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Stayed here for 6 nights. We got a free room upgrade when we arrived.
Immaculately cleaned, and staff were very friendly and helpful. Will definitely stay again
Was here for my birthday and they made it special! The staff was amazing, and the waiters at Icandy Bar, the late night crew was AMAZING! They made our stay that much more perfect!
Coraima
Stayed 6 nights in Apr 2024
Response from Hakan Ozel on 25 Apr 2024
Dear Ms. Coraima, Many thanks for taking your valuable time to post your review on Expedia.Thank you for celebrating your birthday with us. We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. We are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Mr. Gary, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Mr. Moulay Rachid, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
We liked the Club room and the related benefits. The club lounge at this location was not as big as others and the menu offering was smaller.
Staff were really friendly and helpful.
The location is fairly close to the metro but there isn’t a lot in the immediate area.
Peter
Stayed 3 nights in Apr 2024
Response from Hakan Ozel on 19 Apr 2024
Dear Mr. Peter, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Excellent
Aisha
Travelled with family, Travelled with family and small children
15 Apr 2024
Liked: Cleanliness, staff & service
Great staff and awesome service
Aisha
Stayed 6 nights in Mar 2024
Response from Hakan Ozel on 17 Apr 2024
Dear Ms. Aisha, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Excellent
Jenny
Travelled with family and small children
15 Apr 2024
We loved the location of this hotel, really close by all the sightseeing and interest points!
Jenny
Stayed 4 nights in Apr 2024
Response from Hakan Ozel on 17 Apr 2024
Dear Ms. Jenny, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Remo, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Lovely hotel in great location
Fantastic service from Staff in main restaurant during breakfast
One bad lunch experience which was rectified promptly
Mohit
Stayed 5 nights in Apr 2024
Response from Hakan Ozel on 17 Apr 2024
Dear Mr. Mohit, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Mr. Ali, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Staff, breakfast & room were great. Will book again.
Marilyn
Stayed 4 nights in Apr 2024
Response from Hakan Ozel on 17 Apr 2024
Dear Ms. Marilyn, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Excellent
Victoria
13 Apr 2024
I loved this hotel
Victoria
Stayed 7 nights in Apr 2024
Response from Hakan Ozel on 17 Apr 2024
Dear Ms. Victoria, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Mr. Andre, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
This is a great location, conveniently located , minutes to the Burj Khalifa and the mall.
Manpreet
Stayed 3 nights in Apr 2024
Response from Hakan Ozel on 17 Apr 2024
Dear Manpreet, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Good value for what I needed. Convenient for the DIFC. Great view over the city.
Nigel
Stayed 2 nights in Mar 2024
Response from Hakan Ozel on 17 Apr 2024
Dear Mr. Nigel, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Mr. Trey, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Checkin and Checkout is a little simple in space and quality of staff
Markus
Stayed 1 night in Apr 2024
Response from Hakan Ozel on 16 Apr 2024
Dear Mr. Markus, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Wonderful property. Recommended. Top notch experience.
Ovidio
Stayed 5 nights in Apr 2024
Response from Hakan Ozel on 8 Apr 2024
Dear Mr. Ovidio, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Excellent
Reji
Travelled with family, Travelled with family and small children
Dear Reji, Many thanks for taking your valuable time to post your review on Expedia.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Mr. Stephen, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
One of the best properties i have ever stayed at. The building is beautiful. You cant beat rhe view. And staff is the friendliest I've had
Jill
Stayed 2 nights in Apr 2024
Response from Hakan Ozel on 5 Apr 2024
Dear Jill, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Ms. Venera, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Very accommodating property. Very clean. Excellent assistance in all categories. We enjoyed staying at the hotel.
Gloria
Stayed 8 nights in Mar 2024
Response from Hakan Ozel on 5 Apr 2024
Dear Ms. Gloria, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
2/10 Terrible
Yeleny
3 Apr 2024
Yeleny
Stayed 5 nights in Mar 2024
Response from Hakan Ozel on 24 Apr 2024
Dear Ms. Yeleny, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.We will appreciate if you could provide us more details of your experience as this will help us understand the areas that we need to strive for improvement upon. It is through valuable feedback such as yours that we are able to continuously improve our standards.Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Overall great experience, my family was happy with their stay and will be coming back in the future.
D
Stayed 3 nights in Mar 2024
Response from Hakan Ozel on 1 Apr 2024
Dear Mr. Gill, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
A comfortable and clean facility with top notch client care. I cannot stress how accommodating, friendly and helpful the entire staff was. I already am looking forward to visiting again.
Kamljit
Stayed 3 nights in Mar 2024
Response from Hakan Ozel on 1 Apr 2024
Dear Mr. Kamljit, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Emil, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Excellent
Boquan
Travelled with family and small children, Business traveller
29 Mar 2024
Liked: Cleanliness, staff & service, amenities
Staff are friendly and professional.
Boquan
Stayed 7 nights in Mar 2024
Response from Hakan Ozel on 1 Apr 2024
Dear Boquan, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
8/10 Good
Can
28 Mar 2024
Can
Stayed 1 night in Mar 2024
Response from Hakan Ozel on 17 Apr 2024
Dear Can, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
From your arrival the friendliness is felt at all times, this near the museum of the future you can walk. On the 1st and 2nd floors they have very good, excellent restaurants.
