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Reviews of Home Away Inn

3 out of 5
Home Away Inn
5208 Industrial Rd, Drayton Valley, AB

Reviews

8.0

Very good

Rating 10 - Excellent. 37 out of 94 reviews" "
Rating 8 - Good. 33 out of 94 reviews" "
Rating 6 - Okay. 13 out of 94 reviews" "
Rating 4 - Poor. 7 out of 94 reviews" "
Rating 2 - Terrible. 4 out of 94 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amrit

Stayed 1 night in Apr 2024

8/10 Good

Harjit

Travelled with partner
Liked: Staff & service, property conditions & facilities
The tub was kind of dirty around the drain. But everyone there is great. Great for a quick stay and very well priced.
Stayed 2 nights in Feb 2024

6/10 Okay

Sarah

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super affordable and clean. Simple accommodations.
Stayed 1 night in Jan 2024

8/10 Good

Makayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you pay it was very clean and well kept. Will be staying here again!
Response from Manager on 17 Dec 2023
Thanks for staying with us. We appreciate your feedback We hope see you again

8/10 Good

Jim

Liked: Cleanliness, staff & service
Clean place, dated but maintained in good order. Excellent value!
Stayed 1 night in Dec 2023
Response from Manager on 17 Dec 2023
Thanks for staying with us. We appreciate your feedback We hope see you again

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 1 night in Dec 2023
Response from Mananger on 5 Dec 2023
Thanks for staying with us. We appreciate your feedback We hope see you again

10/10 Excellent

Chad

Stayed 1 night in Nov 2023
Response from Manager on 17 Dec 2023
Thanks for staying with us. We appreciate your feedback We hope see you again

6/10 Okay

Lyndon

Liked: Cleanliness
Stayed 3 nights in Oct 2023

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
All good until there was no hot water for a shower in ths morning! Asked about it at the desk and there was no responce or appology offered!
Stayed 1 night in Oct 2023
Response from Manager on 17 Dec 2023
If you wait for about 3 minutes, I checked that the hot water came out normally. Sorry if it was inconvenient.

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 2 Oct 2023
Thanks for staying with us. We appreciate your feedback We hope see you again

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
I've been impressed with the cheaper hotels in Drayton Valley. But I would have to say this one has been the best so far. Very clean, and nice features in the room. I very much like having my own balcony and stove top.
Stayed 3 nights in Sep 2023
Response from Manager on 16 Sept 2023
Thanks for staying with us. We appreciate your feedback We hope see you again

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean quiet property, with kind staff
Stayed 1 night in Aug 2023
Response from Manager on 1 Sept 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here twice on the front and back of a motorcycle trip through the mountains. Both times the owners were wonderful to deal with. This is a true bargain - not only is it the cleanest hotel we’ve stayed at in years but the owners are wonderful to deal with. The only downside we found was having to go elsewhere to eat as there wasn’t a restaurant in the hotel. Highly recommend!
Stayed 1 night in Aug 2023
Response from Manager on 14 Aug 2023
Hello. Thanks for staying with us. We appreciate your feedback We hope see you again

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value & cleanliness
Stayed 1 night in Aug 2023
Response from Manager on 1 Sept 2023
Thanks for staying with us. We appreciate your feedback

8/10 Good

Cheryl

Stayed 1 night in Jul 2023
Response from Manager on 14 Aug 2023
Hello. Thanks for staying with us. We appreciate your feedback We hope see you again

10/10 Excellent

taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Manager on 14 Aug 2023
Hello. Thanks for staying with us. We appreciate your feedback We hope see you again

8/10 Good

Curtis

Stayed 1 night in May 2023

8/10 Good

Lynn

Stayed 1 night in Apr 2023

2/10 Terrible

Janeice

Disliked: Staff & service, property conditions & facilities, room comfort
All we wanted was a clean room, clean, comfortable bed and a hot shower in the morning. The room had a smell but it was reasonably clean. The bed was not comfortable but clean. There was only lukewarm water available so we couldn’t shower. That is why I am giving this place a poor rating.
Stayed 1 night in Dec 2022
Response from Manager on 5 Dec 2022
Thank you for using HomeAwayInn and sorry for not giving you a good experience first. However, when I checked the bathroom of the room the customer used, I turned on the hot water and waited for a while, and I was able to confirm that the hot water came out without any problems. If hot water does not come out right away, it may be because the water in the hot water pipe has cooled and is cold. In this case, if you turn on the hot water and wait for a while, hot water comes out after all the cold water is drained.Thank you.

