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This is a great hotel, and the staff is very helpful and friendly.
Tina
Stayed 4 nights in May 2024
Response from Susann Starke - General Manager on 21 May 2024
Thank you for your positive review. On behalf of our entire team it would be a pleasure to welcome you back on your next trip to Dresden. Best regardsSusann Starke - GM & Team
10/10 Excellent
Qi
Travelled with partner
20 May 2024
Liked: Amenities
Best location
Qi
Stayed 2 nights in May 2024
Response from Susann Starke - General Manager on 21 May 2024
Thank you for that great feedback. We are glad that you enjoyed our central location next to the main station.We would be happy to welcome you back soon!Best regardsSusann Starke - GM & Team
Very comfortable and clean. Conveniently situated for r station. Bar not very inviting.
Michael
Stayed 4 nights in May 2024
Response from Susann Starke - General Manager on 13 May 2024
Thank you for this positive review regarding your stay in Dresden. We are sorry that our bar area wasn't matching your expactations.We hope to welcome you back soon!Best regardsSusann Starke - GM & Team
Nestled in the bustling heart of Dresden, the Intercity Hotel stands as a beacon of modernity and comfort. Its strategic location directly opposite the Dresden Central Station is a testament to its commitment to convenience, offering guests immediate access to the city’s extensive transport network.
Justin
Stayed 3 nights in May 2024
Response from Susann Starke - General Manager on 21 May 2024
What a great feedback, thank you so much for your kind words! We would be happy to welcome you back soon in Dresden.Best regardsSusann Starke - GM & Team
10/10 Excellent
Donelle
Travelled with partner
24 Apr 2024
Liked: Amenities
Great central location. Staff excellent at front desk and the young lady from Java in the bar was very efficient.
Tea and coffee facilities would be an advantage in the room. We were grateful we got a kettle and cups on request.
Donelle
Stayed 3 nights in Apr 2024
Response from Susann Starke - General Manager on 25 Apr 2024
Thank you for that wonderful feedback! It is great to hear that you enjoyed your stay in Dresden that much. We will put your message through to the mentioned staff members.It would be a pleasure to welcome you back soon!Best regardsSusann Starke - GM & Team
10/10 Excellent
Jamie
21 Apr 2024
Jamie
Stayed 4 nights in Apr 2024
Response from Susann Starke - General Manager on 13 May 2024
Thank you for that great feedback!We would be happy to welcome you back in Dresden soon!Best regardsSusann Starke - GM & Team
Staff was friendly and helpfull. Worthwhile being a H honors member.
james
Stayed 2 nights in Apr 2024
Response from Susann Starke - General Manager on 16 Apr 2024
Thank you for your great review. We are glad that you also enjoyed the benefits of our memebership program HRewards.We hope to see you soon in Dresden!Best regardsSusann Starke - GM & Team
Great location next to train station. Walking distance to everything. Clean. Modern. Nice staff.
Lisa
Stayed 1 night in Feb 2024
Response from Thank you so much on 4 Mar 2024
Dear guest,we are very pleased that you appreciated the central location, cleanliness and modernity of our hotel. It is particularly pleasing to hear that you had a positive memory of our staff. Your praise is a great motivation for our entire team.We hope to welcome you again soon at the IntercityHotel Dresden.With kind regards,Susann Starke General Manager
8/10 Good
S
26 Feb 2024
S
Stayed 5 nights in Feb 2024
Response from Susann Starke - General Manager on 31 Mar 2024
It's heartening to know that your stay with us at IntercityHotel Dresden met your expectations.We look forward to welcoming you back in the future.Kind regards,Susann Starke - General Manager - & TEAM
8/10 Good
Peter
25 Feb 2024
Peter
Stayed 5 nights in Feb 2024
Response from Susann Starke - General Manager on 31 Mar 2024
Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns in Dresden hatten. Ihre positive Rückmeldung ist eine große Bestätigung für unser Team.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenSusann Starke General Manager
8/10 Good
Irene Alma
25 Feb 2024
Irene Alma
Stayed 3 nights in Feb 2024
Response from Susann Starke - General Manager on 31 Mar 2024
Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns in Dresden hatten. Ihre positive Rückmeldung ist eine große Bestätigung für unser Team.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenSusann Starke General Manager
8/10 Good
NIALL
23 Feb 2024
Liked: Cleanliness, staff & service
Bar room not inviting.
