On arrival, there is an NCP car park which is £4.95/24 hours discounted for hotel guests to £2.45. Not that the sign in the photo tells you that. The car park is very tight with not many spaces.
Reception looked nice with bar one side and restaurant the other. Both were OK.
Couldn’t pre-auth on check-in as receptionist didn’t know how.
Went up to room on 1st floor which splits either side at the top of the stairs. You need your room key to access the corridor on a little landing, with the door opening outwards! This makes getting in quite difficult with two bags, an overnight bag and laptop bag in my case but would be even harder with a large suitcase or two larger bags. Or for those less mobile would be very difficult.
So, then got in to the room. Looked OK to start but: Chair was in front of wardrobe, when moved the legs wobbled a lot. Definitely not able to be sat on. Bathroom had black mould all around the bath. Shower was dripping.
Dinner first night was over cooked.
Bed was ridiculously firm. Ended up sleeping on top of the duvet just to add some softness.
Went to work the next day. Got back to the room in the evening to find the door open! Dirty glass and coffee cup still there, toilet had not been cleaned (there was no brush to do yourself), towels had not been changed, bed not been made. All they did was empty the bin.
Dinner second night was slow, advised 25-30 mins, but wrong meal turned up. Correct food turned up 10 mins later (microwaved)!
Very Poor!