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"It was clean and comfortable. I was texted by the rep to see if all was well. Attentive to guests. "

"Perfect staff to greet you and answer all your inquiries."

"Super friendly and helpful staff. "

"This hotel is one of the cleanest hotels I have ever stayed in. And we travel A LOT. It’s not the most up to date. But we have stayed here twice and both times, every single corner is spotless. Also, the service is amazing. They also clean the rooms every single day, which since Covid, most hotels don’t anymore. The continental breakfast is small. It does offer omelettes, French toast and sausage. It’s cold and needs to be heated up. But it wasn’t bad tasting. The subway to the hospital is convenient. Always had hot water, air conditioning worked amazing, very quiet…… I have ZERO complaints. "

"Our room was clean, but what stands out is your staff. They were extremely helpful and kind. my husband was under a lot of stress while I was hospitalized. He had forgot some items in the room he stayed at. The cleaning staff brought the items to the front desk, who in turned call him so he was able to retrieve my favorite pair of boots. Should we have the need to return to Rochester we will plan on staying at Aspen Suites."

"Yes room was clean."

"Rooms very clean staff was very helpful. Could of had a bar. Thank you very much"

"The team members were very friendly, they made sure we didn’t need anything, the room was clean and roomy, beds were very comfortable."

"Could have been bagels and cream cheese and more yogurt variety and larger muffins "