Douglas Shire Holidays from NZ$1,404

Excellent location and apartment was clean and well equipped with basic starter items like coffee/tea, milk, detergent and toilet paper, air conditioners worked excellently and it was a bonus to have a washer and dryer. Could connect to Netflix easily and there was free wifi. Beds were really soft and unfortunately rather uncomfortable. Staff were friendly and housekeeping excellent. The apartment and the apartment complex in general looked a little old and could really do with a refresh but it was clean and tidy. Good place for families. The car park was also a bonus.

Staff are great, they went above and beyond. First time staying at an 18+ resort and better than expected. Great to relax by the pool and read in silence. Will look to come back again.

Great location and clean, although needs some maintenance

Room was quite nice and spacious, a little dated and perhaps not value for money. Also, didn’t appear to be anyway to lock the sliding balcony door and not really a fan of just a metal shutter window beside the bed, as opposed to a sealed window. We only stayed one night after cutting our visit short due to the cyclone brewing off coast. Despite several conversations with the hotel and Expedia, we were not able to negotiate any refund from either, so I would consider whether it’s worth booking this hotel (or using Expedia to do so?) at the of year where cyclones/ severe storms may come in, or at very least consider booking a flexible rate in case, like us, you wish to move to avoid any incoming cyclones. Port Douglas I’m sure is a beautiful place when it’s not raining cats and dogs! We may return at some point but we may choose a larger hotel chain where there flexibility is available in case plans change. I’m also not sure what value Expedia brought to this as they didn’t appear to have any weight in conversation with the hotel.

The location was central and made everything easy. The room was clean, well appointed and the service exceptional.