Downtown Cabo San Lucas Hotels, Cabo San Lucas

"We got the reserve upgrade and had our own concierge. They were extremely accommodating. My partner wanted watermelon margaritas, and they went out out of the way to make them for her. The reserve pool was nice and quiet, while the larger pool had a lot of activities and a swim up bar. Left the phones in the room and had a great time relaxing, and being present for each other."

"It was really nice"

"This was our first all inclusive resort and we absolutely loved it! Very clean, and the staff was so friendly. The buffet was great. We really enjoyed the guacamole restaurant. We tried the Asian restaurant and were not impressed. I like to workout when I vacation and the weight room could get pretty busy and kind of small but I was able to make it work. Santa Fe has the best gym. We went to the other 2 resorts and enjoyed them also. Each resort has a different vibe and the Palace Baja was perfect for us. A little more laid back with no kids but right next door to the party if we wanted to do that. We would definitely come back here!"

"My daughter and I had so much fun on our two short days at this lovely, beachy, fun resort. The staff was friendly and helpful at every step of the way, the grounds were beautiful, the food was tasty and plentiful and the activities were really fun (or it was also lovely to sit back and do nothing). We will definitely be back!!"

"Incredibly kind staff, very clean, good food, very family friendly, and overall in a really great location. We left the resort a few times to test out some other local restaurants and they were delicious!! We’re already trying to decide when to return. "

"Property was super clean. Food was good. Staff very sweet. WiFi very glitchy but that was all. "

"Yes"

"Good stay"

"Check in was a complete NIGHTMARE! Even though I paid for the “Rock Royalty” upgrade, our room was not ready (even though we arrived after 3pm), staff tried to upsell me on a rooftop suite, and when I declined the upgrade I was told to return in an hour and wait in line AGAIN! Imagine my pleasure upon arriving in our room to find no hot water and a clogged shower drain that flooded the room. Between the ridiculously long check in and waiting for maintenance to fix our shower clog and flooded room, we lost several hours of “vacation” time. The room was spacious and offered double sinks, an espresso maker, mini fridge, robes and slippers. Although there is no shower glass or curtain, so it’s a wet mess everywhere every day and a slipping hazard in the bathroom. The upside is the staff is very kind (shout out to Dustin, Karen, and Andy!) and they really work hard. The property is very loud with multiple speakers playing different music at the same time. You have to get up at 6am to find a pool chair if you want any chance of having a seat. Even when I did that, some teens stole our seats and towels. Horrible breakfast buffet. However, our dinners at Zen and Ciao were good. Overall, I don’t think we will return. Although, I did appreciate having meals and drinks included since Cabo has become increasingly more expensive. "