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"Check in was very slow. After a long drive you don't want to be editing around. Then when I got yo the room the door key hadn't been programmed properly so the floor wouldn't open. Back to reception to get it sorted"

"Breakfast was disappointing. No vegetables, scrambled eggs from powder only. Not many selections"

"Well appointed"

"Unfortunately room 618 is quite small. The refrigerator did not work. No air conditioner was available even though the temperature was warm. Hotel staff informed that winter rules applied for April. We had to open the windows and the street noise, including the train noise could be heard. We are regular customers of NH Hotels and this experience was extremely dissapointing. "

"Nice"

"All was good plenty of parking don't know if its safe as its very open just luck i suppose. Not impressed with the breakfast not much choice any food that was supposed to be hot was cold no microwave, the bacon was not cooked along with the tomatoes (they were the only hot food offered) "

"The hotel is being used for the council for conflictive families. Man smoking smelly herbs in the main door. It was not pleasant. It is a real shame since it is a great location and the room itself, and service were great. U just want feel safe to stay/sleep."

"Fantastic value for money. The staff are very friendly and helpful. The bedroom we had was a little small but modern and super clean. The beds were comfortable, the bathroom was modern and the shower was powerful. It's basic but fine for an overnight stay. The underground parking was easy to locate and manoeuvre in unlike some hotel car parks. Secure and reasonably priced."

"Beautiful decor, lovely view, large room which was very clean. Very small carpark with difficult entry/exit angle as well. Very hard mattress and pillows made for a rough sleep. At night, a lot of noise and smoke from downstairs. Air conditioner wasn't working, and spa bath didn't work either. Overall, a reasonable price for our stay, but disappointing as from the listing I'd expected more of a luxury escape."