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"Friendly staff"

"Did not get the room I reserved! Arrived at midnight, -5°C outside , no reception ( I called and informed late,arrival) it took the guard 15-20 minutes to open ...."

"We had a comfortable stay here and was served delicious breakfast"

"Great place to stay. In the middle of the city with everything right there. At par with any premium hotel anywhere in the world."

"She was polite and helpful. "

"Everything was great!"

"This place is amazing! The view over the mountains is fantastic and the rooms are very nice designed and clean. The breakfast was also very good. I will definitely come back again, it’s worth a trip to Banja Luka only to visit this hotel."

"Property has an amazing breakfast, staff is so friendly. And it’s so close to city center"

"Nice hotel"

"Such friendly staff and a nice bar area. Comfortable rooms and a lovely breakfast "

"Very friendly receptionist. Hotel is close to lots of sights and town center. They have a parking lot which comes in handy if you have a car. Hotel very clean and a nice breakfast is available."

"Everything was great but no access to tv"

"Just a lovely hotel. The suite was excellent."

"La casa e bellissima , arredata con gusto con tutti gli accessori il personale e molto disponibile e gentile a due passi dal centro lo consiglio "

"How perfect can it get? Meticulously clean and as described, responsive, friendly and helpful host, convenient free parking, right next to a square with restaurants, pharmacy and pub, within walking distance to many more restaurants… I can’t say anything was any less than expected or advertised, or even less than hoped for. I also liked that it was convenient to the airport and close to the Tunnel of Hope/Tunnel of Salvation and King Fahd Mosque, two places on my bucket list. Would...