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The hotel is very central and convenient but we had no TV and tried to contact the staff who didn't answer us... And the bed sheets were filthy and we had no spares... They answered on arrival and the last day when I rang to see where I could leave the keys but refused to answer in between....
Verified traveller
Stayed 3 nights in Aug 2017
Response from Reservations Team on 10 Sept 2017
Thanks for the feedback. All of our cleaning staff will place fresh linen on the beds on arrival for our guests, we will only place spares for guests staying more than 7 nights. We appreciate your comments on phone related issues and will look into this.
SMS, Whatsapp and Email are among other channels we use for calls which can go unanswered at particular times.
We look forward to improving our offering
8/10 Good
José Manuel
17 Aug 2018
Liked: Staff & service, room comfort
José Manuel
Stayed 7 nights in Aug 2018
6/10 Okay
Ari, Zürich
27 Apr 2018
Liked: Staff & service, room comfort
apartment is situated close to everything
spacious apartment perfect for citytrip! the apartment is in good conditions except for the bathroom, which was not clean and the flush did not work the best. Other than that it was very practical and big!! i would clean the curtains and the bathroom better and than it would be the perfect apartment. good price - performance ratio!!