NIALL
Stayed 3 nights in Feb 2024
Response from Susann Starke - General Manager on 24 Feb 2024
We are pleased to hear that your overall experience at our IntercityHotel Dresden was satisfactory. Your mention of our bar room gives us a valuable insight. Our aim is to create a welcoming and comfortable environment for all our guests. We'll continue striving to improve all aspects of our service and environment. Thank you once again for your feedback.Kind regards,Susann Starke - General Manager - & TEAM
8/10 Good
Koji
18 Feb 2024
Koji
Stayed 1 night in Feb 2024
Response from Susann Starke - General Manager on 21 Feb 2024
We are very pleased that you were satisfied with your stay at our IntercityHotel Dresden. We hope to welcome you again soon.With kind regards, Susann Starke -GM- & TEAM
10/10 Excellent
Mohamed
15 Feb 2024
Mohamed
Stayed 1 night in Feb 2024
Response from Susann Starke - General Manager on 21 Feb 2024
It is delightful to hear that you had such a wonderful experience at IntercityHotel Dresden. We look forward to welcoming you back in the near future.Sincerely,Susann Starke General Manager
8/10 Good
ELENA
4 Feb 2024
Close to train statin and old city area
ELENA
Stayed 4 nights in Jan 2024
Response from Susann Starke - General Manager on 5 Feb 2024
It's great to hear that you appreciated our convenient location, close to the train station and the old city area. We hope to have the pleasure of welcoming you back soon.Kind regards,Susann Starke - General Manager - & TEAM
Response from Please visit us again on 10 Jan 2024
Thank you for your feedback about your recent stay at IntercityHotel Dresden. We're glad that you found the location to be excellent, our staff to be friendly and helpful, the cleanliness and condition of the building to be satisfactory, and the amenities to be comfortable. At IntercityHotel Dresden, we strive to provide a pleasant and convenient stay for all of our guests. We look forward to welcoming you back soon.Sincerely,Susann Starke General Manager
Very close to the central station with very nice facilities and close to shopping and restaurants. Staff is very friendly and helpful and always have a smile for you. Beds are comfy but kinda low to the floor. Plenty of hot water for the shower. I would stay again.
William
Stayed 3 nights in Dec 2023
Response from Susann Starke - General Manager on 19 Jan 2024
Thank you so much for your kind and positive review. We are delighted to hear that you found our facilities pleasant, the staff friendly and helpful, and that the beds were comfortable. We appreciate your feedback regarding the height of our beds. Your kind words are appreciated and we look forward to welcoming you back in the future.Best regards Susann Starke -GM- & TEAM
4/10 Poor
Chiaki
4 Jan 2024
Chiaki
Stayed 2 nights in Jan 2024
Response from Susann Starke - General Manager on 19 Jan 2024
Thank you for taking the time to share your feedback about your stay with us. We are delighted that you rated your experience at the IntercityHotel Dresden as "ok". We strive to provide our guests with a comfortable and memorable experience and we are pleased that we were able to do this for you. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. Thank you again for sharing your feedback with us.Sincerely,Susann Starke General Manager
location was great. accessible to dining, parking and shopping. Staff were helpful.
Alicia
Stayed 3 nights in Dec 2023
Response from Susann Starke - General Manager on 19 Jan 2024
Thank you for your kind words about the great location and helpful staff at IntercityHotel Dresden! We look forward to welcoming you back soon!Sincerely,Susann Starke General Manager
Nice hotel, smart, clean and comfy. Perfectly located if travelling by train, right outside the station. Also just a 15-20 min walk in to the old town and river.
