"If I could have rated them a 4.5, instead of a 4, I feel that it would be more appropriate.
We stayed at this hotel after a transatlantic flight, and as a stop over prior to taking a cruise.
We chose the hotel due to its proximity to Roma Termini, and the fact that the rooms had AC.
Check-in was quick and efficient. We were given a room on the 2nd floor, and had a welcome bottle of wine and water,, a nice touch. There was a learning curve for the lights and AC. Our room was set to 23, and we couldn’t adjust it. A quick call down to the front desk, and it was dropped to 20. Shortly after that I realized that I needed to put my key in the slot by the door, and then I was able to control the AC and all the lights.
Some reviews mentioned being able to hear a lot of street noise. I could only hear outside noise from the bathroom. The bedroom was quiet.
Our only complaint was that we had requested an extra pillow from the front desk prior to going out for dinner, but never received it.
The bed was a little firm for my liking, but I understand some people like firm mattresses.
On the whole, this place was perfect for our needs. A five minute walk (with luggage) from Roma Termini, a clean air conditioned hotel, in an area that I felt safe in. We’re booked again post cruise, prior to flying home, and am looking forward to the stay."