Clara
Stayed 5 nights in Mar 2024
Response from Hakan Ozel on 27 Mar 2024
Dear Ms. Clara, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Mr. Luis, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
I liked the personal attention, the order and cleaning everywhere on this magnificent hotel, the diversity of dinning options and especially the excellent employees, most of all in the front desk, The Dunes restaurant and housekeeping. It was an amazing experience for us. Thanks a lot !!!
Yolanda
Stayed 6 nights in Mar 2024
Response from Hakan Ozel on 1 Apr 2024
Dear Ms. Yolanda, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Very good and polite hotel staffs with excellent service!
King
Stayed 3 nights in Mar 2024
Response from Hakan Ozel on 26 Mar 2024
Dear Mr. King, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Amazing hotel! Staff, treatment, and location were unmatched! Next trip most definitely staying there again.
David
Stayed 6 nights in Mar 2024
Response from Hakan Ozel on 26 Mar 2024
Dear David, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Excellent
Brad
25 Mar 2024
Brad
Stayed 2 nights in Mar 2024
Response from Hakan Ozel on 16 Apr 2024
Dear Mr. Brad, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Excellent
Kanish
25 Mar 2024
Kanish
Stayed 4 nights in Mar 2024
Response from Hakan Ozel on 16 Apr 2024
Dear Mr. Kanish, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Mr. Yoel, Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
It was good over all. But I didn’t receive any VIP amenities!!
Safaa
Stayed 1 night in Mar 2024
Response from Hakan Ozel on 26 Mar 2024
Dear Ms. Safaa, Thank you very much for taking the time to share your review on Expedia about your stay at Shangri-La Dubai. I regret to hear if we were not able to fully meet your expectations. I have instantly addressed matter of your concern with our respective division managers. It is through valuable feedback such as yours that we are able to continuously improve our standards.Please do let me know if I can be of any assistance to you and I do hope that we will be able to welcome you back to Shangri-La Dubai in the near future.Yours sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Convenient location. Staff very helpfull. Everything was made easy.
Breakfast was super!
Afternoon tea at Horizon club was a lovely treat as well.
The room was fantastic. We had a upgrade which was amazing.
Excursions were easy to book and we loved all of them.
Special thanks to the mini bus driver as well.
Robert
Stayed 7 nights in Mar 2024
Response from Hakan Ozel on 25 Mar 2024
Dear Mr. Robert, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Amazing property! Book it you won’t regret it! Everything was perfect! Staff were very helpful and friendly. 10/10
Sylvia
Stayed 4 nights in Mar 2024
Response from Hakan Ozel on 25 Mar 2024
Dear Ms. Sylvia, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
We wanted to commend Archel and his staff member’s for their exceptional service. They were incredibly attentive and made our stay so comfortable.
Dinesh
Stayed 4 nights in Mar 2024
Response from Hakan Ozel on 25 Mar 2024
Dear Mr. Dinesh, Many thanks for taking your valuable time to post your review on Expedia following your stay at Shangri-La Dubai.It was a pleasure having you with us. Our team takes immense pride in ensuring that every guest feels welcomed and valued, and it's delightful to know that their efforts have made a positive impact on your stay.Your feedback will be shared with our colleagues, especially with Archel, as it serves as encouragement for the team to continue delivering exceptional service.Once again, thank you for choosing Shangri-La Dubai. Your satisfaction is our priority, and we eagerly anticipate your return.Your Sincerely, Hakan Ozel Area General Manager, Operations of Shangri-La Dubai
A nice property with good amenities, excellent breakfast buffet, and very attentive and friendly staff.
Nader
Stayed 2 nights in Mar 2024
Response from Hakan Ozel on 22 Mar 2024
Dear Mr. Nader, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
10/10 Excellent
JYANNE MINER
21 Mar 2024
The place is awesome.. the management is the best....feels like home staying here!!
JYANNE MINER
Stayed 4 nights in Mar 2024
Response from Hakan Ozel on 21 Mar 2024
Dear Jyanne Miner, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Ms. Sandra, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Very clean, respectful employees. I will be coming back to the same hotel again soon.
Ibrahim
Response from Hakan Ozel on 20 Mar 2024
Dear Mr. Ibrahim, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Ms. Davinder, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Fantastic facilities and location. Staff were the best I have ever encountered at any hotel.
Neil
Stayed 5 nights in Mar 2024
Response from Hakan Ozel on 20 Mar 2024
Dear Mr. Neil, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Hotel staff very warm, friendly and welcoming. Excellent service.. very impressed with some staff that went out of their ways to accommodate our needs. Exceeded our expectations. Hotel was very clean and very nice. Our Picture perfect room was all worth it. We could see the Burj. Khalifa every single day from our room! Location is perfect!!
yolanda
Stayed 6 nights in Mar 2024
Response from Hakan Ozel on 19 Mar 2024
Dear Ms. Yolanda, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Dear Sinduja,Many thanks for taking your valuable time to post your rating on Expedia following your stay at Shangri-La Dubai.It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai
Staff is very friendly and accommodating. Will stay again in future
Dinesh
Stayed 1 night in Mar 2024
Response from Hakan Ozel on 19 Mar 2024
Dear Mr. Dinesh, Many thanks for taking your valuable time to post your review on Expedia.We are happy to learn you enjoyed your time here and were satisfied with our facilities and services. It was our privilege to take care of you. Thank you for your patronage and we are looking forward to welcoming you back again at Shangri-La Dubai in the near future. Yours Sincerely,Hakan OzelArea General Manager, Operations of Shangri-La Dubai