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"Staff was very friendly and informative! Any questions we had they were prompt to help us and get us situated. The room (although facing the forest) was absolutely stunning. I did have to ask maintenance about the heater and in the morning there was a snafu where there was no hot water, but could not complain because the area, the view, the staff were all amazing."

"Super friendly staff. Helpful honest and amazingly clean rooms. Would not hesitate to stay at this place again. They do try and sell you a time share but VERY friendly and not aggressive at all. Food was good. Not amazing, but good. Drinks were well resort prices. Cheaper than other countries. It was a great vibe! Definitely recommend when in the area. "

"I enjoyed my stay there."

"Amazing staff, clean rooms, friendly restaurant staff. Food was great. We got back late from the fiestas in Atiquizaya and were let in even though we got in super late and a little tipsy. "

"Room was clean, water was hot. The staff was extremely helpful, and we had a very nice visit with the managing owners. They were gracious to tell us about the area and the history of their resort like grounds. I would highly recommend a stay here, the bonus is a horseback ride through the coffee farm, and a tour of the exotic animals in their rehabilitation area. A spacious grand restaurant and hearty breakfast to start the day. They also operate the Alicante Hot Springs just down the road, that also a wonderful stop in our travels."

"Great hotel! Service was amazing. Clean rooms. Lovely decorations. Only concern is that second and third floor rooms aren’t accessible for everyone. You have to go through 3 sets of stairs to get to the third floor plus carry your belongings. Other than that this was a comfortable stay. 8/10 (only because of the accessibility). "

"My kids enjoy this resorts so very much and they will be back hopefully next year and we’ll stay for more days 🤗thank you 🎉"

"Very beautiful hotel "

"Very unique and lovely hotel."