Luxury Hotels in Texas from NZ$316

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"The furniture and carpet were filthy. Definitely couldn't relax upon arrival due to the dishwasher still running. When asked about it I was told "we get a lot of traffic". Ordered room service and told my onion rings would arrive in 10 minutes instead it was an hour or more later. Requested bedding for the sofa bed and ended up calling 1.5hrs. later and the request had not been relayed to appropriate staff, so we waited another 30 minutes. This is a decent place if you're in and out but not if you are looking for relaxation or vacationing. Very disappointed based on the reviews I thought it was going to be a good pick."

"Horrible"

"There was no hot water and the Wi-Fi did not work in my hotel room. Also, the room was very cold."

"The overall condition of the building was very poor. The first thing you notice after walking in the building is the musty odor. Everything appears to be dusty and abandoned. Our room was dirty. Lots of hair and random debris on the bathroom floor. There was a water puddle in front of the fridge from a water leak coming from the refrigerator. Most of the electrical outlets did not work. The shower would not hold temperature. It would fluctuate from freezing cold to burning hot without touching the faucet. The TV did not work. Calling for help was a nightmare. The Wi-Fi did not work. When we contacted the hotel for help, they provided a 1-800 number for us to call. We eventually just gave up on it."

"Lovely rooms, attentive staff, great location. Thoroughly enjoyed our three night stay!"

"Great!"

"Beautiful hotel great location and staff"

"The hotel was nice however my biggest complaint would be about the housekeeping service. We requested for housekeeping expecting the dirty sheets and pillowcases to be replaced with clean ones however upon inspecting we realized that they were not replaced but flipped over. The floors also weren’t vacuumed because the same crumbs and dirt on the floor was still there after the service. The rating would have been higher however after what we experienced with the housekeeping service it raises the question if the sheets present when we checked in was ever washed or replaced. Also the elevator was quite slow. "