Dave
Stayed 3 nights in Dec 2023
Response from Thank you so much on 8 Jan 2024
Thank you so much Dave! Great to reasd that you were sadisfied with all amenities and our services. Your review is a great motivation for the team. We wish you all the best for 2024 and we hope to welcome you again this year in Dresden.Kind regardsSusann Starke - GM - & TEAM
8/10 Good
ALEJANDRO
28 Dec 2023
ALEJANDRO
Stayed 2 nights in Nov 2023
Response from Please visit us again on 8 Jan 2024
Thank you for taking the time to review your stay in our house. We are pleased that you felt comfortable and wish you all the best for 2024. Until then, best regards Susann Starke -GM- & TEAM
10/10 Excellent
Hsiu Feng
25 Dec 2023
Hsiu Feng
Stayed 3 nights in Dec 2023
Response from Please visit us again on 8 Jan 2024
Thank you so much - 100%, wow!It is nice to read that we were able to fully convince you of our product and services. Come back soon - we look forward to seeing you! Best wishesSusann Starke -GM- & TEAM
10/10 Excellent
Alphonsus
20 Dec 2023
Alphonsus
Stayed 3 nights in Dec 2023
Response from Susann Starke - General Manager on 19 Jan 2024
Thank you for your review and for taking the time to share your experience with us. We are delighted that you enjoyed your stay at IntercityHotel Dresden. It is our goal to make our guest's experience as comfortable and enjoyable as possible. We look forward to welcoming you again in the future.Kind regardsSusann Starke - General Manager -& TEAM
10/10 Excellent
Jenny
18 Dec 2023
Jenny
Stayed 1 night in Dec 2023
Response from Thank you - great :-) on 8 Jan 2024
Thank you for taking the time to give us your feedback. We are very pleased that you were able to take advantage of the convenient location of our IntercityHotel Dresden and enjoy the helpful staff, cleanliness, condition and amenities we offer. It is always nice to hear positive feedback from our guests and we look forward to welcoming you back soon.Best regards Susann Starke -GM- & TEAM
10/10 Excellent
Mariko
12 Dec 2023
Mariko
Stayed 2 nights in Dec 2023
Response from Susann Starke - General Manager on 20 Dec 2023
It's wonderful to hear that your experience at our IntercityHotel Dresden was a great one.We look forward to welcoming you back for another delightful stay with us.Kind regards,Susann Starke - General Manager -& TEAM
10/10 Excellent
Bryan
9 Dec 2023
Bryan
Stayed 7 nights in Nov 2023
Response from Susann Starke - General Manager on 20 Dec 2023
We're pleased to learn that your stay with us at IntercityHotel Dresden was satisfactory. Ensuring the comfort and satisfaction of our guests is always our top priority. We are glad we could meet your expectations.Your brief and positive feedback is greatly appreciated. We look forward to welcoming you back in the near future.Best regards,Susann Starke -GM- & TEAM
8/10 Good
Dr. Wolfgang
4 Dec 2023
Dr. Wolfgang
Stayed 1 night in Dec 2023
Response from Susann Starke - General Manager on 8 Dec 2023
Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt im IntercityHotel Dresden genossen haben. Ihr positives Feedback ist eine schöne Bestätigung für unser Engagement, unseren Gästen stets den bestmöglichen Service zu bieten.Wir hoffen, Sie bei Ihrem nächsten Besuch in Dresden wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen,Susann Starke Direktorin
8/10 Good
David
2 Dec 2023
David
Stayed 2 nights in Nov 2023
Response from Susann Starke - General Manager on 8 Dec 2023
We are very pleased to hear that you enjoyed your stay at the IntercityHotel Dresden. Your positive feedback is a nice confirmation of our commitment to always offer our guests the best possible service.We hope to welcome you to our hotel again on your next visit to Dresden. With kind regards,Susann Starke General Manager
10/10 Excellent
Yuji
1 Dec 2023
Yuji
Stayed 4 nights in Nov 2023
Response from Susann Starke - General Manager on 8 Dec 2023
We are very pleased to hear that you enjoyed your stay at the IntercityHotel Dresden. Your positive feedback is a nice confirmation of our commitment to always offer our guests the best possible service.We hope to welcome you to our hotel again on your next visit to Dresden. With kind regards,Susann Starke General Manager
The staff is great and the location of this hotel is amazing.
Caroline
Stayed 3 nights in Nov 2023
Response from Susann Starke - General Manager on 8 Dec 2023
It's quite delightful to hear your positive remarks regarding our dedicated staff and strategic location. At IntercityHotel Dresden, it's always our aim to provide a pleasant stay for our valued guests. Your recognition is very encouraging and serves as a great motivation for our team. We look forward to welcoming you back for another wonderful experience.Sincerely,Susann Starke General Manager
The staff were incredible. There was an issue with a 2nd room I had booked and they were amazing in resolving, esp Mrs. Blanik!
Gary
Stayed 3 nights in Nov 2023
Response from Susann Starke - General Manager on 8 Dec 2023
Your kind words about our staff, particularly Mrs. Blanik, have certainly brightened our day. It is our utmost priority to ensure that all matters concerning our guests are resolved promptly and efficiently. We are delighted to hear that our team was able to assist you with the issue regarding your second room.It is a pleasure to hear that our staff left such a positive impression on you. At IntercityHotel Dresden, we strive to provide our guests with an exceptional experience through the dedication and professionalism of our team.We look forward to welcoming you back to our hotel in the near future.Sincerely,Susann Starke General Manager
Really convenient from the station. Very modern hotel, with decent size rooms, very clean. Took about 15 mins to check in due to system issues but the staff were trying their best. Would stay again!
