Thank you so much Sara, we appreciate the great review. We hope to see you again soon.

Thank you for the review. Let us know if we can be of service to you.

Terrance, thank you so much for the great feedback.

Dear Julie,Thank you for staying with us and giving us feedback on your stay. Please let us know if there was anything we could have done better to receive a 5 star rating from you.

Thank you so much for the good review! We hope to serve you again in the future.

Thank you so much for the great review. We hope to see you again in the future.

Thank you so much for the good review Dave. We hope to see you again soon.

Dear Miguel, We're delighted to hear that you found our pricing to be favorable. Providing competitive rates is important to us, and we're glad it contributed positively to your experience. Thank you for choosing to stay with us. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Management

Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.

I am so sorry to hear about your experience. Please reach out if there is anything we can do.

Hello Gene,I wanted to see if there was anything else we could of done to make your stay better. Let us know if there is anything else we can do for you.

Dear Barbara, Thank you for staying at Extended Stay America! We're delighted you found our hotel new, clean, and quiet. We appreciate your feedback on our breakfast offerings, and we'll certainly consider ways to enhance the options provided. Your input is valuable, and we hope you will choose to stay with us again the next time your travel brings you to our area.Sincerely,Hotel Management

Thank you so much for the great review. We hope to see you again soon!

Thank you so much for the review. We hope to see you again in the future.

Thank you so much for the great review. We hope to see you again soon!

Thank you so much for the great review. We hope to see you again soon!

Dear Amber, We are thrilled you thoroughly enjoyed your stay with us at Extended Stay America. We continually strive to ensure a seamless visit for our guests, so we are pleased we made this happen for you. Your kind recommendation means a lot to us, and we hope to have the pleasure of hosting you again soon.Sincerely,Hotel Management

Dear Shannon, We sincerely apologize for the distressing experience you had with our hotel. It's concerning to read about the various issues you encountered, and we assure you that this is far from what we want our guests to experience. We are investigating the problems you've raised and will take the necessary actions to ensure such incidents do not happen in the future. We understand this has been a very stressful time for you, especially given the circumstances with your father's health, and we will do our utmost to rectify the situation. Please feel free to reach out to us at the hotel directly so we can review your charges and help you with any further concerns. We appreciate you taking the time to bring these issues to our attention, and we hope you will accept our apologies.Sincerely,Hotel Management

Dear Amber, Thank you for your outstanding review. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America.Sincerely,Hotel Management

Dear Joaquin, We apologize for any inconvenience you experienced during your stay. Clean and comfortable accommodations are our priority, and we regret the issues you encountered with odors in the common areas and the limited number of pillows. Your feedback helps us identify areas for improvement, and we'll address these concerns with our team to ensure better service for our guests. We do appreciate your observations and concerns, and we have taken note of both. We hope you will consider giving us another chance to provide the hospitality you should always expect from us.Sincerely,Hotel Management

Dear Justin, Thank you for your recent stay at our hotel. We appreciate your feedback and apologize for any inconvenience caused by noise issues during your stay. Please accept our sincere apologies for this type of disturbance. Our front desk is available around the clock to help make you as comfortable as possible. Moreover, we adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. So, we appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. Thank you for choosing us; we look forward to serving you better in the future.Sincerely,Hotel Management

Dear torilyn, Thank you for taking the time to share your experience about your recent stay at our hotel at Extended Stay America. We strive to deliver exceptional accommodations and outstanding service to every guest, and we appreciate you noticing our efforts. We appreciate your business and look forward to seeing you again whenever you are in the area!Sincerely,Hotel Management

Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I am very sorry for the smell of smoke you experienced during your stay. We hope that you will give Extended Stay America the opportunity to serve to you in the future.

Dear Melissa, We deeply apologize for the issues you encountered during your stay. It's unfortunate that your reservation was not fulfilled as expected, resulting in an inconvenience with the suite type and location. We also regret the cleanliness concerns and discomfort you experienced with the floors and pull-out bed. Your feedback is valuable, and we will address these matters internally to ensure improvements are made. We understand the importance of providing a comfortable and clean environment. If you decide to stay with us again, please allow us the opportunity to make it right and provide you with a more pleasant experience. Thank you for sharing your concerns.Sincerely,Hotel Management

Dear Rachel, Please accept our sincere apologies for failing to meet your expectations on this visit. Your feedback is invaluable, and we deeply regret any disappointment caused. The issues you mentioned regarding the lack of coffee, electrical problems with the microwave, and the service provided are not representative of the standards we aim to uphold. We have noted each of your valuable comments, including our complimentary grab-and-go breakfast and kitchen supplies, and we are committed to improving these aspects. We hope you'll reconsider and give us another chance in the future, as we would welcome the opportunity to regain your trust in our hotel.Sincerely,Hotel Management

Dear Celia,Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I am very sorry about the noise experience you had and we hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America and if I can be of assistance to you, please contact me directly at 720.212.2226.Sincerely,DNC Manager7202122226dnc@extendedstay.com

Dear Shaniecia, Thank you for giving us an excellent rating. We are happy to know that we were able to surpass your expectations and provide you with a pleasant stay. At Extended Stay America, we take pride in offering top-notch service and amenities that cater to the needs of every traveler. We value your business and look forward to serving you again in the near future.Sincerely,Hotel Management

Dear Celia,Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.Again, thank you for choosing Extended Stay America and if I can be of assistance to you, please contact me directly at 720.212.2226.Sincerely,DNC Manager7202122226dnc@extendedstay.com

Dear Zach, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay, and having a kitchen with a full-size fridge was an added advantage to the room. Please revisit us, and we look forward to welcoming you back! Sincerely,Hotel Management

Hello, this is Craig Cathcart from Extended Stay America. I am so sorry to hear about your experience at our hotel. We apologize for the noise disturbance from inconsiderate neighbors, and we regret not being able to resolve this for you. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you will allow us to make it up to you on a future visit.

Dear Chris, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for the inconvenience caused by moving to another room. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Moreover, we apologize for the noise disturbance from inconsiderate neighbors, and we regret not being able to resolve this for you. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you will allow us to make it up to you on a future visit.Sincerely,Hotel Management

Dear Jonathan, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Our team always appreciates knowing where to redirect our focus to strengthen our hospitality efforts, so thank you again. Considering our rooms have a kitchen, please give us another occasion to host and provide you with the seamless stay you deserve!Sincerely,Hotel Management