Downtown Hershey Hotels, Hershey

"Very clean room. Breakfast was good. "

"Rooms were advertised as "soundproof" but they were not"

"Convenient and nice and clean Def stay again!"

"The property was perfect for our one night stay. Desk staff was super friendly and knowledgable about the area. It is an old school place but kept up very well and right in downtown Hershey so, close to everything."

"Many people are not cleaning up the after the dogs. "

"Just need to be renovated. "

"We experienced an issue with our initial room assignment with a very strong cleaning solution that was used . I developed shortness of breath, chest pain and a rash about an hr infuse the room . We met with the front desk manager who was so kind , attentive and helpful - kudos to Andrea !! She immediately responded and provided us with another room which we were grateful for. She’s a 20/10 !!! For customer service. The breakfast options were great , tasty and the coffee was outstanding!! Staff we spoke with were cordial, friendly and polite… On check out we were greeted with a “ how was your stay “ a thank you for staying and wishing us a safe trip home. We would definitely stay here again if we were in the area .👏👏"

"Yes"

"Room 127-The hot tub had brown foam floating on the top and there were no towels in the pool area. The pool area was overly crowded. We had a 1st floor parking lot view room and it was very loud at night with people yelling and revving their engines. Our room was for 5 so we had a pull out couch that the springs were nearly poking out of and there was not a comforter provided. When I asked the front desk for one he didn’t think they had one but ended up finding one for us luckily. I took a Luke warm shower but then there was no hot water for the other four in our family to shower. The front desk said that it’s because the hotel was full and the hot tub was taking all the hot water. Positive notes- we were able to book tjis room last minute and I didn’t see any bugs in our room"