Anthony
Stayed 1 night in Nov 2023
Response from Susann Starke - General Manager on 8 Dec 2023
Your commendation is highly appreciated. It is pleasing to hear that you found our hotel's location to be convenient and our rooms to be up to your satisfaction. Our team always aims to maintain our modern facilities at a high level of cleanliness. We regret any inconvenience caused during your check-in due to system issues. We're grateful for your patience as our staff worked to resolve the issue. Your willingness to stay with us again is a great compliment and we'd be delighted to welcome you back in the future.Best regardsSusann Starke -GM- & TEAM
Great location - Next to the Dresden hauptbahnhof and Tram stops. Shopping areas is just a minute walk.
Jean Ee Tiang
Stayed 1 night in Nov 2023
Response from Susann Starke - General Manager on 8 Dec 2023
We are delighted to hear that you found our location convenient and close to key amenities. Indeed, being situated next to Dresden Hauptbahnhof and Tram stops, as well as shopping areas, is a feature that our guests appreciate. It's heartening to know that you enjoyed this aspect of your stay at IntercityHotel Dresden.We look forward to welcoming you back soon for another pleasant stay.Best regards, Susann Starke -GM- & TEAM
Easy access to shops and eateries. Very near Dresden Central Station. Staff is very helpful. Reliable Internet access.
Kit Onn
Stayed 3 nights in Nov 2023
Response from Susann Starke - General Manager on 8 Dec 2023
Your positive comments regarding your recent stay at IntercityHotel Dresden are much appreciated. It is delightful to learn that our strategic location and the helpfulness of our staff contributed to a pleasant experience for you. We are also pleased to know that the internet service we provide met your expectations, as we understand the importance of staying connected in this digital age. We look forward to welcoming you back at IntercityHotel Dresden in the future.Sincerely,Susann Starke General Manager
10/10 Excellent
Zhichao
21 Nov 2023
Zhichao
Stayed 5 nights in Nov 2023
Response from Susann Starke - General Manager on 8 Dec 2023
We are very pleased to hear that you enjoyed your stay at the IntercityHotel Dresden. Your positive feedback is a nice confirmation of our commitment to always offer our guests the best possible service.We hope to welcome you to our hotel again on your next visit to Dresden. With kind regards,Susann Starke General Manager
Hotel is super clean and comfortable. Love the location.
Tatyana
Stayed 1 night in Nov 2023
Response from Susann Starke - General Manager on 23 Nov 2023
Your kind words about the cleanliness and comfort at IntercityHotel Dresden have truly brightened our day. We are also pleased to hear that our location met your expectations. We continually strive to provide our guests with an experience that is both enjoyable and memorable.Looking forward to welcoming you back in the near future.Sincerely,Susann Starke General Manager
Everything was excellent, i was very happy to stay in a walkable distance from the city centre and the various shops and eateries. The neighborhood is vibrant with several nearby options. Dresden is very beautiful and cosmopolitan, too. Good choice and excellent service.
STEFANOS ALEXIS
Stayed 4 nights in Nov 2023
Response from Susann Starke - General Manager on 23 Nov 2023
It is heartening to read your positive feedback about our cleanliness and location. At IntercityHotel Dresden, we pride ourselves on maintaining high standards of cleanliness and convenience for our guests. Your comments affirm our commitment to this.Being situated close to the Dresden central train station is indeed a great advantage that we offer to our guests, allowing them easy access to the city's attractions. We genuinely appreciate your time in sharing these kind words and look forward to welcoming you back on your next visit.Sincerely,Susann Starke General Manager
Excellent hotel. Very clean and wonderful located—just one minute from Dresden central train station.