8/10 Good

Lenora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, was close to where I wanted to be. Good price.
Stayed 2 nights in Aug 2022
Response from Manager on 18 Aug 2022
Hello. Thanks for staying with us. We appreciate your feedback We hope see you again

10/10 Excellent

Henry

Stayed 1 night in Jul 2022
Response from Manager on 20 Jul 2022
Hello. Henry. Thanks for staying with us. We appreciate your feedback We hope see you again

6/10 Okay

Bonnie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and recently renovated. Good value
Stayed 2 nights in Nov 2021
Response from Manager on 8 Nov 2021
Thanks for staying with us. We appreciate your feedback

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Manager on 28 Jul 2021
Thank you for your review. I shared it with all of my staffs. This will be helpful for getting our guest quality better. Respectfully

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
If you are looking for a basic place to stay that is clean - this is it. Not too many frills but a comfortable bed to sleep on and clean bathroom to get ready in. A little disappointed in the toilet that didn't flush properly but all in all it was good.
Stayed 3 nights in Jun 2021
Response from Manager on 28 Jun 2021
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Jourdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from Manager on 18 Jun 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, cleans and tidy, would use again if I’m in the area
Stayed 2 nights in Jun 2021
Response from Manager on 18 Jun 2021
Hi. Thank you very much for your time for review Hope see you again soon.

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Manager on 1 Jun 2021
Hi. Thank you very much for your time for review Hope see you again soon.

10/10 Excellent

Hien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Manager on 1 Jun 2021
Hi. Thank you very much for your time for review Hope see you again soon.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Manager on 1 Jun 2021
Hi. Thank you very much for your time for review Hope see you again soon.

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020
Response from Jay on 10 Oct 2020
Hi. Thank you very much for your time for review Hope see you again soon.

2/10 Terrible

Laura, Vernon BC

Business traveller
Disliked: Cleanliness, staff & service
It was advertised as a pet-friendly hotel and we had a reservation. We were turned away when we got there. He said there was only one pet-friendly room and it was taken. We drove more than an hour more to find another place after 10 PM
Stayed 2 nights in Sep 2020
Response from Manager on 3 Nov 2020
Hi. Firstly, we would like to sincerely apologize for your dissatisfaction with the service at our motel. However, due to our only pet room being occupied by another guest, we hope you understand not being able to check in or allowing you pet to stay alone in the car overnight. The next time should you wish to stay with us with your pet, we would be grateful if you could give us an advanced notice for booking and checking the room availability.

10/10 Excellent

Corey

Stayed 6 nights in May 2020
Response from Manager on 26 May 2020
Hi. Thank you very much for your time for review Hope see you again soon.

8/10 Good

Lyle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020
Response from Manager on 1 Jun 2021
Hi. Thank you very much for your time for review Hope see you again soon.

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

6/10 Okay

Christina

Liked: Cleanliness, staff & service
Disliked: Room comfort
Clean, nice, but noisy. Bring earplugs.
Hotel was clean and staff was nice. Unfortunately the walls were not very sound proof and I could hear all the movement from the room above...
Stayed 1 night in Feb 2020
Response from Manager on 1 Jun 2021
Hi. Thank you very much for your time for review Hope see you again soon.

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
An OK stay in Drayton Valley. The new owners or managers are working hard to make this place accommodating. The property has been hard used previously. Amenities such as restaurant and casino advertised on the website no longer exist. The continental breakfast offered was more than adequate and much appreciated.
Stayed 3 nights in Feb 2020
Response from Manager on 1 Jun 2021
Hi. Thank you very much for your time for review Hope see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Manager on 1 Jun 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
It was a great stay. I was able to book with very little heads up and they upgraded my room due to some maintenance in the room I had booked.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
All was great...no issues or complaints.staff very cordial and helpful.. would use again
Stayed 1 night in Dec 2019
Response from Manager on 1 Jun 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019
Response from Manager on 1 Jun 2021
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Chun Lin

Stayed 1 night in Oct 2019
Response from Manager on 1 Jun 2021
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Ben

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Cons: - check in time states 3:00 pm.
Stayed 1 night in Sep 2019
Response from Manager on 1 Jun 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated, friendly staff, excellent value, I would definitely stay here again
Stayed 6 nights in Sep 2019
Response from Management on 22 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

lindsay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly management!
Stayed 7 nights in Sep 2019
Response from Management on 15 Sept 2019
Hi. Thanks for your time for review Hope see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Management on 15 Sept 2019
Hi. Thanks for your time for review Hope see you again.

10/10 Excellent

Christianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019
Response from Management on 15 Sept 2019
Hi. Thanks for your time for review Hope see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little out of the way from the highway but Drayton Valley is not so large that one cannot get to it quickly. It was quiet, clean, safe and had a nice buffet breakfast in the morning. The staff were very pleasant and helpful. It he room was large, very clean and comfortable - as was the bed. Best of all, the price was the best I have managed for quite some time. Warmed my Scottish heart! Highly recommended!
Stayed 1 night in Jul 2019
Response from Jay on 3 Aug 2019
Hi. Thanks for your time for review Hope see you soon and have a great summer Thanks again Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The door bell is very annoying early in the morning. It was cheap and clean
Stayed 1 night in May 2019
Response from GM on 17 May 2019
Thanks for your comments.