutique hotel. Very friendly receptionist. A word of warning, if you're over 6ft tall maybe avoid a single room though. The bed are a bit on the small side.
Stayed 1 night in Aug 2023
Response from Sandra on 18 Aug 2023
Good Morning,Thank you for leaving your positive review, we really do appreciate your feedback.We look forward to welcoming you in the future.Kind RegardsSandra

2/10 Terrible

Ciara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Awful one night stay
Very poor. Staff were all lovely but everything else was awful. Our room door didn’t shut properly. There was no remote for the tv. They say there is free parking but that is only 3 spaces and all taken up by staff. The wifi code isn’t provided and even when we asked for it the signal doesn’t extent into your room! Would not stay here again or recommend this hotel to anyone
Stayed 1 night in Aug 2023
Response from Sandra on 23 Aug 2023
Good Afternoon,I am sorry to read that you did not enjoy your stay with us.All our room doors do close securely, if you were experiencing issues with this a member of the team would have been happy to assist you.We only offer free limited parking spaces, but are fortunate to have a large pay and display car park at the rear of our building.Unfortunately we have been experiencing some issues with our internet provider, please accept our apologies for this and for the inconvenience this may have caused.Regards

10/10 Excellent

Fraser

Liked: Cleanliness, room comfort
Cheap and cheerful
If you need somewhere to stay in dunfermline, this is great. Not luxurious, but clean and comfortable. Staff are really friendly. Will definitely book again if I need to be in dunfermline overnight again.
Stayed 1 night in Aug 2023
Response from Sandra on 7 Aug 2023
Good Afternoon Fraser,Thank you for leaving us your positive review. We appreciate your feedback and look forward to welcoming you again in the future.RegardsSandra

8/10 Good

Juraj

Stayed 1 night in Aug 2023
Response from Sandra on 7 Aug 2023
Good Afternoon,Thank you for leaving us your review. We appreciate your feedback.RegardsSandra

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, friendly place
Helpful and friendly staff, clean and good-sized rooms. One sore point—wi-fi did not work in the room when we arrived. Staff had given us another room on request. I am perfectly happy with the end result, but this was only possible because there was an available room. As many visitors’ sites require advance booking, good wi-fi is as important as cleanliness.
Stayed 2 nights in Jul 2023
Response from Sandra on 23 Aug 2023
Good Afternoon Andrea,Thank you for leaving us your review, we appreciate your feedback. Unfortunately during the time of your stay we had been experiencing issues with our internet provider and we apologise for the inconvenience this may have caused.We are delighted that our staff were able to offer you alternative room.Regards

8/10 Good

Beryl

Stayed 1 night in Aug 2023
Response from Sandra on 23 Aug 2023
Good Afternoon Beryl,Thank you for taking the time to leave your review, we appreciate your feedback.Regards

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Sandra on 31 Jul 2023
Good Afternoon James,Thank you for leaving your positive review, we appreciate your feedback.RegardsSandra

8/10 Good

Jordan

Stayed 1 night in Jul 2023
Response from Sandra on 7 Aug 2023
Good Afternoon Jordan,Thank you for leaving your review, we appreciate your feedback. We hope you choose to stay with us again in the future.RegardsSandra

2/10 Terrible

Sally

Stayed 1 night in Jul 2023
Response from Sandra on 31 Jul 2023
Good Afternoon Sally,Thank you for leaving your review.Unfortunately I am unaware of the reasons you have given us such a poor review therefore I am unable to fully respond.RegardsSandra

8/10 Good

Sharon

Stayed 1 night in Jul 2023
Response from Sandra on 23 Aug 2023
Good Afternoon Sharon,Thank you for leaving your positive review, we appreciate your feedback.Regards

8/10 Good

Neha

Stayed 3 nights in Jul 2023
Response from Sandra on 31 Jul 2023
Good Afternoon,Thank you for leaving your positive review, we appreciate your feedback.Kind RegardsSandra

10/10 Excellent

eve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
absolutely amazing
Stayed 1 night in Jul 2023
Response from Sandra on 26 Jul 2023
Good Evening,Thank you for leaving us your positive review, we appreciate your feedback and are delighted you enjoyed your stay with us.We look forward to welcoming you again in the future.Kind RegardsSandra

10/10 Excellent

jeorgio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Sandra on 31 Jul 2023
Good Afternoon,Many thanks for taking the time to leave us your positive review, we appreciate your feedback.We look forward to welcoming you back to 1703.Kind RegardsSandra

2/10 Terrible

Marcin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Weekend away
We stayed there 2 nights 30 June to 2 July family of 3. Room was very basic, TV wasn't working, WiFi wasn't working, toilet/bathroom wasn't very fresh and need a update. We eat at the restaurants, one dinner/snack very tasty but expensive We have breakfast as well on Sunday, most expensive we ever pay £40 for 2xbacon on toast and some scrambled eggs for my 9 year's old plus 3hot drinks. I not recommend to stay there, and avoid eating for this price.
Stayed 2 nights in Jun 2023
Response from Sandra on 31 Jul 2023
Good Afternoon Marcin,Thank you for leaving your review. I am sorry in reading this that you did not enjoy your stay with us.Please accept our apologies as we have been experiencing some issues with our wifi in certain areas of our property.We are continually making renovations and updates to our property.The pricing in our restaurant is continually and closely monitored. Breakfast is served at 10 per person, the options vary from scrambled eggs on toast to a full cooked breakfast including unlimited tea, coffee and fresh juice. We find this offer reasonable.Thank you for giving me the opportunity to respond. We appreciate your feedback.Kind RegardsSandra

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Sandra on 26 Jul 2023
Good Evening John,Thank you for leaving us your positive review, we appreciate you taking the time to leave us your feedback.RegardsSandra

2/10 Terrible

Edward

Stayed 2 nights in Jul 2023
Response from Sandra on 31 Jul 2023
Good Afternoon,Thank you for leaving your feedback. Unfortunately I am unaware of the reasons for leaving such a low score, therefore I am unable to respond fully.Kind RegardsSandra

10/10 Excellent

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
60th Party
Checkin was fast and efficient. Service was good the girl on the desk was very helpful. Great shower, very powerful. Breakfast was cooked fresh to order so a little wait, but nothing bad. The room was a little dated but otherwise very good. 2nd time staying here no complaints what so ever, well done keep it up.
Stayed 1 night in Jun 2023
Response from Sandra on 26 Jul 2023
Good Evening Malcolm,Thank you for leaving us your positive review, we appreciate your feedback.We are delighted you chose to stay with us again and look forward to welcoming you back in the future.Kind RegardsSandra

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Staff very friendly and helpful..Breakfast 1st Class!!
Stayed 1 night in Jun 2023
Response from Sandra on 31 Jul 2023
Good Afternoon Barry,Thank you for leaving your positive review, we appreciate your feedback.We are delighted you enjoyed your stay and you had the opportunity to try our fantastic cooked breakfast. I will be sure to pass your comments onto the team.We look forward to welcoming you in the future.Kind RegardsSandra

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor
Dreadful, I'm afraid. Restaurants closed, reception unattended, no hot water, wifi not working, and not clean.
Stayed 1 night in Jun 2023
Response from Sandra on 31 Jul 2023
Good Afternoon,Thank you for leaving your review.I am disappointed you did not enjoy your stay with us.I have passed your comments onto the wider management team.Kind RegardsSandra