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Reviews of Afrique Hotel Douala Airport

3 out of 5
Afrique Hotel Douala Airport
Boulevard Urbain Est, Douala

Reviews

6.0
Rating 10 - Excellent. 4 out of 25 reviews" "
Rating 8 - Good. 6 out of 25 reviews" "
Rating 6 - Okay. 5 out of 25 reviews" "
Rating 4 - Poor. 5 out of 25 reviews" "
Rating 2 - Terrible. 5 out of 25 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mensur

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed overnight. No water I couldn't wash myself, a/c bearly working, no internet connection, no bar to have a coffe fresh water, no restaurant to have a meal, staff barely talking at all in any language....realy sad atmosphere. I use to stay in this hotel and it was a decent place totally opposit of what is now.
Stayed 1 night in Jul 2022

8/10 Good

kaddour

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my business trip, central, clean and safe
Stayed 1 night in Jan 2022

4/10 Poor

kaddour

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
Bad quality hotel, water snd electricity cut on arrival
Stayed 1 night in Jan 2022

2/10 Terrible

Ngamimie

Disliked: Staff & service
Not a good place for staying
Stayed 1 night in Dec 2021

2/10 Terrible

Anne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Le Responsable des Réservations. on 5 Dec 2019
Bonjour Anne, Nous sommes désolés que vous n'ayez trouvé satisfaction dans notre établissement. Nous faisons de notre mieux pour améliorer notre service. Merci de nous en avoir fait part.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Le Responsable des Reservations on 2 Apr 2019
Merci pour votre feedback. Nous sommes ravis que vous ayez trouvé satisfaction dans notre établissement. Nous serons également heureux de vous accueillir à nouveau. Votre satisfaction est notre priorité.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty rough, BUT....
... if you need an overnight bed close to the aeroport, here it is. On-line reseravtion, car was there to meet me, car on time to take me back, no bed bugs, decent pice, hot water, clean sheets. Here it is.
Response from The reservation team. on 17 Apr 2017
We're sorry you were unhappy in our property. We'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Verified traveller

Disliked: Staff & service
Waaaay overpriced. Got a nicer room with friendlier staff in a better neighborhood for one quarter the price.
Response from The reservation team on 9 Apr 2017
We're sorry you were unhappy in our property. We'll work hard to fix the issue yu experienced. Thanks fo letting us know.

8/10 Good

Dr. white, tx

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel close to airport, convenient
Nice clean, friendly staff. Didn't really appreciate the cleanliness because my bed was left unmade the next day and couldn't provide a fresh sheet or towels. But overall this hotel is ideal for short stay especially in douala. Their AC unit is just fantastic
Response from The reservation team. on 24 Dec 2016
Dear Dr. White, we're sorry you were unhappy in our property. We are working to fix the issue you experienced. Thanks for letting us know. Regards, The reservation team.

8/10 Good

Ed, Columbia, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay Close to Airport
Very nice staff, especially Donald (he's the star). Waitresses don't always have a big food selection, but they're very nice about it. The AM croissants are 5-Star. Elevator is temperamental, only worked a day or 2 in the 7-day stay. Rooms are clean, well-maintained. Restaurant isn't quick, but they work hard, and the food is usually good (French heritage here). Neighborhood is fairly rough, but hotel security is good. It's the closest good hotel to the airport.
Response from The reservation team on 23 Aug 2016
Thank you for your feedback we are happy you were satisfied in our property we will be glad to receive you again. Best regards, The reservation team

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Good for short stays
Old hotel, needs renovation, but the location is good for short stays, as it is close to the airport. Friendly, helpful staff compansates for all the other things missing :)

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good Hotel to saty for two days
the Hotel is a good and have shuttle bus from airport-hotel-airport, the staff very friendly and helpful, the only problem they have is the electricity is going everyday and sometimes four times if you are working in internet and not saved it yor lost all your work.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY NOISY and LOUD at NIGHT
They rent the conference room at night for re-creational activities. This is VERY LOUD NOISE and LOUD MUSIC all the night until morning! It is impossible to sleep well. This is really CRAZY !

8/10 Good

The American, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
The staff at Afrique Hotel (AH) was very very helpful and reliable. I arrived at 12 midnight in Douala (was my first time in the country) and AH provided prompt service to and from the airport as needed, the buffet in the morning was basic (which was fine by me), the room was clean and I felt safe. My only criticism would be for the staff to stock the refrigerator with more beverages besides a lonely can of red bulls and a suspect bottle of ginger beer. Despite this overall, I would certainly recommend AH to anyone planning a trip to Douala and I would certainty stay there again,

10/10 Excellent

Julian, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short And Pleasant
I stayed for just one night at Afrique Hotel, Douala and it is a very pleasant experience. I was picked up from the airport and also dropped off at 4am to catch an early morning flight. The room and facilities were neat and decent.The hotel staff were very friendly and accomodating.I will not hesistate to recommend the hotel to others.

6/10 Okay

Arnaud Stephane

Stayed 2 nights in Mar 2019
Response from Le Responsable des Réservations. on 26 Mar 2019
Cher Arnaud, Nous sommes ravis que vous soyez satisfait de votre séjour dans notre établissement. Nous serons également heureux de vous accueillir à nouveau. Votre satisfaction est notre priorité.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from The reservation team on 4 Mar 2018
Dear Laura, We're happy you were satisfied in our property. We'll also be happy to welcome you again. Your satisfaction is our priority.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Ok place
Ok place for a business traveller. Nothing special. Nothing particularly bad. Expensive for the standards.

4/10 Poor

Piet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
vlakbij vliegveld, dat is dan ook de enige plus
geen water, geen stroom, geen airco, vuil en stoffig

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Zwischenübernachtung in Douala
Hotel in der Nähe des Flughafens. Shuttle Service war sehr gut. Das Zimmer entsprach nicht meinen Erwartungen. Das Frühstück war Durchschnitt. Die Hilfsbereitschaft des Pesonals war sehr gut.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très mauvaise impression

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr angenehmes Hotel in der Nähe des Flughafens
Sehr freundlicher und hilfsbereiter Empfang, sauberes Zimmer, gutes Frühstück, tolle Stadtbesichtigung für uns mit dem Hotelbus und geschichts- und stadtkundiger Begleitung durch den Hotelmanager, tolles Jubiläumsfest des Hotels im Innenhof, schöner Swimmingpool in angenehmen Ambiente. Wir haben uns sehr wohl gefühlt!

8/10 Good

Nicola Ciccone, Rovigo, Italia

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione, prossimo all'aeroporto. Pulito. Buon servizio in generale, il personale di servizio é sempre disponibile. Ottimo rapporto qualitá prezzo.

4/10 Poor

Kiyo

Disliked: Staff & service

8/10 Good

Manu, Witzenhausen, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for any traveller.
Very friendly service. Help was available at everytime. Though not very big for its category my double standard room was still very comfortable. The air conditioner was very effective. The double bed was very comfortable. I enjoyed the breakfast very much. The internet was a problem, though I was assured that that would be looked after immediately. Contrary to the advertisement on the internet the reception of the WLAN was only possible in the main hall and not in my room which was situated on the 3rd floor. It wasn't very comfortable having to carry my laptop down in to the open in order to receive the WLAN. However, when I talked to the reception about this I was assured that that problem would eventually be looked in to. I look forward to my next stop at the same hotel when I next visit Douala because I felt very welcome there! I very much appreciated the guarded private parkings within the hotel walls.