Enoch
Stayed 3 nights in Nov 2023
Response from Susann Starke - General Manager on 23 Nov 2023
It is heartening to read your positive feedback about our cleanliness and location. At IntercityHotel Dresden, we pride ourselves on maintaining high standards of cleanliness and convenience for our guests. Your comments affirm our commitment to this.Being situated close to the Dresden central train station is indeed a great advantage that we offer to our guests, allowing them easy access to the city's attractions. We genuinely appreciate your time in sharing these kind words and look forward to welcoming you back on your next visit.Sincerely,Susann Starke General Manager
Response from Susann Starke - General Manager on 23 Nov 2023
It's delightful to hear that you found our hotel clean and convenient. We always aim to provide an ideal experience in terms of location and cleanliness. Your feedback serves as an affirmation of the efforts we put in to provide the best stay for our guests.We hope to welcome you back to IntercityHotel Dresden in the future.Best regardsSusann Starke -GM- & TEAM
8/10 Good
Jane
11 Nov 2023
Jane
Stayed 3 nights in Nov 2023
Response from Susann Starke - General Manager on 8 Dec 2023
We are very pleased to hear that you enjoyed your stay at the IntercityHotel Dresden. Your positive feedback is a nice confirmation of our commitment to always offer our guests the best possible service.We hope to welcome you to our hotel again on your next visit to Dresden. With kind regards,Susann Starke General Manager
Response from Susann Starke - General Manager on 23 Nov 2023
Your words are truly rewarding and it gives us immense pleasure to know that you appreciated our cleanliness, facilities, staff service and amenities. It is our continuous endeavour to provide our guests with the best services and facilities, thereby ensuring a comfortable stay.Your positive comments are highly encouraging and will motivate us to strive for higher standards of service. We are glad to have been able to meet your expectations and look forward to the opportunity to serve you again.Sincerely,Susann Starke General Manager
10/10 Excellent
YUFENG
3 Nov 2023
YUFENG
Stayed 1 night in Nov 2023
Response from Susann Starke - General Manager on 8 Dec 2023
We are very pleased to hear that you enjoyed your stay at the IntercityHotel Dresden. Your positive feedback is a nice confirmation of our commitment to always offer our guests the best possible service.We hope to welcome you to our hotel again on your next visit to Dresden. With kind regards,Susann Starke General Manager
Thank you for leaving us such a wonderful review! We are glad to hear that you enjoyed your stay with us. At IntercityHotel Dresden, we strive to provide a positive and comfortable experience for all our guests. We look forward to welcoming you back to our hotel in the future.Best regards Susann Starke -GM- & TEAM
Dear Guest,Your wonderful remarks about the prime location of our IntercityHotel Dresden, the friendliness of our staff, and the comfort of our rooms are greatly appreciated. It's gratifying to know that our efforts to create a pleasant atmosphere have resonated with you. We strive to provide exceptional experiences for our guests and your positive review encourages us to continue this endeavor. We hope to have the pleasure of welcoming you back in the future.Best regards, Susann Starke -GM- & TEAM
A very nice and affordable option for Dresden. Staff were superb and check in was easy.
Robert
Stayed 1 night in Oct 2023
Response from Thanks a lot :-) on 4 Nov 2023
Dear guest,Your warm words are greatly appreciated. It's wonderful to know that you found our hotel to be a nice and affordable option in Dresden. We are glad that our staff and the check-in process met your expectations.Your positive experience is a testament to our commitment to providing our guests with top-notch service and comfort. We hope to welcome you back to IntercityHotel Dresden soon.Best regards, Susann Starke -GM- & TEAM
Liebe Birthe,herzlichen Dank für die tolle Bewertung - 10 von 10, eine top Motivation für das Team! Wir freuen uns sehr, dass es Ihnen in unserem Haus gefallen hat und wenn wir Sie bald wieder im schönen Dresden begrüßen dürfen. Bis dahin alles Gute und viele GrüßeSusann Starke -GM- & TEAM
10/10 Excellent
Seong Jin
13 Oct 2023
Seong Jin
Stayed 2 nights in Oct 2023
Response from Thank you so much on 17 Oct 2023
10 of 10 - great! Thank you so much. Your review is a high motivation for me and my team. We are looking forward to welcoming you in our IntercityHotel Dresden again. Kind regardsSusann Starke - GM- & TEAM
8/10 Good
Claes
9 Oct 2023
Claes
Stayed 3 nights in Oct 2023
Response from Thank you so much on 17 Oct 2023
Dear guest, thank you so much for taking the time to review your stay. We're glad you enjoyed your stay in our house. We look forward to welcoming you back to the IntercityHotel Dresden soon. Kind regardsSusann Starke -GM- & TEAM
The bed was very comfortable and the shower worked well. We liked the location as we were able to easily walk or catch public transport.
Barbara
Stayed 2 nights in Oct 2023
Response from Susann Starke - General Manager on 10 Oct 2023
It's wonderful to know that you enjoyed your stay at IntercityHotel Dresden. Our location, indeed, is one of the aspects we are very proud of. We strive to ensure that our guests can easily explore the city.Your kind comments on our comfortable beds and well-functioning showers are much appreciated. We aim to provide comfort and convenience for our guests. We look forward to welcoming you back to our hotel in the near future for another pleasant stay.Sincerely,Susann Starke General Manager
10/10 Excellent
kaoru
4 Oct 2023
kaoru
Stayed 1 night in Oct 2023
Response from Susann Starke - General Manager on 6 Oct 2023
It's delightful to know that you had a perfect stay at IntercityHotel Dresden. Your satisfaction is our number one priority, and it warms our hearts to know we achieved that during your visit. We look forward to offering you the same excellent experience on your next stay.Best regards,Susann Starke -GM- & TEAM