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"Clean friendly staff very convenient "

"When we got there the lady at the front desk was rude. The room was obviously not cleaned thoroughly. There was a condom by the couch, luckily it was still in the package. There was a huge stain on the couch. They advise that they have breakfast and that was a key factor that I wanted for this hotel. When I got there they told me that they don't serve breakfast. The deposit was 150 and I certainly don't think that it was worth it. 2/10 experience "

"Thr room was comfortable and clean. "

"The hotel was beautifully decorated for the Holidays. The front desk person, Louise was efficient, welcoming, friendly, helpful, and just an asset to this hotel. The room was clean and comfortable. The room had water for the guests which is a nice touch. The bathroom was clean and had all the amenities one could need. The only negative comment I have is the pillows on the bed were not comfortable, which would not affect my choice to return here. The breakfast was absolutely delicious. (I travel each week for my profession) and the food was freshly made, and there was a wide variety of choices: fresh fruit, yogurt, waffles, eggs, sausage, potatoes, and different pastries. It was such a pleasant stay. We will definitely be back."

"Excellent stay. Excellent customer service very accommodating, nice view, clean rooms, made it easy to rest and recover my athlete. Wish i stayed longer. Definitely coming back for the next Cleveland trip"

"We were told at check in that breakfast was served until 9:30. We entered around 8:40. There was barely a scoop of each hot food. A server brought out 3 sausage sandwiches, quiches and bacon. By 9:00 they were cleaning everything up. When one family entered, a woman told them breakfast was over at 9. She then proceeded to talk nasty about them after they walked out because they should have known breakfast was over. If breakfast is over then, front desk should know so the message can be conveyed accordingly. Other than that distasteful incident, our stay was fabulous!!"

"Wonderful place"

"Nice clean room but the lighting was too low. They need brighter lights in the room. Also we were informed there was a parking lot adjacent to the hotel but when we arrived there was no parking lot except a garage across the street. "