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"Las instalaciones estuvieron muy bien no me puedo quejar! Pero existió un abuso por parte de los empleados y la administración, movieron de forma abusiva e irracional mi vehículo el cual estaba ubicado en el parqueadero en un espacio de parqueo, lo movieron arrastrándolo de con cadenas, algo totalmente inconcebible!! Realmente quiero hasta denunciarlos! Nunca me llamaron a la habitación según ellos por qué no registraron la placa."

"The staff were very friendly and helpful. The property was well-maintained and our room was well-kept. The hotel is in a great location, close to all activities. "

"It was great! The hotel is beautiful! The personnel was extra kind and careful, the food was great! "

"Amazing staff and very clean facilities."

"Everything was perfect ! Maria "

"It was a decent stay: hot water, clean rooms, right next to the market, and easy to catch a cab. We heard the area was a bit dangerous, but we didn't have any issues, and the hotel is locked up at night. The only issue is you have to ring the doorbell to be let in, and you can hear the buzz all throughout the hotel, so we were woken up multiple times."

"Great place in Baños "

"Muy limpio, el personal muy muy amable, está en las afueras de la ciudad pero es muy tranquilo "

"The property is very well kept and the staff is very cordial. I will definitely stay here again. "

"Our host was very nice, helpful, and knowledgeable about the area. Breakfast was great!"

"It was like visiting a family in a beautiful camp, close to all the famous activities such as La Casa del Árbol. "

"Great location! Great breakfast! But poor cable reception"

"Well situated in Baños, friendly staff when there and great breakfast. The only issue, no warm water to take a well deserved shower at the end of the day."

"Es un sitio muy bonito pero es caro "

"Great location!"

"Excelente! Nice hotel and restaurant. "

"I have stayed here twice. It’s a nice, comfortable room close to downtown but far enough from the loudest part of the area. Very safe location, I was able to walk around late at night without worries. The best part was the excellent service from the front desk staff. Extremely accommodating person at the front desk who was very responsive to our needs and gave a personalized experience. I have managed hospitality and travelled extensively and this stay I received some of the best service...

"Excelente"

"Room was clean, friendly staff and comfy beds we enjoyed our stay..."